Live-in care and visiting home care in Chippenham
Based in the heart of the Chippenham, our carers support families across the local community, including in Chippenham, Heddington, Melksham, Lanhill, Biddestone, Atworth, Bowerhill, Calstone, East Tytherton, Roundway, Poulshot, Bronham and the surrounding areas. Home care visits start from just half an hour a week through to several visits every day, at a time to meet your needs.
Guided by a team of experts, our carers will support you or your loved one in a way that promotes independence and comfort. From making sure you have a warm meal and a tidy house, through to carrying out personal care and helping you to get around your home safely, our person-centred approach puts your needs first every time.
And if you need regular ongoing support, live-in care support is also available across the whole of Wiltshire.
Meet Jake, our Branch Manager
"Hello, I’m Jake the Helping Hands Branch Manager in Chippenham. I’m based locally, going out to meet visiting home care customers, dealing with feedback, managing our carers and, of course, providing support for our local carers with supervisions, appraisals, and ensuring compliancy."
Home care visits in Chippenham
Morning, noon, or overnight , our team of Chippenham carers will visit you at a time that fits around your needs and activities. With nearly 30 years’ experience in delivering quality care in the home, we can support you or your loved one with:
- Personal care – making you feel comfortable and helping you use the bathroom or with getting dressed
- Housekeeping services – taking care of the hoovering and polishing and helping to keep your home clean and tidy – just the way you want it
- Companionship – helping you get out and about in the community or arranging outings with friends and family
- Mobility support – putting your safety and independence first while helping with Zimmer-frames or getting up and down the stairs
- Complex care support – managing your catheter, changing stoma bags, and monitoring your ventilator or PEG-feeding tube
What a great impact Helping Hands has had for my mother. She is really pleased with the helpers who are ensuring that she is ready for the day. Knowing she has someone there has been a godsend.
Clare, a Helping Hands customer
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Speak to our team for more details.
Live-in care for ongoing care needs
Over time, you might find you need more ongoing care and support. With your own dedicated carer, permanently living in your home alongside you, the right support is on hand when you need it.
All of our carers are selected based on their personalities and any shared interests you have with them, as well as their experience. This ensures you have someone you feel comfortable with and who will give you the care you require.
Available 24/7, our live-in care service helps you with the day-to-day tasks you might be struggling with. Your carer will also carry out other duties such as carrying out hoisted transfers, taking you to medical appointments, or preparing your meals. They can even help you take care of your pet if you have one.
Welcoming someone into your home is a significant step and we fully appreciate how hard it can be to build trust in the early stages. Your local manager will be on hand to oversee everything and to implement any changes that come up, giving you peace of mind and the reassurance that someone will be there to help at all times. If you need them, they’ll only ever be a phone call or an email away.
Nurse-led clinical support and dementia care
Being diagnosed with a complex condition or coming to terms with a brain or spinal injury presents various challenges. But you don’t need to leave your home to get the right care. Our carers work alongside our team of clinical nurse specialists to advance their skills, with many of them taking additional training on various areas of complex care.
We also have a team of dementia specialists on hand to advise on how to support someone with the condition at home, the place that is most familiar and comfortable to them. Moving into a residential home can be a distressing experience at the best of times. With a fully-trained carer supporting your loved one, you can be reassured that they’ll have the right care whenever they need it.
We’re a CQC-regulated provider of home care, which means that we only put forward the best carers who will deliver the highest standard of care for your family member or friend.
Emergency care and respite care
Situations can change suddenly. And it can be incredibly distressing trying to arrange care in difficult situations such as after a fall or a family emergency. We can arrange for care to start quickly, sometimes within a matter of hours.
Because all of our carers are directly employed by us, we can also provide cover for when your current carer is ill or has to attend to their own emergency. As a result, your loved one will always have the support they need, allowing you to handle the situation reassured that they are well-looked after.
Carer training in Chippenham
Each of our carers in Chippenham goes through a thorough training programme at our Centre of Excellence, regardless of their previous care experience.
Covering topics such as personal care and how to assist someone with showering and other daily tasks, all training is carried out by an expert team. We also carry out rigorous background checks before accepting a carer – each one is chosen for their compassionate attitude and dedication.
I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.
Sarah, a visiting carer
Learn more about Chippenham home care
We fully understand that you’ll have your own questions about care. But we’re here to guide you through every step of the process. Whether you just want to learn more about what is involved with home care or want to book an assessment with our local team, our care specialists will help you understand the care journey.Request a callback Email us
Areas across Chippenham that we cover:
Visit our branch, open Mon-Fri
You can visit our team in Chippenham on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Jake and his team, please get in touch with us on 01249 489 120. We’re here to take your call seven days a week: