Live-in care and visiting home care in Harlow
Originally built after the Second World War to accommodate overcrowded Londoners, Harlow is now a cultural hub nestled just outside the capital.
Home to a collection of sculptures, scenic patchworks of rich farmland and a sanctuary for 90 horses, ponies and donkeys, Harlow is also home to one of the UK’s leading homecare providers – Helping Hands.
Covering areas such as Epping Green, Nazeing, Roydon, Hunsdon, Widford, Perry Green, Sawbridgeworth, Hastingwood, Thornwood, Epping, Bishop’s Stortford and the surrounding areas, Dale and our Harlow team are here to support you with bespoke, personalised homecare to suit you and your needs.
Meet Dale Smith, our Harlow Branch Manager
“Hi, I’m Dale. I am the Branch Manager for Harlow, where I am responsible for the smooth operation of day-to-day business as well mentoring new carers, meeting with potential customers to establish their support needs and supporting the care coordinator to ensure that our existing customers are receiving an exceptional level of care."
“I have lived in Harlow since the age of three and I have worked in Harlow for most of my career, so I know the area very well. I love that I have the opportunity to provide a high-quality level of care to those who want to remain independent in their own homes, where they have all their memories they have made.”
Home care visits to suit you
Here at Helping Hands, we’re committed to providing an exceptional level of compassionate and personalised support packages to families across the UK, ensuring that they remain in control of their care.
Whether you need 30-minute drop-in visits or more regular calls to help you throughout the day, our Harlow team are equipped to support you with anything you need. You may require friendly reminders to take your medication, or perhaps you need more intensive support in getting out to do your weekly shop; nonetheless, Dale and his team are here for you.
We understand that regardless of your condition, everybody has their own unique support needs, which is why our team work with you to build a support plan that is tailored to you. Each of our carers complete award-winning training, ensuring that they have the knowledge and expertise to provide you with the best level of care.
Equipped in supporting individuals with a variety of conditions from dementia, Parkinson’s and multiple sclerosis to acquired neurological injuries, Dale and his team are here to ensure that you are able to remain safe and independent at home.
The carers were well-trained, professional, friendly, and kind. We are all so pleased Helping Hands was there for us and would recommend them to others.
Sandra, a visiting care customer
Live-in care to support you in Harlow
We understand that arranging support for you or your loved one can be an unsettling time, but the Harlow team are here to support you every step of the way. The benefit of live-in care is that you will receive a dedicated carer to provide you with round-the-clock care in the familiarity of your own home, so you can stay comfortable and secure with the reassurance that you have constant support available to you.
We believe that everybody has the right to feel safe and independent in their own home, which is why our Harlow team will work with you to find a live-in carer that you are happy and comfortable with. Here at Helping Hands, we provide so much more than care; you receive companionship.
With live-in care, you can continue to live each day on your terms. With no restrictions on visiting times, meal plans or getting in or out of bed, our priority is to ensure that you are living the life that you want while still receiving the support you need, when you need it. So whether you need a helping hand with washing, meal preparation or even someone to enjoy a walk around Gibbert Garden with, your live-in carer will be there for you.
Read more on what is live in care here.
Domiciliary care in Harlow
Traditionally known as care at home, domiciliary care enables you to maintain all your home comforts while still receiving the extra support you need. With assistance for everyday tasks including housework, meal preparation and medication administration, our carers can support you with regular home visits as little or as often as you like.
We know how important it is for anybody in need of a little extra support to maintain their independence as much as possible, which is why our carers will encourage you to live the life you love, with a little helping hand whenever you need it.
I feel so supported by all of the team. Excellent training was provided – it was so informative and to the point. All in all, a great place to work.
Darby, a carer in Harlow
Specialised dementia care for you or your loved ones
We’re proud to be one of the UK’s leading dementia care specialists. With 30 years’ experience under our belt, we understand the anxieties and uncertainties that can follow a dementia diagnosis, and that familiarity is key in keeping you or your loved one at ease. So, Dale and his team will ensure that if you or your loved one needs a friendly face to help them throughout each day, we’ll adhere to what you need to keep you happy and comfortable.
Each of our expert carers receive award-winning training, enabling them to deal with the many different types of dementia that are affecting 850,000 people in the UK. From memory loss, confusion and challenging behaviour to helping you and your family understand the symptoms of dementia, our specialised team will provide the support and guidance that you need in order to continue to enjoy quality time together.
Elderly care to support your independence
As we get older, we can find it more difficult to complete our usual day-to-day tasks and our minds aren’t always as quick as they once were. For some, it may be that you need some extra support in getting in and out of bed, or perhaps you’d like someone to enjoy the town’s collection of sculptures with. Regardless of your requirements, Dale and his team will give you the support that you need.
Respite care for your short-term needs
Whether you’re recovering from an illness or injury or you’re preparing to be discharged from hospital and you’ve lost some of your confidence, our Harlow team offer bespoke respite care packages to ensure that you have the support that you need, for as long as you need it.
With as little as 24-hours’ notice, we can replicate the care that you may already receive with a seamless transition between carers, ensuring minimal disruption to your usual routine.
Dale and his team can also provide respite care packages for those wishing to attend events, days out or even holidays, but are needing just a little more support than usual. If you’d like to take a trip into the capital to see a West End show or spend a weekend down on the coast, our respite care packages ensure that you can continue to enjoy your life to the fullest with the reassurance that you are in safe hands.
Award-winning training for our Harlow carers
As a family-run business, we understand how important it is that you receive the perfect level of care. Each of our carers complete award-winning training and are, most importantly, kind and compassionate by nature; so you can be sure that you will only receive the best level of care.
With their initial training covering areas such as manual handling, health & safety, safeguarding, equality & diversity, medication support and more, our carers also benefit from completing regular refresher training to ensure that their knowledge and expertise are always up-to-date and of the highest quality.
Each of our carers are all directly employed by Helping Hands, so we complete all the paperwork and necessary background checks for you. We are also the only homecare provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
Areas across Harlow that we cover:
Find out more about care in Harlow
If you’d like to find out more about the support options that our Harlow team can provide for you, please get in touch with us. We’re available to take your call seven days a week.
If you’d like to meet face-to-face, please feel free to pop in and see us or we can meet you for a coffee to discuss your needs in more detail; whether it is at your favourite spot in Jean McAlpine Park or in your front room.