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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


With over 30 years of experience supporting our customers to remain comfortably in their own homes, Helping Hands really are the home care experts. We can help you with every aspect of your day-to-day needs and our cares can visit from only 30 minutes, so you know we’ll design a package of care that works for you. We’re fully regulated by the CQC and CIW so you know you’ll be getting the very best care possible. Talk to us today about how we could be supporting you or your loved ones with your care at home.

Supporting you in and around Bow Green, Broadheath, Hale, Bowdon and Timperley.

This branch covers where you need care:

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To learn more about how we can help call

01616 387 532 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Altrincham

Whilst Neolithic arrowheads have been found in Altrincham, showing evidence of prehistoric human activity, in records it can be traced back to 1290 when it was established as a market town, and there is still a market in the town today.

Helping Hands can’t claim a history quite that far reaching but we have been in business since 1989, since when we’ve looked after thousands of people in their own homes, cementing our status as home care experts. Offering a visiting service from just 30 minutes a week, or live-in care for around the clock support, we can be trusted to look after you or your loved ones to the highest standards.

Meet the team

Heather Lloyd

Meet Heather Lloyd, our Branch Care Manager, Altrincham

My responsibilities and values are to ensure that we deliver person-centred care for all individuals, to ensure that everyone involved in our service feels valued, I have over 14 years of experience and have a wide range of experience within different sectors of Healthcare. My heart has always been within the care sector. I began working for Helping Hands after losing my father in 2020. I wanted to be a part of a company that stands out, has positive impacts on people's lives and enables people to live comfortably in their own homes. A company that is person-centred and truly value the customers. Helping Hands has a great structure and support network. The passion shines through from each and every staff member within the company and this shows in the high-quality care we provide to our customers. I am very passionate about my job and like to go the extra mile. When I am not working I love to spend time with my family, making memories with my husband and children.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Nathan Duran

Nathan Duran

Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Home care in Altrincham

Visiting care from Helping Hands can be as often or infrequent as you want it to be, with visits from just 30 minutes a week. Regardless of your condition, whether mild or complex, we can support you and ensure you get the care you need at all times. Since we began in 1989 we have worked hard to provide outstanding, person-centred care to our customers throughout the whole of England and Wales and with our fully managed care service we can offer support with your personal care, housework, laundry, mobility support , medication and so much more.

Live-in care in Altrincham

If you’re concerned at the prospect of going into a care home, having live-in care from Helping hands could be a cost-effective alternative instead. If you would appreciate having a carer with you all day and night meaning you’re never alone at home, it could be a reassurance for both you and your loved ones. Our carers have in-depth knowledge of your condition and will quickly get to know your preferences, thanks to your personalised support plan that will detail exactly how you like your care undertaken. Your carer and you will quickly become friends and you’ll wonder how you ever managed without their help with housework, laundry, personal care, medication and so much more.

Better than a care agency in Altrincham

Our fully regulated and managed care service is different to what you’d get from a care agency, and we like to think it’s better too. This is because you get a bespoke service without being charged for ‘introductions’ or matching with your carer, leading to a more transparent, professional service. The priorities of your care are always promoting your independence while safeguarding your wellbeing, and our fantastic, dedicated carers go above and beyond to ensure that happens.

Private care in Altrincham

When you choose care at home from Helping Hands you’re getting excellent standards of care from a company with more than 30 years of experience. We have never been a care agency – we’re a private home care company who prides ourselves on delivering ‘excellence every time’, thanks to our compassionate and empathetic carers who go above and beyond on a regular basis. The advantages of receiving care from a private care company are many; we directly employ our carers so that they and you don’t have to worry about the intricacies of self-employment or the legalities of who pays for what, plus we also ensure our costs are always transparent, meaning there are no unpleasant surprises when you receive your bill each month.

Home dementia care

When you’ve been diagnosed with dementia it can rock the foundations of your world and of your loved ones too, yet when thoughts inevitably turn to care, you shouldn’t be concerned about who can support you. With Helping Hands, you will get the best possible service from our trained and experienced carers, and while you probably won’t need dementia care right away, as your condition progresses, we’ll be waiting to support you. Remaining in the place you love most for your care can be beneficial, because the familiarity of the surroundings and memories can help to reduce confusion and anxiety.

Short term respite support

If your regular carer needs to take a break but you’re concerned about going into residential care for respite care then don’t; stay at home with Helping Hands! Our dedicated carers will come to you and ensure that your care is delivered professionally and just how you want it. Whether your family are going on holiday or you need support for a special occasion, talk to us today. If you need care in an emergency we can help too, with us being able to get care into your home within 24 hours.

Elderly care at home

As we get older, some of us become a little frailer meaning tasks can take longer than they used to. If you’re struggling with personal care, laundry and housework, or anything else that we could be supporting you with, talk to us today about elderly care. Perhaps you’d like to go for a walk in the neighbourhood but you’re nervous of whether you can manage; we can come with you and give you a helping hand.

Fully-trained carers in Altrincham

We are industry leading home care experts because since 1989 we have been caring for our customers in their own homes, promoting their dignity and independence at all times. We’re accredited by the Dementia Action Alliance and we’re founding members of the UK Home Care Association, as well as being fully regulated by the Care Quality Commission and Care Inspectorate Wales. This means you can have the highest confidence in our expert service to deliver care for you or your loved ones exactly as you require it. We fully train our carers when they join us so we believe they really are the most compassionate in the industry, why not find out more about us today?

Find out more about care at home in Altrincham

Call us today and we could be caring for you or your loved one tomorrow. Our customer care specialists are waiting to hear form you today and are available seven days a week for your convenience. Alternatively, contact us via our website and we’ll call you back.

Call us on 01616 387 532 Talk to us on live chat Request a call back

Our credentials

Our Altrincham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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