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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands have been the home care experts for over 30 years and because we’ve helped thousands of customers to remain in the home they love and not have to move into a care home, you really can consider us the best in the industry. Thanks to being fully regulated by the CQC and CIW, you can have full confidence in us to provide exemplary standards of care at home for both you and your loved ones, so talk to us today about how we could be supporting you.

We can support you in and around Blackheath, Bramley, Shalford, Chilworth, Wonersh, Albury, Shamley Green, Shere, Gomshall and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01483945354 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Blackheath

Situated within the Surrey Hills Area of Outstanding Natural Beauty (AONB), Blackheath is the smallest village in Surrey and despite only being four miles from Guildford, retains an isolated feel due to only being accessible by three narrow lanes.

It’s appropriate that Helping Hands wanted to explore the area further then as we are experts in finding hidden gems in the English countryside, albeit where people may be struggling with isolation or needing extra help but are unsure who to talk to about it. With our visiting care service available from just 30 minutes a week and our live-in service for around the clock support, our carers will be able to support you to live your best life possible surrounded by beautiful countryside.

Meet the team

Abi Ayling

Meet Abi Ayling, our Branch Care Manager, Blackheath

Hi, I m Abi and I m the branch manager for Guildford. I am responsible for the smooth running of the Guildford branch and ensuring that all our customers and carers are looked after. I began working in care 8 years ago when I realised that I could make a difference, and I have never looked back. At the Guildford branch, we have a fantastic group of carers who are always willing to go above and beyond. I am proud that we can support people within the local community to live happily and independently within their own homes.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia Care

Other services we provide at this branch

Home care in Blackheath

Visiting care is a valuable alternative to relocating to a care home, as it means you get to stay in the home you love with the people, pets and possessions that mean everything to you. With visits from just 30 minutes, regardless of the severity of your condition we can support you, whether it’s with medication, mobility, meal preparation, personal care, housework, laundry, or accompanying you to activities and appointments out in your community, or going to visit friends and family.

Live-in care in Blackheath

When you choose live-in care from Helping Hands you don’t just get a compassionate and empathetic carer living in your home with you, you also get the benefit of a company with over 30 years of experience in the home care industry. We can support you whether you would appreciate some extra companionship or whether you have the highest levels of complex care, or anywhere in-between. We’ll undertake personal care, housework, meal preparation and anything you need to ensure you get to live your best quality of life at home.

Better than a care agency in Blackheath

When you receive care from a home care agency you never know if they are going to expect you to employ your carer yourself, or if they’ll charge you for hidden extras, such as referral and matching fees. We don’t do any of that at Helping Hands because we’ve never been an agency; we’re a private company who value our carers highly and employ them directly, ensuring they get the benefit of all of our employment terms. Therefore, they’re motivated to support our customers to the very highest standards at all times.

Domiciliary home care

If you would like to receive outstanding, person-centred care anywhere across the whole of England and Wales, you need to talk to Helping hands about our domiciliary care service. We can offer support to you within your own home on either a visiting or live-in basis and our 30 years of experience ensures that we really do know care at home. If you’d like support with personal care, medication administration, taking you to appointments, activities or days out in your community, housework and soc much more, we’re the ones to talk to.

Supportive dementia care from our experts

If you’d like to remain close to loved ones in a home you love after a dementia diagnosis, talk to Helping Hands about our specialist dementia care. Our carers know dementia and go above and beyond to support you to live your best life possible living with dementia in your own home. They’ll provide activities that create, preserve and reflect on memories, while supporting not only you, but being a friendly ear for your loved ones as well.

Respite care for short-term support

If you don’t want to move into residential care when you need short-term cover then don’t worry, because with respite care from Helping Hands, our carers come to you.  Whether your regular carer needs to take a break or perhaps aren’t available due to illness themselves, by staying at home for respite care it means your routines are not disturbed. Even if you need care in an emergency we can help, getting care into your home within 24 hours if necessary.

Elderly care at home

Certain tasks can take longer than they used to as we get older, perhaps because of age-related frailties, the consequence of an illness or accident or because we have lost confidence in being as mobile. If you’re finding aspects of your life more difficult than you used to such as vacuuming, preparing meals or getting in and out of the bath or shower, then talk to us about elderly care. There’s no need for you to struggle on at home when our carers could be supporting you, so talk to us today.

Fully trained carers in Blackheath

Helping Hands really are the home care experts and a lot of the reason for that is because of our compassionate and professional carers, who every day of the year ensure our customers are fully supported to remain in the home they love. We look after our carers because they really are the heart of our business; training them thoroughly and employing them directly so that they get all the skills and motivation they need to care for our customers to the very highest standards. Added to that is our full regulation by the Care Quality Commission and Care Inspectorate Wales and it’s no surprise that we’ve over 30 years of expert service behind us already.

Find out more about homecare in Blackheath

Find out more about homecare in Blackheath. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01483945354 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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