Visiting and live-in care across Swindon
Putting Swindon firmly on the map is its rich railway history, where the Great Western Railway was first created. Full of unique buildings and homes built purposely for the original railway workers, Swindon has plenty of beautiful places to visit and marvel at, not to mention its diverse entertainment, leisure and shopping scene. Above all, it’s home to a team of dedicated, professional carers from the industry-renowned Helping Hands.
Creating tailored care plans with the know-how of her experienced team, Victoria’s branch covers care in Cricklade, Malmesbury, Marlborough, Swindon and the surrounding areas.
Meet Victoria, our Branch Manager
Victoria has extensive experience in the care sector, having worked in the industry for over 10 years and holding the role of a Registered Manager for another care company. She is also working towards gaining an NVQ Level 5 in Health & Social Care.
When asked why she chose Helping Hands, Victoria said: “After meeting with members of my local team, I got such a great feel for the company and the people I would be working with it. It just felt like the right thing to do.”
She went on to say: “The values that Helping Hands portray are in line with my own, and the person-centred manner is fantastic – I love it!”
Regular home care visits in Swindon
With 30 years’ experience under our belt, we are committed to ensuring that anyone in need of support is able to stay in their own home without affecting their wellbeing or independence.
We understand how important it is to be in control of your care and decide when and how you receive support, which is why Victoria and her team will work with you to find the best solution and level of care that you need. Whether you’re living with a dementia diagnosis and need regular calls throughout the day or if you require a little companionship once a week, the Swindon team will be there to support you as and when you need it.
It’s not just the practicalities that we’ll take care of; having the same familiar face to pop in and see you everyday can make a real difference to your emotional wellbeing. With visiting care from a Helping Hands carer, you’ll not only gain extra support for day-to-day activities – you’ll gain a friend too.
Live-in care that caters for all of your needs
There isn’t a one-size-fits-all for care needs or conditions, and we’ll make sure that we work with you to put a care package in place that fits completely around you, whilst maintaining your dignity and preferences. So, if you’re recovering from a stroke and need support to get in and out of bed or require someone to accompany you to medical appointments throughout the week, we’ll be right there with you.
With support from our team of experienced clinical nurses, we’re also able to cater for complex care needs such as tracheostomies, stomas, catheters and PEG feeding, enabling even more people to stay in the place they know and love: their home.
We are extremely happy with the service they provide. The team have gone out of their way in supporting my family and I would highly recommend helping hands to anyone in need of care. My partner who has suffered a brain injury is very comfortable with every staff member he has been introduced to and we are very thankful for the service and support they continue to provide.
Colleen from Swindon, shared on Trustpilot
Quality domiciliary care at home
Many are now choosing domiciliary care for themselves or their loved ones because it gives you back the control and choice over your care. If you need an extra pair of hands to help around the house and with preparing meals, but not necessarily with your personal care – then domiciliary care could be the perfect option for you.
Victoria and her team will get to know you and find the most appropriate schedule for you. Even if your care needs change, her team will adapt to this and be flexible to what you need and when you need it.
Dementia care from our specialists
As one of the industry’s leading dementia home care providers, we understand how unsettling and worrying it can be following a dementia diagnosis. Victoria and her team will be with you every step of the way to talk through any uncertainties and questions you may have about your symptoms and care options.
They’ll even help you to work through your diagnosis with tools such as a Life Story Book, which can act as a wonderful reflection of your life and help you remember your fondest memories, likes and dislikes without becoming distressed. And with our Dementia Care Experts on hand, we can help with more complex needs or queries you or your family may have about dementia.
Elderly care to support your independence
With elderly care from Helping Hands, you are choosing a service that puts you at the very centre and allows for your wants and needs to be catered for, no matter what they are. And whether you’re living alone or with your partner, we’ll keep in mind your wishes and how much you want to be involved in your own care. So, if you need support to get washed and dressed but like to brush your hair and wash your face by yourself, we’ll step back and let you lead the way.
Victoria’s team can also help with gardening, cleaning, laundry, shopping and even taking you out to Swindon town centre for a spot of lunch or shopping. Equally, if you prefer to sit in your garden or listen to the radio whilst reading the newspaper, we’ll make sure your plants are watered and that we collect the daily newspaper for you.
Respite care for when you need to take a break
Care needs can often arise at a moment’s notice, which can mean that you’re not prepared for any changes that you might have to make to your routine. But with respite care from the Swindon branch, you won’t have to make any changes or worry that you won’t have any support. In as little as 24 hours, we can arrange for a carer to stay with you and step in when you need us the most.
Respite care can also be suitable if you decide to take a trip alone, with your carer or family, but don’t want to think about who is going to look after you and how you’re going to manage. One of our expert carers will accompany you on your holiday and take care of all of your requirements, so that you can all enjoy a much-needed break.
Friendly, dedicated carers from the Swindon branch
We’re extremely proud of all of our carers and the length they go to support others with their everyday lives or in times of need. Their willingness to go the extra mile is what sets them apart from others, and it’s this quality that we look for when recruiting for our care teams.
Each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and go through a comprehensive, award-winning training programme that covers manual handling, first aid, dementia, medication and safeguarding.
To ensure that we’re providing a safe, responsive and effective service, we are constantly monitored by the Care Quality Commission (CQC), who ensure that our practices are up-to-date across all of our branches and services. We are also one of the founding members of the United Kingdom Home Care Association (UKHCA), who represent various care organisations that are committed to providing the highest standards of care across the UK.
I love working for them, a friendly and nice bunch of people to work with and a very rewarding job.
Jenny, a carer in Swindon
Areas across Swindon that we cover:
|Highworth||Royal Wootton Bassett||Malmesbury|
|Latton||Down Ampney||Ashton Keynes|
|Somerford Keynes||Poole Keynes||Lyneham|
|Coleshill||Stanton St Quinton||Lechlade|
|Lechlade on thames||Kempsford||Bibury|
Find out more about care in Swindon
For more information on how we can help you at home, you can call our friendly advisors, who are available seven days a week.
Alternatively, you can pop into the Swindon branch on Commercial Road and meet with Victoria and the team. They are there Monday to Friday from 8:30am until 5:30m and can go through all of the different options with you. If you struggle to get out and about, they can even come to you and discuss your care requirements in your front room.