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CQC & CIW Regulated
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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


For more than 30 years our carers have been supporting our customers to live their best life possible in their own homes, which is why we are the home care experts. We can offer visiting care from just 30 minutes or around the clock live-in care, ensuring that you always get the exact service you need. Added to that, we’re CQC and CIW regulated, which means that you can be fully confident in our excellent levels of service. Call us today to discover how we could be supporting you or your loved ones.

Places covered include Milford, Eashing, Hydestile, Shackleford, Witley, and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01483698015 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Milford

South West of Godalming, the large village of Milford has grown significantly since the Medieval period. In an Area of Outstanding Natural Beauty, the surroundings contain picturesque villages. One of the area’s claims to fame is that a Doctor Who story was partly filmed at the local hospital in 1970.

Our own claim to fame is that we’ve got over 30 years of history taking care of thousands of our customers, so you really are in safe hands with Helping Hands. Our visiting and live-in carers are compassionate and professional and really do put our customers at the centre of their care journey, so if you’re looking or care at home, call us today.

Meet the team

Michelle McMahon

Meet Michelle McMahon, our Branch Care Manager, Milford

Hi, I’m Michelle. I am an experienced care manager and director with over 22 years’ experience in the care profession. In my spare time, I love to travel overseas, go for long walks with my dog, dine out and cook. I enjoy entertaining and event organising, and spending time with my grandchildren.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Home care in Milford

Visiting care means that our dedicated carers come to you in your own home and give you the support you need. Whether you require one visit a week or several per day we can be there for you, to support with all the daily tasks such as personal care, meal preparation, medication and housework. Our personalised support plan will be exactly tailored to your requirements, meaning that you get personalised service at all times.

Live-in care in Milford

Whether you have complex care needs or you’d just like some full-time companionship, live-in care can be a very positive experience, for both you and your carer. Your carer will live in your home, which means they’ll be available to care for you around the clock and their discreet manner will mean you won’t feel as if your home has a stranger living in it. They’ll know when to leave you in peace and when you’d like company, so they’ll always be a welcome presence who’ll quickly become a friend.

Better than a care agency in Milford

Helping Hands has never been a home care agency; we were formed as a company in 1989 and we have spent the last 30 years supporting our customers to live their best life possible in the home they love. Our carers are all directly employed by us, so you won’t have to worry about who’s paying their contributions or completing their paperwork, leaving you and them to focus on the most important thing – your care.

Dementia care at home

When diagnosed with dementia, it can come as a shock to both the person and their loved one and lead to feelings of uncertainty about the future. If care is one of the things you’re thinking about, then Helping Hands are the best option for dementia care at home. We’ve been supporting people living with dementia for over 30 years and that’s why we’re considered the UK’s foremost dementia care specialist. Remaining at home to be cared for can be highly beneficial when you’re living with dementia, as the familiarity can help to reduce feelings of confusion and anxiety.

Respite care in Milford

You may not like the idea of going into residential care for respite care, so don’t worry; with Helping Hands our carers come to you! Whether your regular carer needs a break or you’re unsure whether care is right for you and just want to try some short-term support, we can support you with every aspect of your daily life, including medication and personal care. What’s more, if you need care in an emergency, we can have a carer in your home within 24 hours, so if you are contemplating care, talk to us.

Elderly care for support at home

As we get older, we often become a little frailer and tasks that we previously took for granted can take longer. There’s no need for you to struggle at home with vacuuming, preparing meals or worrying about taking a shower safely we can offer you extra support with the everyday daily tasks that will make life easier for you. Talk to us today about elderly care in your area and how we could be supporting you to live your best life possible.

Fully-trained carers in Milford

We believe our carers are the best in the industry, as we only select people who share our ethos for delivering the highest quality, person-centred care. We train our carers thoroughly to ensure they are fully prepared for taking care of our customers’ needs and we offer them professional development opportunities to keep their skills refreshed. We’re fully regulated by the Care Quality Commission, so you can have the highest confidence in our expert service. For your peace of mind we only want the people who should be in your home gaining access, so to reassure you and your loved ones we screen all of our carers via the Disclosure and Barring Service before they meet any of our customers.

Find out more about care at home in Milford

We could be supporting you or your loved ones tomorrow, just call us today and discover how. Our customer care advisors are waiting to speak to you seven days a week, or if you prefer, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01483698015 Talk to us on live chat Request a call back

Our credentials

Our Milford branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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