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Locally managed service

Home Care Bromley

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Home Care Bromley Branch

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 30 reviews
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Read our Reviews

5.0 rating
6 November 2020

Willing and caring people. All interactions friendly and personal.

Hilary Dalziel
5.0 rating
27 December 2019

Adrienne was excellent at giving me all the details of how care at home works and was very helpful.

David Griffin
5.0 rating
19 December 2019

I arranged it for my mother and she seems very happy with everything at present.

Julia James
5.0 rating
28 November 2019

Hannah was very professional and put us at our ease. She promised to provide us with full details of what we discussed and what you are able to provide

Ann Cook
5.0 rating
23 November 2019

Mum is very pleased to see Jackie in the mornings and they have discovered that there is some common ground and so lots to chat about.

Julia James
5.0 rating
16 November 2019

Because you made things very straightforward

Jill Currie
5.0 rating
15 November 2019

Timely, on the ball, compassionate and dependable

Robin Landman
5.0 rating
30 October 2019

Ben was informative, listened very well to the needs of my parents and was very personable. Thank you.

Pippa Richardson
5.0 rating
26 October 2019

Excellent care, continuity, flexible, reliable and genuinely lovely caring people. I have already recommended you to others.

Janet Stevens
4.0 rating
24 October 2019

Your introduction refers to “questions about your carer”. Which one? Since our regular carer (4d/w) left we now have many – sometimes 6 different ones in a week.We believe that herein lies the reason we have witnessed a decline in standards on the part of some – but by no means all – the team.’Tidy Bedroom’,’Make Bed’,’Wash up’ mean about 5 different things to different people. The fine details that matter seem to be getting lost – until it comes to writing unnecessary verbiage in the log books.The plan is excellent – it’s the performance that needs tweaking.

Derek Balls
5.0 rating
17 October 2019

Very happy with Sian mum loves her which is important to us.

Jackie Campbell
5.0 rating
6 October 2019

Very helpful empathetic staff.kept informed of rotas and any changes.

Anne Wright
5.0 rating
6 October 2019

Very helpful man on phone, did what he could to reassure me that they could help. Very understanding

Catharine Skinner
5.0 rating
6 October 2019

My Dad continues to say how pleased he is with the standard of care provided and the friendliness of the carers.

Steve Thompson
5.0 rating
20 September 2019

Only met one carer and the manager. They were both great and understand our needs well.

Clare Clarke
4.0 rating
19 September 2019

Flexibility when needed and some great carers, especially Catherine who is an absolute angel to my father.

Paul Tremaine
5.0 rating
16 September 2019

Under the management of Hannah the Bromley branch has improved with a more consistent set of good carers

Ray Hardy
4.0 rating
13 August 2019

Most of the carers my father receives are good, some have more people skills than others. Sometimes the time varies more than it should. The weekends are not so set as week days, although I understand you can only work with the staff you have at hand.

Jean Woods
5.0 rating
8 July 2019

Could yo let me know when the proposal will be sent.

Leonia Newman
5.0 rating
25 June 2019

Answered all my questions and gave positive answers

Bill Power
5.0 rating
21 June 2019

It’s only the first week, but the Helping Hands carer has made a good start & impression, & arrives on time

Ros Harrison
5.0 rating
9 June 2019

My Dad is really happy with the care he receiving. Great attention to detail and lovely people.

Steve Thompson
5.0 rating
20 May 2019

The lady that I spoke to was very helpful and sent us all the information that we needed to look into it.

Susan Tydeman
5.0 rating
15 May 2019

Helpful from the start. Very easy to talk to. Spend time talking things through. Ring when they say they will. Superb service.

Gill White
5.0 rating
12 May 2019

Always reliable and friendly. My Dad says he enjoys the carers, company and is very satisfied with the service.

Steve Thompson
5.0 rating
8 May 2019

Caroline was so kind and helpful at a time I was very stressed out. She helped to put my mind at ease.

Hilary Jones
5.0 rating
26 April 2019

My enquiry was dealt with in a very friendly and efficient way

Ros Harrison
5.0 rating
17 April 2019

Answered quickly, polite and helpful.

Bindu Thanki
5.0 rating
5 February 2019

Karen had lots to tell us about but she was also a very listener, and really took in what my Mum was saying.

Ros Harrison
5.0 rating
6 January 2019

Hannah able to give me the information I required and enlarge on possible ways forward. for my 94 year old mother in law. I found her charming and keen to assist me. She was. a quietly but informative lady

Rowena Harrold

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