Dementia care in Harlow

Care at home is a positive alternative to residential care as being surrounded by familiar items, cherished photographs and beloved family and pets can mean that confusion and anxiety is kept to a minimum. Perhaps you’ve always loved your garden and you enjoy sitting outside in the warm weather? Your carer will support you to go outside and they may just water your flowers while you supervise! Since 1989 we have been supporting people living with dementia to be in the place they love the most, and our knowledgeable carers and office teams are all passionate about ensuring the best outcomes for all of our customers.

The supportive home carers in Harlow will develop an individualised support plan in conjunction with you and your decision makers, which contains all your preferences and routines. By following this plan closely, our carers always manage to keep our customers at the very centre of their own care journey and it’s flexible to your changing care needs too. We can offer two types of care to our customers; visiting care, where one of our dedicated carers will come to your home at prearranged times for a set period, and live-in care; whereas the name suggests, a carer will live with you around the clock in your own home. This can be especially beneficial for customers who always like to have someone with them, as well as reassurance for their family members, especially if they live some distance away. Our carers will support you with every aspect of your requirements, such as companionship, light housework, meal preparation, medication and personal care.

Not everyone gets to be a Helping Hands carer; we only select the most compassionate individuals to join us as we truly believe our customers deserve nothing but the best. We equip our carers with all the knowledge they’ll need to support their customers and continue their professional development throughout their career with us. This means that they are always in a position to be able to apply what they’ve learnt and experienced into their customers’ care. We are proud to be a part of the Dementia Action Alliance, meaning that we voluntarily agree to work to a set of goals and action points and are committed to transforming care outcomes for people living with dementia. We are also fully regulated by the Care Quality Commission and Care Inspectorate Wales and are proud to have consistently been rated ‘Good’ for our care delivery. This means you can be confident in the Harlow team’s ability to manage every aspect of your loved one’s care compassionately and professionally.

Contact our friendly team of customer care specialists to see how we could be supporting you and your loved ones; they’re available seven days a week to take your call. Or if you prefer, contact us via our easy to navigate website and we’ll call you back.