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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


For more than more than 30 years, Helping Hands have been supporting our customers to remain as independent as possible in the home they love most. Because we’ve gained so much experience over the years, we really are the home care experts and we’re fully regulated by the CQC and CIW so you can be confident in our exemplary service. Your routines and preferences will always be respected, thanks to your personalised support plan, so talk to us today about our compassionate home care.

We can support you in and around Sawbridgeworth, Spellbrook, Allen’s Green, Hatfield Heath, Shearing, High Wych, Lower Sheering and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01279966104 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Sawbridgeworth

Heritage and history go deep in Sawbridgeworth with much of the town centre being a conservation area and buildings dating from the Tudor, Stuart and Georgian periods. If you were to go deep below the town, you’d find the London Clay stratum, a thick layer of Boulder clay laid down during the ice ages.

Helping Hands can identify with building on solid foundations as that’s we’ve been doing for the last 30 years. Thanks to our visiting and live-in services we’ve supported thousands of customers to remain in the home they love and with visits starting from just 30 minutes we’ll be able to support you to remain in the home you love.

Meet the team

Christien Ingrosso

Meet Christien Ingrosso, our Area Care Manager, Sawbridgeworth

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers. I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me! I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Visiting care in Sawbridgeworth

Visiting care from Helping Hands can enable you to remain in the home you love while receiving the care you need. Our carers can come to you at home as often or infrequently as you require, from just 30 minutes a week, and regardless of your condition, we can offer outstanding, person-centred care across the whole of England and Wales. If you’d appreciate support with medication, meal preparation, personal care, housework and so much more, talk to us today.

Live-in care in Sawbridgeworth

If you’re presuming you’ll have to go into a care home for around the clock care think again; our live-in care service is a cost-effective alternative to residential care and it also means you won’t have to leave the home you love. Your carer will be there all day and night which is reassuring not just for you, but also for your loved ones too, and never being alone at home will ensure you live your best quality of life possible, all with the help of your compassionate live-in carer.

Better than a care agency in Sawbridgeworth

We’re better than an agency because we look after our carers by employing them directly and offering a number of other benefits, as without our amazing carers we’d have no-one to care for our customers. Another benefit to our customers is that our pricing structure is always clear and concise so that you will know exactly what’s coming when your bill arrives, leading to no unpleasant surprises or hidden fees.

Tailored domiciliary care

Domiciliary care simply means care you receive at home, and that’s what we at Helping Hands are experts in. Our amazing carers come to your home on either a visiting or live-in basis to carry out your care from a personalised support plan that you control. This means you’re always at the centre of your care journey, whether we’re coming to you once a week or living in your home with you.

Dementia care in your own home

If you’d like to learn more about dementia care and what we can offer, then let us advise you on the options care at home can offer you. Remaining in your own home for care can be highly beneficial when living with dementia, as the familiarity of your surroundings, along with precious people and objects around you can help to reduce confusion and anxiety, and talking about care in advance of when you may need it also means that you get to voice your preferences about what form your care should take.

Emergency respite care

If your carer needs to take a scheduled break, or perhaps your family is going on holiday, respite care at home can be a very popular alternative to moving into residential care, even temporarily. Whenever your regular carer isn’t available, you may worry that you’ll have to leave your home, but with Helping Hands that’s not the case. We’ll offer short-term support even in an emergency, when we’ll have a carer in your home with in 24 hours, if required.

Elderly care in Sawbridgeworth

If you’ve become a little frailer recently, it can mean that daily tasks take longer than they used to or are impossible to complete. Don’t struggle at home with vacuuming, preparing meals, taking a shower safely/personal care, laundry, housework or anything else, let us provide you with the extra support you need to live your best life possible in the home you love. There’s no need to think about moving into residential care when you could have elderly care and stay in your home instead.

Fully trained carers in Sawbridgeworth

Our carers work tirelessly to keep our customers as independent as possible within their own homes, which is why we think they’re the best in the industry. They frequently go above and beyond, using their thorough training to ensure that everything possible is done to support our customers with every aspect of their daily routines. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you and your loved ones can have the highest confidence in our abilities to deliver excellent standards of person-centred care.

Find out more about care at home in Sawbridgeworth

Find out more about care at home in Sawbridgeworth, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01279966104 Talk to us on live chat Request a call back

Our credentials

Our Sawbridgeworth branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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