Home care in Cardiff really is whatever you need it to be; from as little as 30-minutes per week, we can pop in and prepare your lunch, run the hoover round, and even share a cup of tea with you whilst sitting in your garden. And if your needs change and you require more regular support, your care plan is flexible and can be altered to meet your preferences. Whether you receive a diagnosis of Alzheimer’s and need specialist dementia care, or if you need support round-the-clock from a live-in care worker, we’ll make sure your care is centred around you.
The reasons for needing home care is very different for each person, which is why we create bespoke support plans for all of our customers. You or a loved one may need elderly home care to support with household duties and preparing meals, or you may be in your younger years and still want to go to work, but need support getting to and from your workplace. Regardless of the type of support or the duration, we can find the right solution for you that is tailored to your needs.
In addition to helping you with the practicalities, we can support you emotionally too. For some of our customers, loneliness can be quite a large part of the care we provide for them – from helping them to socialise in their community or being a friendly face that they can reply upon every day.
Flexible, short term carers
For those that don’t necessarily need assistance with personal care, but do require support with keeping on top of the housework and taking out the bins, visiting care offers a flexible option that can be altered depending on the level of care you need week to week. And if you become anxious during the night and need additional support to get to the toilet or just the reassurance of someone being there in case of an emergency, we can offer overnight care too.
Intermittent carer support
If your regular carer needs to take a break or has an urgent situation to attend, respite care from the Cardiff team will ensure you’re not left without support when you need it most. Designed to mimic your existing care routines, we will step in for as long as you need us or until your carer has had a chance to recharge their batteries.
We can even help if you fancy going on holiday and your family needs extra help with your care whilst you’re away. Having a break is important for your mental wellbeing; it may give you a chance for you to enjoy yourself with your family without having to worry about your care needs.
Extra support carers available immediately
If you’ve had an illness at home, or you’ve just been discharged from hospital and need some extra support to help you get back to your old self again, emergency care from the Cardiff team can be swiftly arranged. We can also help you if your regular carer has let you down or becomes unwell and cannot support you for a few days. Once you have given us a call, we can quite often have a care giver in place on the same day as your enquiry.
Amy-Jayne and her team of care givers do the job they do because they really care about others and making sure they get to live the life they want to lead. That sentiment is the same across our entire network of branches in Wales and England, which is what we look for when we recruit our care givers.
Once on board, they go through a thorough assessment process to ensure that their level of care is of equal high standard, regardless of experience. As well as receiving theoretical and practical award winning training, they also undergo rigorous background checks, which include an enhanced Disclosure Barring Service (DBS) screening and character references.
Once they have passed their induction and are fully-fledged Helping Hands care givers, there are also regular refresher training sessions held at our Centre of Excellence, with opportunities to have more advanced training to specialise in areas of interest.
We have a team of friendly Customer Care Specialists available to talk through all of your care needs and the options that might be right for you. Simply call us today.
You can also visit the team in Cardiff on Beulah Road and have a cup of tea and a chat with you.
