Why it’s Important to Choose the Right Home Care
Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Choosing a home care provider is a big decision, and finding the right one ensures you or your loved one receives the care and support that’s truly needed. Whether it’s managing a long-term condition like dementia or just getting some help around the house, home care should be tailored to individual needs. With so many providers offering different services, it’s useful to have a checklist of important questions to ask before making a choice. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.
Questions to Ask a Cardiff Private Home Care Provider
How will you assess my needs?
This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.
What are the costs included?
Make sure you understand exactly what’s included in the cost of care. Some services may come with additional charges, so it’s worth double-checking.
What’s the duration of care?
Ask about the minimum and maximum hours available per week to ensure the provider can meet your specific requirements.
Are services available 24/7?
If you need care during the night or outside standard hours, it’s important to confirm whether 24/7 support is available.
Will updates be shared with my family members?
Regular communication with family members can provide reassurance. Ask whether updates can be provided and in what format they will be shared.
How are carers assigned?
This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.
Discover Professional Home Care in Cardiff with Helping Hands
If you’d like to learn more about home care in Cardiff, we’d love to hear from you. We offer both visiting care and live in care in Cardiff, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.
