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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


With over 30 years’ experience in providing exceptional, compassionate home care that allows our customers to remain independent and comfortable in the place that they love, Helping Hands are perfectly placed to support you or a loved one with all of your care needs – regardless of how straightforward or complex they might be.

As well as providing home care in Andover, we can also visit you in surrounding areas including Weyhill, Longparish, Barton Stacey, Stockbridge, Hurstbourne Tarrant, Thruxton, Kentsboro and many more.

This branch covers where you need care:

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To learn more about how we can help call

01256 442 176 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Andover

In 955, Andover’s name was recorded in Old English as ‘Andeferas’, which is believed to be derived from the Celtic words for ‘ash’ and ‘water’. Nowadays, it is home to Twinings tea, which is a significant upgrade on ash and water.

At Helping Hands Andover, we’re able to provide you with dedicated home care in and around Andover from as little as 30 minutes a week. Our compassionate, highly trained carers can support you in any way you might require – from simply chatting over a cup of tea to providing complex support for a range of medical conditions.

Meet the team

Laura Forrister

Meet Laura Forrister, our Branch Care Manager, Andover

As the manager for the Basingstoke Branch, it is my responsibility to ensure that a high quality of care is being delivered and we are offering a safe and effective service to our customers. My job role includes complying with the five KLOES and following CQC guidance to ensure that the service we offer is five stars. I decided to join the care industry back in 2015 where I started as a carer and the reason behind this is because of the caring nature I have and knowing that I can help others to make a difference or at least contribute to making things easier for others. I am passionate about the care industry and believe that everybody deserves a high standard of care delivered to them. I am proud of the team at Basingstoke, the carers are always going above and beyond in their job role and always ensuring they put the customers first, the services we offer in Basingstoke are amazing with a wide range of ensuring a person-centred service is delivered. I have two children, a girl aged 19 and a boy aged 13, I have 2 cats who are definitely part of the family. I do a lot of charity events for my local hospice who supported me and my family whilst my dad was dealing with terminal cancer. He has since passed away. I enjoy spending time with my family and going out with friends.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Jo McCluskey

Jo McCluskey

Area Care Manager, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Andover live-in care

If you’re starting to find that regular visiting care isn’t sufficient for your care requirements, you may wish to consider live-in care as an option. Live-in care provides you with round-the-clock care from one of our compassionate, expert carers who will be able to support you day-to-day in whatever way you might need – from personal care and mobility assistance to taking you out and preparing your meals. Having a live-in carer is a great alternative to moving to a residential nursing home because it means you’ll get to stay in the home you love, surrounded by familiar views and furnishing, and you’ll be able to spend more time seeing friends and family.

Better than a care agency in Andover

Choosing your care from Helping Hands is a bit like choosing an expensive car over a mid-priced one. Both will deliver reliable service, but one will always be head and shoulders above the other on performance. That’s the difference with our Andover carers; they’re handpicked to ensure that they share our ethos for providing excellent care in our customers’ homes and putting your safety and comfort at the forefront of everything they do. We’re not – and have never been – a care agency; we were founded as a private home care company back in 1989 and since then we’ve retained our family values and dedication to providing an exemplary service. We employ all of our carers directly too, which you won’t find with an agency; paying above the average and offering perks that keep them motivated and always happy to come to work. That’s the Helping Hands difference.

Private care in Andover

With private care, you’re in control of your care plan every step of the way. From your very first phone call to us, you’ll be able to make decisions about every aspect of your care plan – no matter how big or small they might be. From the amount and type of care you receive to your meal preferences and bed times, your care plan will be customised to fit your specific wishes and requirements and can be adjusted as your needs progress, ensuring you receive a package of care that is perfectly suited to your individual circumstances.

Emergency care

With emergency care from Helping Hands, you won’t need to panic the next time you unexpectedly find yourself without the support you need. Perhaps you’ve experienced an accident which requires a lengthy recovery period, or your normal carer has let you down and left you completely unsupported. At Helping Hands, we’re normally able to have one of our brilliant carers in your home within 24 hours of your call, meaning your life can continue as normal and you won’t have to stress about the housework getting done or the dog being taken for a walk.

Overnight care

With overnight care, you’ll have a live-in carer come to stay with you throughout the night and provide you with all the support you might need during what can often be an uncomfortable period for people with certain medical conditions or frailties. Having an expert pair of hands around the home to help in the event of a medical emergency or a fall provides invaluable reassurance for both yourself and your loved ones.

Fully trained carers in Andover

At Helping Hands Andover, we’re extremely proud of our brilliant team of carers who are all fully trained to meet all of your care needs. Every carer has been selectively recruited for their compassionate, dedicated approach to care, and has undergone a thorough background check before joining us to ensure they’re the right sort of character to be a Helping Hands carer. All of our care staff are enrolled on our award-winning training when they join, which provides them with a comprehensive skillset for exceptional home care. Furthermore, all of our care services are independently regulated by the Care Quality Commission and Care Inspectorate Wales, underlining our commitment to only the very highest standards of care.

Find out more about home care in Andover

For more information about arranging home care in Andover for yourself or a loved one, you can call our helpful customer support team seven days a week. Alternatively, you can contact us via our website to arrange a callback at your convenience.

Call us on 01256 442 176 Talk to us on live chat Request a call back

Our credentials

Our Andover branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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