Whether you need support at very short notice, or you’ve been planning for your regular carer to take a scheduled break, respite care from Helping Hands in Chippenham and the surrounding area can be just what you need to ensure a continuity of care from the regular to the temporary, and back again. Because our care services are fully managed by our outstanding branch teams and local managers across England and Wales, your care needs will be compassionately handled from the very first moment you call. Even if you don’t normally have care at home and you’d like some extra support to get you back on your feet after a hospital discharge, illness or injury, we will be able to support you fully at home for as long as you need us.
Respite care is a short-term package of care that is usually required when a person has temporarily been incapacitated by illness, surgery or injury and they need an extra level of care just to get them back to full health. It can also be necessary when your regular scheduled carer needs to take a well-earned break and you need another carer to come in and cover their duties until they return.
Respite care can be useful for a number of reasons, especially when your regular carer is away and your family cannot add the pressure of caring for you full-time to their already busy lives. It could also be that your carer hasn’t been able to give notice of their intention to leave, such as if they’ve been taken ill, and you’re suddenly left without care. This is where Helping Hands can save the day better than most other private care companies, as due to our vast amount of directly employed carers and 150-strong network of branches, we will usually be able to get emergency care into your home the very same day you call us.
We tailor our bespoke packages of care to your particular needs, meaning that whatever condition, illness or circumstance you’re living with we will have already experienced caring for someone living with it. Our care packages can be delivered on either a visiting or live in care basis, meaning you can have someone come in from as little as 30 minutes per week, several times throughout the day or night, or live with you around the clock. Your care will be accompanied by a personalised, detailed support plan that will ensure your carer knows every aspect of your daily routine and how you like it carried out, so whether it’s personal care, medication, enjoying the community or planning a meal, our carers will do all of this and so much more to ensure you live your life to the fullest.
Our Chippenham carers are amazing at what they do and that’s not just us blowing our own trumpet – we hear from our customers and their loved ones every single day about what a difference their carer has made to their life. Our mission is always to keep our customers safe and cared for in their own homes and we’ve strived to ensure that has never changed in our 30-plus year history. We employ only a small percentage of the people who apply to join us, focussing on quality rather than quantity and knowing that we’d rather wait for the right person to apply to us than take someone on who wasn’t.
If our applicants don’t demonstrate that they high levels of kindness and empathy then we’re not interested; only the most compassionate people get to become Helping Hands carers. Added to that are our thorough training and the fact that we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so it’s really no surprise that we’re considered one of the UK’s foremost home care experts.
Call our friendly customer care team today to discover just how we could be providing respite care for you or a loved ones in the Chippenham area. Alternatively, feel free to contact us seven days a week via our website and we’ll be happy to call you back.