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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Emergency Care Brentwood

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01277 598050

Lines open until 5:30 PM

Existing customer
01277 598050

What does our emergency care support include?

When life takes an unexpected turn, it can feel overwhelming and uncertain, which is why we're proud to provide responsive emergency care across Brentwood. We understand that everyone’s situation is unique, which is why our care is tailored to you. Whether it’s live-in care for continuous, round-the-clock support, visiting care for regular check-ins, or respite care to give you or your regular caregiver a well-earned break.

We're fully regulated by the Care Quality Commission (CQC), and our services consistently meet the highest national standards for safety and quality.

Contact us for support

If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.

Contact us

Meet the Brentwood care team
Angie Austin
Angie Austin

Branch Care Manager

Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

More about Angie Austin
Christien Ingrosso
Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
Looking to become a carer in Brentwood?
Apply here
A smiling woman in a light purple uniform and blue gloves washes a glass pot lid under a running kitchen tap. She appears to be a healthcare or home care worker in a clean, modern kitchen.
Qualified carers providing emergency care in Brentwood

Our dedicated local team supports customers and their families across Brentwood, providing a rapid, reassuring response when urgent care is needed most. Each of our carers is carefully chosen and highly trained, not just for their professional skills, but for their kindness, empathy, and ability to offer comfort during challenging times. When situations feel uncertain, we act quickly. In urgent cases, we aim to be at your door within 24 hours, so you can always count on us.

A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
What is emergency care for?

Emergency care provides fast, short-term support when usual arrangements are unexpectedly disrupted, or care needs change without warning. This might be after an unplanned hospital stay, if a regular carer is suddenly unavailable, or when there’s a rapid change in health. Where needed, we can also provide specialist nursing care, including medication administration, PEG feeding, and stoma or catheter care, delivered with the utmost professionalism, dignity, and compassion.

A man kneeling on the floor and smiling while another man is putting on his shoes.
When to consider emergency care

If things begin to feel overwhelming, if safety becomes a concern, or if a sudden change leaves you unsure of what to do next, it may be time to reach out. You don’t have to navigate it alone. Our emergency care service is here to offer both reassurance and practical support at the moments it matters most. We can step in when personal care becomes difficult to manage, when medication routines start to slip, or when reduced mobility increases the risk of falls.

An elderly woman smiles whilst holding a mug, sitting on a sofa with a book on her lap. She faces a person in a purple uniform, suggesting a friendly conversation in a cosy home setting.
How much does emergency care cost in Brentwood?

We believe in being open and transparent about our pricing, so you can feel informed and confident when making care decisions. You can find more detailed information on our costs and funding page, or, if you’d rather talk things through, our friendly Customer Service Advisers are always here to listen and guide you through your options.

How to arrange emergency care in Brentwood

If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat.

Contact us
Branch information
Address

Helping Hands Brentwood, 76 High Street, First Floor Office, Brentwood, CM144AN

Show in maps Brentwood Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed