Home Care in Cardiff

We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Find your branch

CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

029 2002 6340

Visiting care and home care in Cardiff

Helping Hands provide home care in Cardiff and the surrounding areas including Canton, Pontcanna, Whitchurch, Llandaff, Roath, Cathays, Penylan, and Heath. Regulated by Care Inspectorate Wales, our local Cardiff team offers visiting care from 30 minutes a week through to full-time live-in care, with specialist support for dementia, Parkinson's, and other complex conditions.

Rated Excellent on Trustpilot, we can often start care within 72 hours of your first call so that you're not left feeling isolated or unsupported. Our wonderful carers will be alongside you every step of your care journey so you don't have to face uncertainty alone.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Cardiff

Our carers provide a wide range of support across Cardiff, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Cardiff

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Cardiff

Bethan Shankland

Branch Care Manager

Bethan is the Branch Care Manager at Cardiff.

Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

More about Claire Garside

Sophie Parker

Head of Operations

I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins

What families say about our care

Fully regulated care supporting Cardiff

Our Cardiff branch is fully regulated and accredited by the CIW.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

With our highly qualified team providing visiting care and home care in Cardiff, you will receive an entirely bespoke package of care that is centred around you and your preferences. With visiting calls starting from as little as 30 minutes through to an entire day and overnight stays, we ensure that you have the support you need to feel safe and independent at home, with no compromise to your usual routine.

Whether you need help around the house, getting out into the local community or more complex support such as PEG feeding, catheter management or stroke aftercare, the team are fully equipped to support you with an independent lifestyle.

With over 30 years’ experience supporting thousands of families across England and Wales, we know what it takes to provide great care. And with each of our care workers receiving expert training as part of their recruitment process, you can rest assured that you’re in good hands.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Around the clock live in care

The great thing about live-in care in Cardiff is that it enables you to maintain your independence and quality of life, even if you have complex care needs that require clinical support, and without the upheaval of moving into residential care.

Helping Hands provide 24 hour live in care in Cardiff and the surrounding areas. Our expert carers give you the care you need, in the comfort of your own home.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Cardiff

We’re better than a care agency at Helping Hands, because we offer the best care possible in their own homes for all of our customers and we’ve been doing that every single day since 1989.

We keep the motivation high of our amazing carers by directly employing them, which means you and they don’t have to worry about being self-employed and the legalities associated with it.

We also keep our pricing structure transparent and easy to follow, with no hidden costs or referral fees to surprise you when your bill arrives. Our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales which means that you can be completely confident in our ability to always deliver the highest standards of service.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Expert dementia care services

We understand that the time following a dementia diagnosis can be unsettling for all involved. With the many complexities that lie behind dementia, it can be very unnerving and confusing for you and your loved ones, especially if you don’t have access to the right support and information.

With personalised dementia care in Cardiff from the team, we provide sensitive and dedicated support with as little disruption as possible, so you and your loved ones have the familiarity and continuity that you need to alleviate your worries in what is already a very difficult time.

As the leading dementia care specialist in the UK, we ensure that each of our care workers complete dementia-specific training to equip them with the exact skillset that is needed to support you and your loved ones.

From memory loss to changes in behaviour, we’ll be there to guide you through the symptoms of your condition and give you the information, guidance and support to help you to live well with dementia.

Supporting communities across Cardiff

Our carers provide home care in Cardiff and nearby areas including these locations.

Pontypridd
Barry
Newport
Bridgend
Caerphilly

Local updates

How to choose a home care provider in Cardiff

Questions to ask a home care provider Ask about the carers who will provide the...

A smiling woman in a green shirt sits at a glass table outdoors, watching someone paint a landscape on a canvas. There is greenery in the background.

10 Things to Do with an Elderly Parent in Cardiff

Spending time with an elderly parent can be one of life’s greatest joys, and Cardiff...

Two women smile and walk arm-in-arm in a bright kitchen. One woman uses a crutch. Vegetables and flowers are on the worktop, and natural light streams through large windows.

What to Know Before Beginning Live in Care in Cardiff

How Live in Care in Cardiff Differs to Visiting Care Live-in care means having a...

View all articles

Follow us on social media

FAQs

Home care in Cardiff is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Cardiff depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Cardiff.

Home care in Cardiff can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Cardiff, our team can help you understand the support available and answer any questions you may have. Call our care team today.

029 2060 6982

Branch information

Address

Helping Hands Cardiff, 5A Beulah Road, Cardiff, CF14 6LT

Show in maps

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

Chat with usLiveChat

Home care in Cardiff