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Existing customer
01279 905367

Lines are currently closed

Existing customer
01279 905367

Harlow dementia support from Helping Hands

Helping Hands have been supporting people living with dementia to remain living in their own homes for more than 30 years. Over that time, we’ve supported thousands of people to remain in the place they love while being expertly cared for, and our friendly team in Harlow will happily advise how we’ll do the same for you or your loved ones.

Dementia is an ‘umbrella’ term encompassing over 100 different conditions, including Alzheimer’s, Lewy Body, Frontotemporal (sometimes called Pick’s disease) and vascular dementia. These variants can however present similar symptoms, such as forgetfulness, memory loss and a difficulty to retain information, as well as changes in behaviour or personality. If you or your loved one would like to be cared for by the foremost dementia care specialists in the UK then talk to our dedicated Harlow home carers today.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Harlow
April Briggs
April Briggs

Branch Care Manager

My role at Helping Hands as a Branch Manager is to make sure my customers are receiving safe care and that the visiting carer has...

More about April Briggs
Angie Austin
Angie Austin

Area Care Manager

Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

More about Angie Austin
Paul Sewell
Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Harlow?
Apply here
An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
Why dementia home care is a good option

Care at home is a positive alternative to residential care as being surrounded by familiar items, cherished photographs and beloved family and pets can mean that confusion and anxiety is kept to a minimum. Perhaps you’ve always loved your garden and you enjoy sitting outside in the warm weather? Your carer will support you to go outside and they may just water your flowers while you supervise! Since 1989 we have been supporting people living with dementia to be in the place they love the most, and our knowledgeable carers and office teams are all passionate about ensuring the best outcomes for all of our customers.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Dementia care services tailored to you

The supportive home carers in Harlow will develop an individualised support plan in conjunction with you and your decision makers, which contains all your preferences and routines. By following this plan closely, our carers always manage to keep our customers at the very centre of their own care journey and it’s flexible to your changing care needs too. We can offer two types of care to our customers; visiting care, where one of our dedicated carers will come to your home at prearranged times for a set period, and live-in care; whereas the name suggests, a carer will live with you around the clock in your own home. This can be especially beneficial for customers who always like to have someone with them, as well as reassurance for their family members, especially if they live some distance away. Our carers will support you with every aspect of your requirements, such as companionship, light housework, meal preparation, medication and personal care.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Qualified dementia carers in Harlow

Not everyone gets to be a Helping Hands carer; we only select the most compassionate individuals to join us as we truly believe our customers deserve nothing but the best. We equip our carers with all the knowledge they’ll need to support their customers and continue their professional development throughout their career with us. This means that they are always in a position to be able to apply what they’ve learnt and experienced into their customers’ care.

We are also fully regulated by the Care Quality Commission and Care Inspectorate Wales and are proud to have consistently been rated ‘Good’ for our care delivery. This means you can be confident in the Harlow team’s ability to manage every aspect of your loved one’s care compassionately and professionally.

Contact us for dementia support

Contact our friendly team of customer care specialists to see how we could be supporting you and your loved ones; they’re available seven days a week to take your call. Or if you prefer, contact us via our easy to navigate website and we’ll call you back.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Harlow home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Harlow with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our Harlow carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Harlow adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Harlow costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

Helping Hands Harlow, 40 The High Street, Old Harlow, Essex, CM17 0DW

Show in maps Harlow Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed