Godalming

Since 1989, our talented staff at Helping Hands have been caring for those who are vulnerable or have additional needs in the local community up and down the country. Our aim and ethos is to enable as many people as possible to remain living in their own home, without having the move into residential care, and that exact same sentiment is carried through in our team in Godalming.

The idea behind home care is support little and often that fits into your schedule that isn’t too cumbersome and prescriptive, so you can still go about your day in the way you choose – just with an extra helping hand along the way. Our visiting care support covers, but is not limited to, the following:

• Personal care – assistance with washing, dressing and continence care
• Housework – cleaning, dusting, vacuuming and laundry
• Manual handling – support with mobility aids and getting in and out of bed
• Medication – gentle reminders to take prescribed medication
• Companionship – a friendly face to check you’re okay and prevent loneliness

Live-in care is a direct alternative to moving into a care home or nursing home as it allows you to receive 24-hour support but from the comfort of your own home. There are lots of benefits to choosing live-in care, particularly if your needs are more severe or you require input from nurses and other professionals. Having a carer live with you in your home means that they can provide one-to-one support in a fashion that suits you and is completely tailored to you. You are also free to choose how you are cared for and at what times you want to do things. Moving to a care home would mean you have different people providing your care on a rota basis and you would also have to adhere to set menus and times to do things, such as getting up in the morning and meal times.

If you do have clinical needs that require close monitoring, we have a team of nurses who oversee any clinical aspects of care, such as PEG feeding, continence care and ventilator care, as well as other types of specific medical support. They will ensure that you have the right carer in post to support you, as well working closely with the local live-in care manager and other health professionals, so that you have the best all-round support in place at home.

Living with dementia most certainly has its ups and its down for the individual and their loved ones, too. But with dementia care from our specially trained carers in Godalming, we’re here to make your lives that little bit easier. We’ll get to know you and exactly how you like things done, as well as the type of dementia you have and the symptoms you’re living with. That way, we can build a support plan that’s unique to you, your needs and preferences.

Our carers receive specific training on dementia, where they learn about the different types, symptoms, how to deal with challenging behaviour and also the sensory effects of the condition, for example, the sensation of pins and needles or difficulties with depth perception. Knowing what someone may experience with the condition enables our carers to really understand and empathise when they are caring for our customers with dementia, ultimately helping them to provide the best care possible for them.

We understand how quickly emergencies can crop up and without any warning beforehand. With temporary respite care, we can step in to help in a crisis – perhaps if your regular caregiver is unavailable or if you’ve had an accident or injury and require urgent care at home. Our Godalming team is on hand to support you in as little as 24 hours from when you get in touch with us, so that you can quickly get a solution in place for your temporary care needs.

Respite care is also an option for those that provide full or part-time care for a friend or loved one but need to take a break. We can meet with both of you beforehand and ensure we have everything in place before you step away, giving you both peace of mind that everything will be taken care of whilst you are gone.

We wouldn’t be one of the leading home care providers in the UK if it wasn’t for the careful selection of our wonderful carers.  They truly are what makes us stand out from the rest with their passion, willingness to go the extra mile and genuine kindness.

All of our carers are provided with an enhanced Disclosure Barring Service (DBS) check before they join us, and we also carry out extensive character references too. After all, our carers are trusted to go into your home and look after your wellbeing, so we need to ensure that we have completed all of the necessary safety checks before they begin their journey with us.

Once they join us, they are required to undergo a thorough training programme which includes theoretical and practical sessions on manual handling, personal care, dementia, first aid, safeguarding and many more.