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Locally managed service


Little and often, companionship to nursing. With branches nationwide


Our home care team in Loughton are a group of compassionate individuals, working together to develop their knowledge and expertise to deliver an unparalleled standard of care to the local community. With intensive and comprehensive training and operating within Care Quality Commission (CQC) guidelines, we are committed to catering to all the needs of you or your loved one within the comfort of their own home.

Our branch provides support to adults of all ages in Bletchley, Cranfield, Milton Keynes, Newport Pagnell, Wolverton and surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01908822950 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Loughton

A town that has been home to many huge names, including footballers such as Harry Kane, Ron Greenwood and Gary Hooper, Loughton is also home to a Helping Hands team offering the very best standard of care to the homes of vulnerable people within the local community.

From 30 minutes per week to full-time live-in care, you can receive the help you need to continue living independently at home. Your home care plan will be tailored entirely to you and your requirements, and our packages are flexible so that your level and frequency of support can change as your needs do. Get in touch with a member of our team to discuss how we can complement your day-to-day routine and inspire your wellbeing.

Meet the team

Nina Gale

Meet Nina Gale, our Branch Care Manager, Loughton

My name is Nina, and I am the branch manager for Helping Hands in Milton Keynes. I have lived in Bedfordshire all my life and I am responsible for ensuring our customers receive high quality support to remain in their own homes safely and independently. I also work with customers and carers to provide support that it is individual to every customer, responsive to any changes in needs and is delivered with care, compassion and competence.
Jacqueline Wilson

Jacqueline Wilson

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Home care in Loughton

If you need an extra pair of hands around the house, some specialist support for your condition, or just somebody to check in and have a chat now and then, our hourly visiting care starts from just 30 minutes per week, so you can receive the support you need as little or often as you wish.

We’ve been providing care visits to homes all over England & Wales for over 30 years. In that time, the conditions, ages and personalities we’ve catered for have continuously broadened. No matter how little or complex, we are experienced, qualified and regulated to provide assistance for adults of all ages, with all manner of conditions, while you stay in control of a flexible care plan tailored to you.  

Loughton live-in care

For full-time support, day or night, we can provide unintrusive care around the clock with the help of our live-in care team. Your live-in carer will be matched to you based on your personality, as well as your condition so that you can continue to live independently with the support of somebody you trust, whenever you need it. 

As opposed to an assisted living facility, live-in care allows you to maintain your own routine in the most comfortable environment. This service offers a much more cost-effective and less restrictive solution to receiving additional support on a full-time basis.

Additional support with domiciliary care

With domiciliary care, you can receive the care you need to maintain an independent lifestyle in the comfort of your own home. With no set meal times or visiting hours, you can enjoy your own routine as you receive the assistance of a highly-trained professional dedicated to you.

With flexible packages tailored to your needs, you’re in control of the frequency and degree of care that we provide as part of your care plan. From making your meals and tidying up around the house, to help with managing your medication and personal care, our team are prepared to undertake the responsibility of doing their utmost to enable an independent and fulfilling lifestyle for you or your loved one.

What makes us different from a care agency in Loughton?

Unlike a lot of care agencies, our service is monitored and regulated by the Care Quality Commission (CQC), which isn’t always the case for care agency services. Additionally, all of our staff are directly employed by Helping Hands and their respective branches, with every carer being fully trained internally before they can undertake the care of your loved one.

As the nation’s leading home care provider, we do our utmost to ensure our team is ahead of the rest, and we believe that keeping our carers motivated and feeling valued is where that starts. With ongoing professional development and a commitment to employee wellbeing, we ensure our carers are determined to be the best they can be each day so that your loved one can receive the service they deserve.

Dementia care in Loughton

Receiving a dementia diagnosis can feel earth-shattering for those afflicted, as well as those close to them. We understand this feeling wholeheartedly as we’ve cared for so many people living with dementia over the past 30 years. Our carers are committed to empathising with you from the diagnosis and throughout the support they provide you with, with immediate assistance guaranteed. 

From receiving the diagnosis to the latter stages of the condition, dementia can be anxiety-inducing throughout, which is why our dementia carers make reducing confusion and delivering compassion a priority during their support, and keeping you at home in the place you feel most familiar and comfortable is paramount to aid this process.

Elderly care to continue living independently

From complex conditions to loneliness, the care we provide for elderly people is always unique to the individual. Our elderly care team are on hand to provide specialist support and/or companionship to your loved one with the compassion and dignity they deserve to continue living independently.

Becoming more frail and less mobile is a natural part of ageing, but so is taking the time to cherish memories and enjoy the privilege of watching your family grow. With the additional support of our elderly carers, we ensure that everything possible is done to maintain your independence, and relieve you of increasingly laborious tasks so that you can focus on enjoying a fulfilling routine.

Respite care for urgent assistance

For those who require care on a temporary, but urgent basis, our respite care team are on hand to provide the support you need, for the timeframe you wish, with the same quality of care and focus on compassion as our regular carers offer.

Whether you need some short-term assistance while you’re in recovery, or an urgent replacement to fill in for your usual support, a Helping Hands respite carer is all that’s required to ensure you can continue living independently for the period where you are in need of some urgent assistance.

Fully-trained carers in Loughton

With over 30 years of experience in delivering care to the home of local communities throughout England & Wales, we’ve spent a lot of time refining our service to ensure we employ the best people, provide them with the best preparation, and give our customers the very best service.

We recruit just 2% of our applicants, who all go through rigorous background checks and Disclosure Barring Service (DBS) screening. Furthermore, all our carers are monitored and regulated by the Care Quality Commission (CQC) to ensure they adhere to best practice throughout the training for and delivery of our service.

Find out more about care in Loughton

Our team in Loughton is here to support your care journey from the very first chat. From the first time you call our customer care advisors or meet with our branch, we are here to ensure your needs are catered for every step of the way.

Our lines are open 7 days per week, give us a call today to find out more about how we can help you.

Call us on 01908822950 Talk to us on live chat Request a call back

Our credentials

Our Loughton branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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