Originally built after the Second World War to accommodate overcrowded Londoners, Harlow is now a cultural hub nestled just outside the capital. Home to a collection of sculptures, scenic patchworks of rich farmland and a sanctuary for 90 horses, ponies and donkeys, Harlow is also home to one of the UK’s leading homecare providers – Helping Hands.
From as little as 30 minutes per week, all the way to full-time live-in care in Harlow, our branch are on hand to provide all levels of care as little or often as you need.
Quality care at home
From short term support to longer term visits and live-in care, our Harlow team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
My role at Helping Hands as a Branch Manager is to make sure my customers are receiving safe care and that the visiting carer has the right knowledge of the customers' needs. I also make sure the carers are promoting independence during the time in our customers' homes. It's also my responsibility to make sure my care staff have a safe working environment and to follow regular check-ups of my customers and carers to ensure their wellbeing.
I joined the care industry because I have always liked helping people and making a difference.
I think the service we provide is amazing, I love the fact that my team and myself work together to ensure people can stay in their homes for as long as possible. I think it gives family members peace of mind as well, knowing that we have very well-trained and trusted carers and staff to look after their relatives. Whether it be to give them a break or because they live too far away, we are always sure to keep them informed.
I'm a single mum to a beautiful little girl and I like to spend time with her; we are always going out and some of our favourite things are the zoo and the beach. I used to do dance, cheerleading and gymnastics and it's still something that I'm passionate about. I eventually taught dance and I've performed many times over my career as a dancer in a wide variety of places, such as the Lord Mayor's show, Disneyland, X-factor and as an extra in a few productions.
I spend most of my time away from work with my daughter and family, but I do occasionally go out with my friends. I am a hard-worker and I always put others before myself and I think people see that.
Christien Ingrosso
Head of Operations
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region.
As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers.
I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me!
I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Harlow branch is fully regulated and accredited by the CQC
