Reviews for our Godalming Branch
Michelle McMahon and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Fantastic people, very professional, with a smile on their faces, quite accommodating at all levels. Very good care & management team. The management team is very ethical, knowledgable, flexible and cares not only for their customers but for their staff too. Well Done Michelle and Team! Fab branch!
Very efficient, friendly, helpful. Excellent communication.
Megan was really warm and friendly and very patient with us but have dropped a point as there were so many questions.
My mother has had Helping Hands now for 4 weeks. In that time she has only had the same carer twice, this really is not a satisfactory way of dealing with an elderly person with dementia. The carers who do visit her have been really nice and she likes them but gets confused because she cannot recognise them. I am aware that you have staffing issues, but to be honest it is your issue not ours. Please, consistency is needed.
Your staff are very good and good to talk to
Very helpful,listened to what i said and understood my concerns.
Very clear and informative details about the services they offer. Friendly and welcoming details from Megan. Just hope further contacts are as good.
I don’t know where to start, 3 people wonder have made a extremely stressful situation manageable and took the stress from me. Megan, Lucy and Melanie are absolutely fantastic and are a credit to Helping hands. My Auntie is very special to me and I would not just let anyone take care of her, I have yet to meet the carer that going to look after my Auntie but if they are anything like Megan,Lucy and Melanie I will have no worries at all. I cannot fault the anything, the compassion, respect and care is unbelievable. Thank you. Karl
Advice was reassuring and clear
Very understanding lady called trash who is a big asset to your company and very very helpful indeed??
Friendly and professional. Very clear communication. Clearly knew exactly what was on offer and what questions were needed. Felt 100% confident that my father would be in good hands. Outstanding first impression