Domiciliary Care Bolton

A highly experienced and dedicated Registered Care Manager with 16 years of progressive leadership within the health and social care sector. Proven track record in achieving 'Good' CQC ratings, focusing on person-centred care, dignity, and independence. Skilled in managing large teams, ensuring regulatory compliance, and implementing robust care plans. Committed to fostering a positive, safe, and supportive environment for residents and staff.

Holds a Chartered Management degree in health and social care leadership, and a proven track record of delivering high‑quality, person‑centred care services. Skilled in-service development, compliance management, team leadership, and fostering a culture of safety, dignity, and excellence. Demonstrates strong regulatory knowledge, effective stakeholder management, and the ability to drive continuous improvement across care operations. Passionate about empowering staff, optimising service performance, and ensuring outstanding outcomes for individuals receiving care.

Highly motivated Registered Care Manager with strong expertise in domiciliary care operations. Proficient in managing complex care packages, staff rostering, and fostering relationships with families and multidisciplinary teams. Adept at quality audits, ensuring compliance with CQC standards, and promoting high-quality, compassionate care.

Professional Strengths:
Recognised for a calm leadership style, strategic thinking, and a commitment to maintaining safe, compassionate, and high‑performing services. Adept at navigating challenges and implementing sustainable improvements that support both service users and staff teams.

Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social time in Macclesfield too as I play hockey for Macclesfield Ladies. I live in Congleton which means that I am only a short distance from the branch and the customers we provide care for.
As Branch Manager for Macclesfield, my main responsibilities are to ensure that we as a team deliver a safe and exceptional service of care, maintaining happy customers and engaged staff.

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.