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Locally managed service


All our carers are dementia specialists. Let's keep your loved one at home.


This branch covers where you need care:

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01483698015 Branch Opening Hours *If you are an existing customer, please use the branch phone number

A fully personalised care plan in Farnham

Our team of friendly and professional carers based within the Borough of Waverley can provide support in Farnham, Dippenhall, Shortheath, Wrecclesham, Runfold, Ewshot, Compton, Lower Hale, Badshot Lea and the surrounding areas.

Whether you’re looking for a few short visits per week, ongoing live-in care or support shopping down West Street, we can offer a bespoke care plan to keep you happy, safe and well looked after, whilst remaining in your family home.

Meet the team

Michelle McMahon

Meet Michelle McMahon, our Branch Care Manager, Farnham

Hi, I’m Michelle. I am an experienced care manager and director with over 22 years’ experience in the care profession. In my spare time, I love to travel overseas, go for long walks with my dog, dine out and cook. I enjoy entertaining and event organising, and spending time with my grandchildren.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care in Farnham

Across Farnham, Michelle and her team of highly-qualified carers can provide personalised care plans, built by and around you. We’ll carefully match a carer to your needs, personality, likes and dislikes, that way you’ll gain more than just a carer, you’ll make a new friend.

You might just need help with your grocery shop, or a regular friendly face to watch The Chase with, either way, our Farnham team are here to support you and your loved ones.

Going into residential or nursing care is unnecessary, there’s no need to leave your home. We’re proud to provide home care, whether you need help with breakfast, or support getting into bed at night, our Farnham carers are here to support you and your family, in the comforts of your own home.
Care needs can arise for many reasons, it could be due to a degenerative condition, or simply companionship. Nonetheless, were here to support you, and can help with:

  • Personal care– Help with going to the toilet/managing continence or support with washing and dressing
  • Medication – Assisting with the management of medication, or collecting/returning prescriptions
  • Mobility support – Support getting out and about in the local community, or visiting a lifelong friend
  • Companionship – A friendly face to sit and watch the television with, or simply chat to in the garden
  • Household duties – Preparing and cooking meals, hoovering and laundry, or a helping hand with a spot of baking!

Home visits start from just 30-minutes per week, through to several daily calls, all planned to suit your lifestyle and routine.

Live-in care for total peace of mind

If you require a higher level of care, or more continuous support, live-in care is a great option. Remaining in the comfort of your own home, we’ll be able to provide bespoke care, whilst preserving your independence.

We’ll take the time to visit you and your loved ones to discuss your needs, that way we can match a carer to your requirements, personality, interests and hobbies, this way you can be reassured that your carer will be the perfect match for you.

Every care plan is unique, like our customers. That’s why we’re proud to tailor our services, accommodating any changes in circumstances.

Care agency in Farnham

We’re not a care agency at Helping Hands and we never have been – we’re a private home care company whose mission has always been to keep you as safe as possible in your own home, while providing you with every aspect of your daily routine and promoting your independence at every opportunity. Some care agencies simply offer a ‘referral’ or ‘introductory’ service, charging you fees for putting you a touch with a carer and then having no more to do with the situation. We take great pride in matching you with one of our directly employed carers, making sure they are the right person for you and ensuring that our local care managers are managing every aspect of the relationship, and the same is true for our Fareham branch.

Domiciliary care that puts you in control

Moving out of your family home isn’t necessary, especially if there are alternative options. Domiciliary care, also known as home care, is a great option for those wanting to remain in their own home but require a little support.

You might just need help with laundry or hoovering due to mobility issues, or you may need a gentle reminder to take your medication. Either way, our professional and friendly carers will be on hand to help you and your family, no matter your condition.

Dementia care and support in Farnham

As a degenerative condition, dementia affects people in different ways, so for this reason we make sure that your care package suits exactly what you need.

Throughout our award-winning training, our carers go through specific dementia training, ensuring they’re capable and confident to deal with any difficulties the condition can bring.

Maintaining familiarity and your usual routine is key, that’s why live-in care is such a popular option. Limiting disruption and confusion is important, especially for those with dementia.

Dementia doesn’t only affect the person living with the condition, it affects their friends and family too. For this reason, we have a team of dementia care specialists who are more than happy to speak with you about dementia care available in Farnham.

Elderly care for you or your loved ones

Whether you need a gentle reminder to take your medication, or a regular friendly face to chat with, elderly care is the ideal option.

You might just need help with breakfast, or even companionship through the day, whatever your needs, we’re here.

We understand accepting someone new into your family home can be unnerving, but our trustworthy, compassionate and dedicated carers are here every step of the way.

Respite care from the Farnham branch

If you’re looking for temporary support in Farnham, we’re here to help.

Whether you need help for one day, or several weeks, our compassionate care team can provide respite care to suit your needs.

Your usual caregiver may have their own family emergency or your family might be planning a holiday. Either way, you can rest assured our caregivers are able to support your needs, keeping disruption to a minimum.

Respite care can be great for:

Hospital discharge – If you need a few weeks of support following an operation or illness respite care is a great option.

Holidays – Respite care is convenient for support whilst you are on holiday, or if you need care for a loved one who will be remaining at home during your time away.

One-off occasions – Family parties, weddings and university graduations are all events which might need a single day of support. You can have a carer who will travel with you and provide support throughout the entire day.

For more information on how we can provide care that suits your needs, why not get in touch with our Farnham team today?

Fully-trained, reliable carers in Farnham

We’re fully committed to the Farnham community, providing award-winning training to all our carers, making sure they all have the relevant skills and capabilities before they start working with the residents.

Endorsed by Skills for Care and regulated by the Care Quality Commission (CQC), our Farnham team follow the most up to date practices in their work and go through thorough background checks during our recruitment process.

We also provide ongoing training in specific areas, such as dementia care and young adult support, allowing our Farnham team to improve their existing knowledge on a regular basis.

Find out more about care in Farnham

Michelle is more than happy to discuss your care options with you and your family, if you’d like to give her a call.

Of, if you’d like to meet at a time and place which suits you best, that’s also fine. Whether it’s in Farnham Park, Costa Coffee or your living room, the choice is yours.

Call us on 01483698015 Talk to us on live chat Request a call back

Our credentials

Our Farnham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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