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Locally managed service


All our carers are dementia specialists. Let's keep your loved one at home.


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Live-in and visiting care in Fleet

Surrounded by woodland countryside and the Basingstoke Canal, Fleet is a town in the Hart district of Hampshire. Offering a broad High Street with many Victorian and Edwardian buildings, not to mention home of the nation’s number one home care provider, Helping Hands.

We provide home care in areas such as Crookham Village, Dogmersfield, Church Crookham, Ewshot, Crondall, Winchfield and the surrounding areas, Michelle and her team are on hand to provide personalised home care to the Fleet community.

Fully-trained and compassionate, our team of expert carers are available from as little as 30-minutes per week, through to several visits per day, and overnight stays. From domiciliary care through to end-of-life care, our award-winning training ensures all our private carers are experienced in all aspects of care, giving you peace of mind.

Meet the team

Michelle McMahon

Meet Michelle McMahon, our Branch Care Manager, Fleet

Hi, I’m Michelle. I am an experienced care manager and director with over 22 years’ experience in the care profession. In my spare time, I love to travel overseas, go for long walks with my dog, dine out and cook. I enjoy entertaining and event organising, and spending time with my grandchildren.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care in Fleet to suit you

Throughout Fleet, Michelle and her team of carers provide bespoke care plans, built with your needs, personality and interests in mind. You may love doing your weekly shop yourself, but struggle with mobility, or you may want a regular friendly face to watch Pointless with, whatever your requirements, Michelle’s team are happy to help.

Remaining in the comfort of your own home can be a beneficial option rather than going into residential or nursing care, one we’re proud to provide. Whether you need help making breakfast, or more complex personal care, the Fleet carers are here to support you and your family, without changing your routine.

Care needs can arise for many reasons, whether it’s for companionship, or support with degenerative conditions such as dementia. Nonetheless, our Fleet carers are on hand to help with the following:

  • Personal care – Support with dressing, showering, washing and toileting.
  • Medication – Gentle reminders to take your medication or help with swallowing.
  • Routine calls – Morning and evening calls, ensuring you’re safe and able to get in and out of bed.
  • Mobility support – Help getting out and about or assistance with mobility aids.
  • Companionship – A regular friendly face calling in for a cup of tea and a chat.
  • Household duties – Cleaning, washing up, laundry and gardening.
  • Health and nutrition – Preparing food and making nutritious meals.

Home visits start from just 30-minutes per week, through to several daily calls, all planned to suit your and your family’s lifestyle and routine.

Live-in care across Fleet

A live-in carer does exactly that, lives in your home with you, and supports your needs. Each of our carers have plenty of experience, covering various conditions, including Alzheimer’s, motor neurone disease and cerebral palsy.

Accepting someone new into your family home can be a daunting experience, we completely understand. That’s why we’ll carefully hand select a carer that not only suits your needs, but your personality, interests and hobbies too, it’s important you enjoy your time with them. Our Fleet team also consists of live-in managers and clinical nurses, ensuring all aspects of care are at the highest quality possible.

As well as offering advanced care at home, such as catheters and stomas, our carers can also help with:

  • Recovering in comfortable surroundings after a hospital discharge
  • Getting out and about in the Fleet community
  • Remaining at home with a partner or loved one
  • Keeping your beloved pets at home with you
  • Receiving specialist care in your home to suit your requirements

Round-the-clock care is the perfect option for those requiring an “on-call” service, providing support at anytime you need it.

Discover more on what is live-in care here.

Domiciliary care in Fleet

Completely led by you and your family, domiciliary care is an ideal option for those wanting to remain in their own home. Preserving your independence is important to us, that’s why we’ll provide intensive or lighter support to your pre-existing routine, whenever you need it.

Nipping to the shops, a quick coffee with a friend of even a trip to the bank are all things you may have done previously, but currently can’t do alone. Our friendly carers can assist with all your needs, giving you freedom and your family peace of mind.

Specialist dementia care in Fleet

As one of the UK’s leading dementia care specialists, we’re proud to offer our extensive knowledge and expertise to the Fleet community. Fully-trained and qualified, our carers will support you and your family throughout your difficult journey.

With the added challenges that come with memory loss, confusion and mobility issues, maintaining routine is important. Michelle and her carers will spend time getting to know you and your loved one, making sure they receive the very best level of care, regardless of how advanced their condition is.

Elderly care for you or your loved ones

If you or your loved one needs a gentle reminder to take medication, or a helping hand in the kitchen, elderly care is an ideal option.

Elderly care can be interchangeable and increase in regularity and intensity, whenever needed. Having someone around the house to help can take weight off both yours and your family’s shoulders.

Respite care for short-term breaks

The perfect solution for when your usual caregiver needs a rest or is attending their own family emergency. Respite care keeps disruption to a minimum. Our Fleet carers are available to visit 30-minutes per week, or they can provide round-the-clock care by living with you, temporarily.

Michelle and the Fleet team will replicate your existing care plan and add any other support you may need, making the process much smoother. The Fleet team can assist with:

  • Hospital discharge – If you need care after a spell in hospital to get you back on your feet.
  • Emergencies – When your regular carer is unable to be there, perhaps due to a family emergency.
  • Short breaks – Allows time for your carer to convalesce whilst you are still cared for.
  • One-off occasions – When there are special events that you want to attend that requires some assistance – perhaps a wedding or milestone birthday celebration.

Fully-trained cares in Fleet

Our Fleet carers are second-to-none, and really make a difference to people’s lives. Although they’re often known as companions, we believe our carers become more like friends with their clients. Compassionate, dedicated and friendly, the Fleet team really do care.

When joining Helping Hands, our carers go through an award-wining training & induction programme, covering modules such as health and safety, manual handling, medication assistance, equality & diversity and mobility support. On top of this, all carers receive ongoing training, covering various conditions such as dementia. This enables the Fleet carers to enhance their skillset and knowledge.

We make sure all our carers go through thorough background checks through the Disclosure Barring Service, allowing us to make safe and reliable recruitment decisions. Our family-run business has over 30 years of experience and expertise, meaning our ability to find a carer that matches your requirements and interests is more than suitable.

Did you know we’re also the only home care provider in the UK to be endorsed by Skills for Care as a Centre of Excellence? Not only that, we’re also founding members of the Homecare Association. To keep our expert knowledge and practices up to date, we’re regularly inspected by the Care Quality Commission, meaning our service is reliable, responsive, effective and fully-regulated.

Find out more about care in Fleet

If you’d like to chat about your options with Michelle and her team, please don’t’ hesitate to get in touch with us. Were available to talk through your options at a time and place which suits you and your loved one, whether it’s in Hart Shopping Centre or a bench in Calthorpe Park.


Call us on 01483698015 Talk to us on live chat Request a call back

Our credentials

Our Fleet branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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