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Home care in Congleton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer

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Existing customer
01625 468113

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01625 468113

Visiting care and home care in Congleton

Congleton has a rich heritage dating back to neolithic times and was an important centre of textile production for many years, specialising in leather and lace, which continued until the 20th century. Despite declining industry, many historic mills still survive as industrial units or have been converted into residential premises.

Because we choose our locations carefully when we open a new branch, we always look at how we can complement the existing local infrastructure. Our visiting care and live-in care services offer superb support with every aspect of your care at home, whether you need us for occasional companionship or full-time live-in care.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Congleton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Congleton care team
Jay Hardy
Jay Hardy

Branch Care Manager

As Registered Manager, I ensure we deliver high-quality, person-centred care and meet individuals' needs. Passionate about caring for others, I've always aimed to channel my...

More about Jay Hardy
Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

More about Sue Edge
CQC Logo
Fully regulated by the CQC

Our Congleton branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home Care in Congleton

By choosing Helping Hands for your home care in Congleton, you will get the support you require for your physical and emotional needs. Our incredible carers will be with you from just 30 minutes per week, whether you prefer some companionship, or you need us more because you have complex care needs.

We offer an all-round holistic style of care that could support you at university, with your work, or because you have age-related frailties. We also support our clients living with various conditions, such as dementia or Parkinson’s.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Care Agency in the Congleton area

Helping Hands has never been a care agency – we also don’t offer franchises and are proud to own all our branches. This means we can offer a dedicated, consistent service that goes above what agencies traditionally offer, as they often charge fees for finding you a carer or on a ‘per-visit’ basis, meaning you can’t be sure if they will fulfil their commitments.

At Helping Hands, we invoice you for a set period, making it easier for you or your loved ones to keep on top of your care costs.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Live-in Care in Congleton

Having a carer living in your home with you is highly beneficial if you require around-the-clock care. This could be due to a complex condition, age-related frailties, or because you would like constant companionship.

Your carer will be available to support you with every aspect of your daily needs but will never make you feel that your home is no longer your own. Our carers are discreet and know when to keep you company while recognising that you will sometimes prefer privacy, however you will still have an exceptional standard of care and support whenever you want it.

An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.
Private Care in the Congleton area

By choosing Helping Hands for your private care in Congleton, you’ll discover the standards that we set ourselves are always the highest they can possibly be. We understand how important it is that you remain in control of your own care, and our carers will always ensure that you are at the centre of everything they do.

You’ll have a personalised support plan designed just for you which will always be in your home, meaning that your carers will always understand and respect how you like your routine to be followed.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Fully-trained carers in Congleton

Our carers are among the best in the industry, but we can only make such a bold statement because we are very selective about who joins us. We look for personal qualities over professional experience, considering someone who’s compassionate, empathetic, patient, and kind to be a great fit for our clients and us.

Of course we value previous experience, but we will always make sure our new carers have a solid foundation at one of our assessment centre courses to ensure that they are always doing things the Helping Hands way. We also carefully check their backgrounds through references and the DBS to make sure only people who should be entering your home are doing so.

In addition, because our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident that we’re offering the standards of care we promise.

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Branch information
Address

Ground Floor, 21-23 Gately Road, Congleton, SK8 1LY

Show in maps Congleton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed