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Home care in Chigwell

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0208 712 3933

Lines are currently closed

Existing customer
0203 764 8731

Lines open until 5:30 PM

New customer
0208 712 3933

Lines are currently closed

Existing customer
0203 764 8731

Visiting care and home care in Chigwell

Our Chigwell branch is the home of our local team of Helping Hands carers, specialising in delivering all levels of care to the homes of the community. With a rigorous recruitment process, ongoing training and monitoring & regulation from the Care Quality Commission (CQC), you can feel assured that our team will provide your loved one with the very best care along with the diligence and compassion they deserve.

From as little as 30 minute visits per week, or as often as full-time live-in care, our home care team in Chigwell are dedicated to providing an unrivalled service to maintain a safe and fulfilling lifestyle within the comfort of your loved one's own home. From accompanying you to appointments to personal care, to clinical support, our carers are fully trained to provide the support you need to preserve independence in your routine and happiness in your quality of life.

Quality care at home

From short term support to longer term visits and live-in care, our Chigwell team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Chigwell care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Chigwell branch is fully regulated and accredited by the CQC

Find out more
Home Care Chigwell

As a company built on family values, we know exactly what is needed to provide high-quality care. Our aim is to ensure that you are able to feel safe, comfortable and independent in your home, which is why the team provide personalised care packages that are built entirely around you.

With 30 years’ experience under our belt, we’ve supported people living with dementia, Parkinson’s, cerebral palsy, motor neurone disease, mental health conditions and many more, so we have the knowledge and experience to provide person-centred care that supports every single one of your requirements. We understand how important it is that you have control and flexibility with your care, and the great thing about Helping Hands is that we adapt around you whenever you need us to.

Whether you need 30-minute drop-ins to help you to prepare your meals or more regular calls throughout the day, the Chigwell team are committed to providing you with high-quality care whenever you need it.

24/7 Live in Care Services

When the need arises for more intensive support, this doesn’t necessarily mean that a residential care home is the only option. With live-in care in Chigwell from Helping Hands, you can remain in the comfort of your own home while still receiving round-the-clock assistance as and when you need it.

What’s more, not only will you receive compassion and unintrusive support when you need it, but we’ll work with you to find a suitable carer that is tailored to your personality, hobbies and interests. With Helping Hands, you receive so much more than care; you’ll make a friend too.

Fully Trained Carers in Chigwell

Our carers really are at the very core of our company; without them, we would not have been providing industry-leading home care services to thousands of families across England and Wales for the last 30 years. Each of our carers possess qualities that cannot always be taught; their kind, selfless and compassionate natures are vital to enable us to provide person-centred care to all of our customers.

With thorough background checks – such as Disclosure Barring Service (DBS) screenings – and a fine-tuned recruitment process for each of our carers, we only employ the very best.

We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Dementia Care for You

We are proud to be recognised as industry-leading specialists in dementia care, and we understand the importance of routine and familiarity when caring for someone with dementia. That’s why we’re here to provide person-centred care and support for you and your family.

All of our carers complete specialist dementia training covering the many variants of dementia, including Alzheimer’s, Pick’s disease and vascular dementia, enabling them to give you the right level of support and guidance throughout your journey.

There can often be a lot of uncertainty and anxiety for you and your family following a dementia diagnosis, but the Chigwell team are here to give you the information and support that you need so that, together with your family, you are able to continue to live comfortably in your own surroundings.

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Branch information
Address

Helping Hands Chigwell, 68 The Broadway, Loughton, IG10 3ST

Show in maps Chigwell Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed