As early as 1150 a ferry service began operating from Birkenhead due to Benedictine monks building a priory there and during the Industrial Revolution, Birkenhead avoided a lot of the industrialisation that was happening in neighbouring Liverpool, thanks to the River Mersey separating them.
We understand growing from small roots at Helping Hands, as over our 30-year history we have expanded from our first local branch to well over 155. Our exceptional visiting and live-in care services will support you or your loved ones in the comfort and safety of your own home.
Quality care at home
From short term support to longer term visits and live-in care, our Birkenhead team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have worked in the care sector since 2015, starting as a support worker, where I found joy in making a positive difference in people's...
Sue Edge
Area Care Manager
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Our Reviews
Fully regulated by the CQC
Our Birkenhead branch is fully regulated and accredited by the CQC
With home care and visiting care, you get the flexibility of occasional or frequent visits as well as our expert knowledge that has been acquired in our 30-plus year history. Visiting care starts from just 30 minutes a week to ensure your care is carried out exactly as you would like it, so whether you’d appreciate our compassionate carers’ help with personal care, housework, meal preparation, medication, or so much more, we’ll be there.
Tailored live-in care services
You may be reluctant to leave your home and move into residential care if you need full-time support, but with live-in care from Helping Hands, there’s no need! All of your care can be carried out in the comfort and security of your own home, day and night, thanks to your dedicated and professional live-in carer. Additionally, you also get companionship whenever you want it, which will reassure your loved ones that you’re not at home alone and struggling to manage.
Better than a care agency in Birkenhead
Traditional home care agencies will often charge you hidden extras, such as fees for matching you with your carer. They will also often expect your carer to be self-employed, whereas we employ all of our carers directly ensuring they are protected by applicable regulations. Consequently, they get to focus on the most important thing, your care, making us better than an agency in every sense.
Domiciliary care for you
Whether you choose to have our visiting service, live-in or a blend of both, domiciliary care will see you being supported to the very highest standards in your own home. Even if you have complex needs or require nursing supervision, we can support you, thanks to our team of Helping Hands clinical nurses. If you’d rather remain in your own home than move into residential care, then we can provide the perfect solution.
