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Over 1,250 reviews
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 11 reviews


Our Guildford branch is home to a Helping Hands team fully-managed by our experienced home care specialists; a team of fantastic people with a passion for helping others. Every staff member undergoes rigorous training and regulation adhering to the Care Quality Commission’s best practices and is dedicated to providing an unrivalled standard of care to every home. 

Our team provides home care across different areas of Surrey, including Albury, Blackheath, Worplesdon, Merrow, Milford, Burpham, Guildford Town Centre, Woking Town Centre, Horsell, Wisley, Effingham and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01483945354 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Guildford, Regus, Guildford Business Park, Park Road, Guildford, Surrey, GU2 8XG (see on maps)

Live in Care in Guildford

Situated in the first place in the world to receive public electricity supply and electric street lighting, our Guildford home care centre is determined to delight their customers at just how diligent a home care service can be. Surrounded by artistic prowess and cobbled high streets, we realise the Guildford community’s enthusiasm for fine details; you can expect your carer to provide a service that is exceptional in its dedication to companionship. 

Starting with half-hour home care visits and ranging up to round-the-clock live-in care, the team of skilled, friendly carers are ready to provide all the support you need to live in complete comfort, even if you need a little extra help.

Meet the team

Abi Ayling

Meet Abi Ayling, our Branch Care Manager, Guildford

Hi, I m Abi and I m the branch manager for Guildford. I am responsible for the smooth running of the Guildford branch and ensuring that all our customers and carers are looked after. I began working in care 8 years ago when I realised that I could make a difference, and I have never looked back. At the Guildford branch, we have a fantastic group of carers who are always willing to go above and beyond. I am proud that we can support people within the local community to live happily and independently within their own homes.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Home care in Guildford to suit your routine

Home care from one of our local carers based in Guildford can be ideal if you need some additional support. You might be recovering from an operation or need some help with getting around the house.

Whether you just need someone to pop in first thing in the morning to help you out of bed or extra support going about your daily routine, our visiting carers can assist with:

Personal care- making sure you’re comfortable and respecting your privacy

Medication management- reminding you to take any tablets you need and helping with swallowing

Complex care- managing catheters and stomas, and helping with transfers or mobility aids.

Because your home is also your private space, our carers will also ensure that it is kept in pristine condition by carrying out light household duties. We’ll even help to take care of any pets you have – after all, they’re part of the family as well!

Better than a care agency in Guildford

At Helping Hands we’ve spent over 30 years caring for our customers at home, so you can be reassured that we’re experts in what we do. Our Guildford carers are also so dedicated to their customers and part of that is because we only select the best people to come and work for us. We have such high standards because we’re not a traditional care agency and we never have been – we were founded as a private home care company in 1989 and have remained so ever since. Over the decades we’ve cared for thousands of people who wanted to remain in the home they love rather than go into residential care, and because we employ our carers directly and offer such good pay, conditions and perks, you get highly motivated carers coming to your home who ensure you get to live your best life possible there. We always want our carers to feel valued for the amazing work they do, and this recognition is reflected in the excellent care they deliver to our customers every day.

Guildford Live in care services

Over time, you might find that you need care on a more regular basis or help during the night. Or, you might have a relative who is at risk of falls and you want someone to be there to make sure they’re safe.

Rather than moving into a residential or nursing home, live-in care allows you to get the support you need at all times within your own home. Your own live-in carer, carefully chosen based on your needs and personality, will be on hand to help when you need them, carrying out different aspects such as showering, dressing, and mobility support.

Live-in care also allows you to have a supportive companion to help you get around your local community. And if you have a particular hobby or interest, or just want to spend an afternoon with loved ones, your live-in carer will take care of everything for you.

Private Care in Guildford

Coming from all walks of life and backgrounds, our carers all have care in their hearts. So that they provide the best possible support for you and your family, each one goes through a detailed training programme endorsed by Skills for Care.

Our training covers a whole variety of areas, from how to carry out personal care to ensuring safety when carrying out transfers and using wheelchairs. And because we believe in helping our carers to be the best they can be, we also offer regular refresher training to make sure their skills are always at the highest level.

We also carry out extended DBS and background checks so that you have a private carer you and your family can rely on and trust.

The team will also check on both of you on a regular basis to see how you’re getting on and handle any changes you’d like to make to your care plan.

Learn about home care around Guildford

There are sure to be specific questions you’ll want answering when looking at your home care options. But the team are always here to help. They’ll guide you through all your options, making everything as clear as possible for you to make the right decision for your family.

If you’d like to discuss your home care options and set up a meeting with the team, please get in touch with us. We’re here to take your call seven days a week.

Call us on 01483945354 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Guildford to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 11 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 10 reviews

Our credentials

Our Guildford branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Guildford, Regus, Guildford Business Park, Park Road, Guildford, Surrey, GU2 8XG Show on Map

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