Home care in Harlow
Visiting care and home care in Harlow
Originally built after the Second World War to accommodate overcrowded Londoners, Harlow is now a cultural hub nestled just outside the capital. Home to a collection of sculptures, scenic patchworks of rich farmland and a sanctuary for 90 horses, ponies and donkeys, Harlow is also home to one of the UK’s leading homecare providers – Helping Hands.
From as little as 30 minutes per week, all the way to full-time live-in care, our Harlow branch are on hand to provide all levels of care as little or often as you need.
Quality care provided in your own home
Home care from our Harlow team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Harlow care team
Branch Care Manager
My role at Helping Hands as a Branch Manager is to make sure my customers are receiving safe care and that the visiting carer has the right knowledge of the customers' needs. I also make sure the carers are promoting independence during the time in our customers' homes. It's also my responsibility to make sure my care staff have a safe working environment and to follow regular check-ups of my customers and carers to ensure their wellbeing. I joined the care industry because I have always liked helping people and making a difference. I think the service we provide is amazing, I love the fact that my team and myself work together to ensure people can stay in their homes for as long as possible. I think it gives family members peace of mind as well, knowing that we have very well-trained and trusted carers and staff to look after their relatives. Whether it be to give them a break or because they live too far away, we are always sure to keep them informed. I'm a single mum to a beautiful little girl and I like to spend time with her; we are always going out and some of our favourite things are the zoo and the beach. I used to do dance, cheerleading and gymnastics and it's still something that I'm passionate about. I eventually taught dance and I've performed many times over my career as a dancer in a wide variety of places, such as the Lord Mayor's show, Disneyland, X-factor and as an extra in a few productions. I spend most of my time away from work with my daughter and family, but I do occasionally go out with my friends. I am a hard-worker and I always put others before myself and I think people see that.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
5 out of 5 | Based on 10 reviews
We are actively collecting and monitoring our reviews and feedback for Harlow to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care Harlow -
Here at Helping Hands, we’re committed to providing an exceptional level of compassionate and personalised home care to families across the UK, ensuring that they remain in control of their care.
Whether you need 30-minute drop-in visits or more regular calls to help you throughout the day, our Harlow team are equipped to support you with anything you need. You may require friendly reminders to take your medication, or perhaps you need more intensive support in getting out to do your weekly shop; nonetheless, the team are here for you.
We understand that regardless of your condition, everybody has their own unique support needs, which is why our team work with you to build a support plan that is tailored to you. Each of our carers complete award-winning training, ensuring that they have the knowledge and expertise to provide you with the best level of care.
Equipped in supporting individuals with a variety of conditions from dementia, Parkinson’s and multiple sclerosis to acquired neurological injuries, the team are here to ensure that you are able to remain safe and independent at home.
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Live-in care to support you in Harlow -
We understand that arranging support for you or your loved one can be an unsettling time, but the Harlow team are here to support you every step of the way. The benefit of live-in care in Harlow is that you will receive a dedicated carer to provide you with round-the-clock care in the familiarity of your own home, so you can stay comfortable and secure with the reassurance that you have constant support available to you.
With live-in care, you can continue to live each day on your terms. With no restrictions on visiting times, meal plans or getting in or out of bed, our priority is to ensure that you are living the life that you want while still receiving the support you need, when you need it.
Read more on what is live in care here.
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Domiciliary care in Harlow -
Traditionally known as care at home, domiciliary care enables you to maintain all your home comforts while still receiving the extra support you need. With assistance for everyday tasks including housework, meal preparation and medication administration, our carers can support you with regular home visits as little or as often as you like.
We know how important it is for anybody in need of a little extra support to maintain their independence as much as possible, which is why our carers will encourage you to live the life you love, with a little helping hand whenever you need it.
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Specialised dementia care for you or your loved ones
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We’re proud to be one of the UK’s leading dementia care specialists. With 30 years’ experience under our belt, we understand the anxieties and uncertainties that can follow a dementia diagnosis, and that familiarity is key in keeping you or your loved one at ease. So, the team will ensure that if you or your loved one needs a friendly face to help them throughout each day, we’ll adhere to what you need to keep you happy and comfortable.
Each of our expert carers receive award-winning training, enabling them to deal with the many different types of dementia that are affecting 920,000 people in the UK. From memory loss, confusion and challenging behaviour to helping you and your family understand the symptoms of dementia, our specialised team will provide the support and guidance that you need in order to continue to enjoy quality time together.
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Elderly care to support your independence
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As we get older, we can find it more difficult to complete our usual day-to-day tasks and our minds aren’t always as quick as they once were. For some, it may be that you need some extra support in getting in and out of bed, or perhaps you’d like someone to enjoy the town’s collection of sculptures with. Regardless of your requirements, the Harlow team will give you the support that you need.
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Respite care for your short-term needs
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Whether you’re recovering from an illness or injury or you’re preparing to be discharged from hospital and you’ve lost some of your confidence, our Harlow team offer bespoke respite care packages to ensure that you have the support that you need, for as long as you need it.
With as little as 24-hours’ notice, we can replicate the care that you may already receive with a seamless transition between carers, ensuring minimal disruption to your usual routine.
The Harlow team can also provide respite care packages for those wishing to attend events, days out or even holidays, but are needing just a little more support than usual. If you’d like to take a trip into the capital to see a West End show or spend a weekend down on the coast, our respite care packages ensure that you can continue to enjoy your life to the fullest with the reassurance that you are in safe hands.
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Award-winning training for our Harlow carers
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As a family-run business, we understand how important it is that you receive the perfect level of care. Each of our carers complete award-winning training and are, most importantly, kind and compassionate by nature; so you can be sure that you will only receive the best level of care.
With their initial training covering areas such as manual handling, health & safety, safeguarding, equality & diversity, medication support and more, our carers also benefit from completing regular refresher training to ensure that their knowledge and expertise are always up-to-date and of the highest quality.
Each of our carers are all directly employed by Helping Hands, so we complete all the paperwork and necessary background checks for you. We are also the only homecare provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
Branch information
Old Harlow
Essex
Harlow
CM17 0DW