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Why Choose Helping Hands for Home Care in Cardiff

4.7 on
4,000+ reviews
Posted on 7th April 2025.

A Fully Regulated Service

At Helping Hands Cardiff, every aspect of our home care is fully regulated by the Care Quality Commission (CQC). This means that your care will always have to meet industry standards and follow best practices, ensuring a consistent and high-quality service.

35 Years of Experience

Helping Hands have been delivering expert home care for over 35 years, supporting families up and down the country with our trademark warmth, dedication, and empathy. Our journey began with a simple aim: to make a genuine difference in people’s lives. Today, we’re proud to say that we’ve stayed true to that promise. With decades of experience to our name, we know how to provide care that’s not only practical but deeply personal to each customer we support. Whether you’re looking for someone to pop in for a friendly chat or to help with complex care needs, we’ll be able to tailor your care to your specific circumstances.

Direct Carer Employment in Cardiff

Every Helping Hands carer in our brilliant Cardiff team is carefully selected, trained, and directly employed by us. That means we’re able to maintain our high standards of care, ensuring consistency, professionalism, and above all, kindness. We don’t rely on agency workers – we believe that directly employing our carers helps them feel more secure, valued, and ready to provide first-rate care to our customers.

Core Family Values

Although we’ve grown over the years, our core values remain rooted in the principles of family and community. We were started by a family and are still shaped by that close-knit ethos. We know how important it is for you to spend quality time with the people you love – and we do everything we can to support that. Whether that’s helping you feel confident enough to host visitors or enabling you to travel with family, we’re here to help you enjoy those special moments.

Passionate Carers

Being a Helping Hands carer isn’t just about ticking boxes – it’s about truly caring. We look for people to join our team who bring warmth, patience, empathy, and a genuine desire to help others. It’s no surprise our customers often tell us their carer has become a trusted companion, because our carers really are wonderful people who are passionate about what they do.

Personalised Support

We know there’s no such thing as one-size-fits-all when it comes to care. Your preferences, routines, and personal needs shape the support we offer. From your very first conversation with us, we’ll take time to understand what matters to you most. Whether it’s small comforts, like how you take your tea, or larger health-related concerns, every detail matters to us.

We offer both visiting care and live-in care in Cardiff, with both options fully tailored to your schedule, needs and preferences.

Discover Home Care in Cardiff with Helping Hands

If you’d like to learn more about home care in Cardiff, please don’t hesitate to give our friendly team a call today. They’re available to talk to seven days a week, and will always be happy to assist with any queries you may have. Alternatively, you can contact us via our website if you’d prefer to request a callback at your convenience.

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.