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Rated excellent on TrustPilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 30 reviews


The carers at our Bromley branch are dedicated to providing the highest standard of care across the city. Fully trained and regulated by the Care Quality Commission, we adhere to the best practice of care for the most complex of needs. Our care packages are flexible, providing sporadic visits or full-time live-in care. Our careers are committed to providing a fully-qualified carer and offering a system entirely catered to you.

You can rest assured our friendly and professional team of carers are on hand to support you, covering areas such as Swanley, Orpington, Chislehurst, Beckenham, Sidcup and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02038116311 *If you are an existing customer, please use the branch phone number

Branch address

3 Walden Parade Walden Road, Chislehurst, Kent, BR7 5DW (see on maps)

Live-in care and visiting home care in Bromley

Considered the most rural borough in Greater London, Bromley hosts 30% of London’s farmland and is home to several nature reserves and historical attractions, such as Chislehurst Caves and Kelsey Park.

Maintaining your independence is extremely important to us, so if you fancy a stroll through Church House Gardens or a tour around the family home of Charles Darwin, Hannah and her London care team will be on hand to support you, whenever you need it.

Meet the team

Carole Kerton-Church

Meet Carole Kerton-Church, our Regional Clinical Lead, Bromley

I’m the Regional Clinical Lead for London and Essex. I am proud to have 20 years of experience in care and nursing and can’t imagine that there is anything else that I would want to do more. I am passionate about proactive care and health education and I have been lucky enough not only to look after but also work alongside so many different people – I’ve heard so many amazing and often inspiring stories.
Matt Bristow

Matt Bristow

Regional Care Director, South East

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Home care visits in Bromley to suit you

For over 30 years Helping Hands have provided seamless support, enabling all of our customers to remain in the comforts of their own home, surrounded by the people they know and love. Whether you need a 30-minute drop-in once a week or several overnight stays requiring complex care, our Bromley team have the expertise and knowledge to help you and your family.

Prior to starting at Helping Hands, each of our carers go through an award-winning training programme. Covering all aspects of care, including personal care, mobility support, equality & diversity and many more, you can rest assured your loved one will be well looked after.

Circumstances change, and emergencies unfortunately happen, we understand. That’s why we’re on hand to provide last-minute support when you need it most. And with personalised care plans, we’ll make sure your usual routine is followed to T.

Live-in care to support you in Bromley

Whether you live with your partner, a family member, friend or your beloved pet, our Bromley team offer live-in care packages that suit your needs and usual routines.

No matter your condition or requirements, our Bromley team are fully-trained to support all of our customers and will provide a care plan that’s not only tailored to your needs, but your personality and hobbies too. Whether you fancy a coffee in Starbucks or a refresher at the driving range, we’ll find the right private carer for you.

Living with degenerative conditions such as dementia can be difficult for both you and your family, that’s why we believe remaining in familiar surroundings is incredibly important. With live-in care you’ll receive round-the-clock care in the comfort of your own home, with no visiting time restrictions, meal plans or set bed times, ensuring you’re as independent as possible.

Discover more on what is live-in care here.

Care Agency In Bromley

With private care from our Helping Hands team of carers in Bromley, you’ll receive a bespoke package of care that is fully designed around your personal requirements and wishes. At Helping Hands, we design your care plan completely around your condition and your specific care needs, ensuring you’re given a level and type of care that perfectly suits your situation. We’ll also monitor your condition in case it changes, and recommend alterations to your care plan when required. Being able to receive care at home allows you to have a lot more input over important details of your care plan such as meals, visitors and bedtimes. It also gives you the freedom to enjoy as much normality as possible – you can continue to engage in your favourite hobbies, activities and routines, knowing that one of our brilliant carers is supporting you every step of the way.

Domiciliary care in Bromley

Also known as care at home, Domiciliary care allows you to make your own decisions on the intensity and duration of your carer visits. You might just want a helping hand getting breakfast ready, or perhaps you need someone to stay a few nights per week; nonetheless, our Bromley team will build your care plan around you and your requirements.

Fully-trained and dedicated to support our customers, our carers can help with any element of care, whether it’s feeding your beloved pet, help with PEG feeding or catheter management, we’re here for you.

Specialised dementia support in Bromley

Living with dementia can be difficult and upsetting for both you and your family, that’s why we’re here to support you all, offering expert advice and guidance at all times.

As one of the UK’s leading dementia specialists, our carers go through extensive dementia training, so you can rest assured you’re in proficient hands throughout the process.

Elderly care for you or your loved one

As we grow through the stages of life, we may need a helping hand every now and again. Whether it’s daily tasks or companionship, Hannah and her team are on hand to help. You might just want a regular friendly face to call in for a cup of tea, or support doing your weekly shopping, no matter the reason our Bromley team are here to help you.

Preserving your independence is key, which is why we’ll work with you to build a care plan tailored around your needs, for as long as you need it.

Fully-trained carers in Bromley

Throughout our award-winning training programme our carers cover a wide range of modules, including manual handling, safeguarding, medication support, equality & diversity and dementia care. With regular refresher courses, our carers are guaranteed to be up-to-date with practices and knowledge.

Here at Helping Hands, we’re proud to be the only home care provider endorsed as a Centre of Excellence, as well as being fully endorsed by the CQC. Alongside this, our stringent recruitment process ensures our carers have full background checks, including DBS, giving you and your family peace of mind.

Find out more about care in Bromley

If you’d like to discuss your needs further, please don’t hesitate to contact Hannah at the Bromley branch. Our phone lines are open seven days a week.

Alternatively, if you’d like to chat face to face, you’re welcome to call into our branch on Walden Road, or we can meet you at a time and place which suits you and your loved one. Whether it’s in Church House Gardens or your front room, we’ll be there.

If you'd like to discuss your care in more detail, you can contact us in several ways

Call us on 02038116311 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Bromley to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 30 reviews


taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

4.7 out of 5

from 7 reviews

Our credentials

Our Bromley branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

3 Walden Parade Walden Road, Chislehurst, Kent, BR7 5DW Show on Map

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