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Home care in Chippenham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0124 948 9120

Lines open until 5:30 PM

Existing customer
0124 947 7676

Lines open until 7:00 PM

New customer
0124 948 9120

Lines open until 5:30 PM

Existing customer
0124 947 7676

Visiting care and home care in Chippenham

Based in the heart of the Chippenham, our carers support families across the local community, including in Chippenham, Heddington, Melksham, Lanhill, Biddestone, Atworth, Bowerhill, Calstone, East Tytherton, Roundway, Poulshot, Bronham and the surrounding areas. Home care visits start from just half an hour a week through to several visits every day, at a time to meet your needs.

Guided by a team of experts, our private carers will support you or your loved one in a way that promotes independence and comfort. From making sure you have a warm meal and a tidy house, through to carrying out personal care and helping you to get around your home safely, our person-centred approach puts your needs first every time.

And if you need regular ongoing support, live-in care is also available across the whole of Wiltshire.

Quality care at home

From short term support to longer term visits and live-in care, our Chippenham team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Chippenham care team
Kerrie Bishop
Kerrie Bishop

Branch Care Manager

Hello, I'm Kerrie. As the care manager for Calne I oversee all aspects of the branch, from the day-to-day running of the business to the...

Deborah Farrington
Deborah Farrington

Area Care Manager

Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Chippenham branch is fully regulated and accredited by the CQC

Find out more
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FAQs

Morning, noon, or overnight , our team of Chippenham carers will visit you at a time that fits around your needs and activities. With nearly 30 years’ experience in delivering quality home care, we can support you or your loved one with:

  • Personal care – making you feel comfortable and helping you use the bathroom or with getting dressed
  • Housekeeping services – taking care of the hoovering and polishing and helping to keep your home clean and tidy – just the way you want it
  • Companionship – helping you get out and about in the community or arranging outings with friends and family
  • Mobility support – putting your safety and independence first while helping with Zimmer-frames or getting up and down the stairs
  • Complex care support – managing your catheter, changing stoma bags, and monitoring your ventilator or PEG-feeding tube

Over time, you might find you need more ongoing care and support. With your own dedicated carer, permanently living in your home alongside you, the right support is on hand when you need it.

All of our carers are selected based on their personalities and any shared interests you have with them, as well as their experience. This ensures you have someone you feel comfortable with and who will give you the care you require.

Available 24/7, our live-in care service helps you with the day-to-day tasks you might be struggling with. Your carer will also carry out other duties such as carrying out hoisted transfers, taking you to medical appointments, or preparing your meals. They can even help you take care of your pet if you have one.

Welcoming someone into your home is a significant step and we fully appreciate how hard it can be to build trust in the early stages. Your local manager will be on hand to oversee everything and to implement any changes that come up, giving you peace of mind and the reassurance that someone will be there to help at all times. If you need them, they’ll only ever be a phone call or an email away.

Whether you need someone to accompany you to regular medical appointments, support with keeping the house clean and tidy or assistance getting in and out of bed twice daily, the Chippenham team can support you little or often with whatever you need to keep you safe and independent in your own home.

The beauty of domiciliary care is that you can pick and chose when and how you receive care, so if your needs chance or you develop a health conditions that leaves you needing extra support, we can swiftly put extra measures in place to combat this.

Being diagnosed with a complex condition or coming to terms with a brain or spinal injury presents various challenges. But you don’t need to leave your home to get the right care. Our carers work alongside our team of clinical nurse specialists to advance their skills, with many of them taking additional training on various areas of complex care.

We also have a team of dementia specialists on hand to advise on how to support someone with the condition at home, the place that is most familiar and comfortable to them. Moving into a residential home can be a distressing experience at the best of times. With a fully-trained carer supporting your loved one, you can be reassured that they’ll have the right care whenever they need it.

We’re a CQC-regulated provider of home care, which means that we only put forward the best carers who will deliver the highest standard of care for your family member or friend.

As we get older, some of the things we sued to be able to do with ease may start to become a bit more difficult, such as doing the laundry, preparing meals or sweeping the floors. That’s where elderly care comes in. With experienced carers that are friendly and empathetic, we can support you in the way that you prefer without intruding on your existing routines. That way, you can live freely in your own home without the need of going into residential care.

We’re also there for you following the loss of a loved one or partner. Companionship can often make a real difference to someone’s life and prevent them from feeling lonely or anxious about the future. Even if you just have someone to pop in every other day for a cup of tea or go for an afternoon stroll along the River Avon with, the Chippenham team are more than happy to help.

Situations can change suddenly. And it can be incredibly distressing trying to arrange care in difficult situations such as after a fall or a family emergency. We can arrange for care to start quickly, sometimes within a matter of hours.

Because all of our carers are directly employed by us, we can also provide cover for when your current carer is ill or has to attend to their own emergency. As a result, your loved one will always have the support they need, allowing you to handle the situation reassured that they are well-looked after.

Each of our carers in Chippenham goes through a thorough training programme at our Centre of Excellence, regardless of their previous care experience.

Covering topics such as personal care and how to assist someone with showering and other daily tasks, all training is carried out by an expert team. We also carry out rigorous background checks before accepting a carer – each one is chosen for their compassionate attitude and dedication.

Branch information
Address

Helping Hands Calne, Unit 5 St Marys Court, Calne, SN11 0QZ

Show in maps Chippenham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed