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CQC & CIW Regulated

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Industry leading carer training

Home care in Dalton

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

07443 839 897

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

07443 839 897

Visiting care and home care in Dalton

Because we’ve been providing the highest standards of care for so many years, we are well known across Lancashire. You and your loved ones can be confident that you’ll be fully supported with us, whether you prefer visiting or live-in care. All of our packages are designed around our customers and fully regulated by the Care Quality Commission.

Whether you’re keen to explore the local area, perhaps standing by Ashurst's Beacon atop Ashurst Hill, or you’d just like to sit and have a chat in a local café, we’ll oblige. We’ll help you to remain as independent as possible in the home you love, while making sure you get to make the most of every day.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Dalton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Dalton care team

Jaide Ward

Branch Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Dalton branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Dalton

When you choose Helping Hands for your care at home in Dalton, you choose the best. We’ve been delivering visiting and live-in care since 1989, so you know you’re in the very best hands with us. Our compassionate visiting carers will provide you with practical and emotional support in the comfort of your own home, via a schedule that suits you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 live in care support

Live-in care makes your support that bit more personalised, because your carer lives in your home with you. That means they’re there around the clock, which is peace of mind for your loved ones too, especially in the case of an emergency. Live-in care covers more than the practical tasks too, with time to sit and chat and help you avoid loneliness.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Dalton

We’ve never been a care agency at Helping Hands, but why is that relevant? It’s because care agencies are largely unregulated and don’t offer the same standards of support or the same high-quality carers that we do. We carefully select our carers and screen them thoroughly before they come into your home and keep them motivated every day.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Private care in Dalton

Our carers are at the heart of Helping Hands, and we treat them as well as they treat you. We ensure that they know how important they are and how much we value them, through team events, excellent pay, and paid holidays. We also offer a pension scheme, free Blue Light card, and qualifications if they’re keen to progress their career.

Other areas we cover

Bolton
St Helens
Leigh
Ormskirk
Walkden

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FAQs

Home care in Wigan is an ideal solution for anyone who wishes to maintain independence while receiving additional support in their own home. This might be because daily tasks are becoming more challenging, due to age, mobility changes, a long-term health condition, or recovery from illness or hospital treatment. Some people choose home care simply to enjoy peace of mind knowing there is a professional available if needed, while others require more structured support, including live-in care.

The cost of home care in Wigan depends on the type and level of care required. Factors include the number of hours of care, the complexity of tasks, and whether care is visiting or live-in. During a free care assessment, your Wigan Care Manager will provide a clear, personalised cost breakdown and answer any questions you may have. At Helping Hands, we pride ourselves on transparency when it comes to cost of care. There are no hidden fees, no surprise add-ons, and no unnecessary extras. Your care plan is designed to ensure that you receive exactly the support you need without paying for services you do not require. The Wigan care team will also review costs periodically if your care needs change, ensuring that your support continues to match your circumstances and remains cost-effective.

Yes. We know that care needs can and do change over time, so flexibility is central to how we operate. Our wonderful Wigan care team will adjust your support plan whenever required. For example, if you need additional assistance after a hospital discharge, we can increase the number of visits you receive temporarily until you’re back on your feet. Conversely, if you regain independence in certain tasks, visits can be scaled back without any disruption.

We aim to provide care as quickly as possible, often within 48 hours depending on availability. The Wigan team understand that care needs can arise suddenly, whether due to health changes, recovery needs, or family circumstances, and they will always be upfront about start dates and expected timelines. You will know exactly when your first visit can take place and who will be providing your care.

The process starts with a friendly conversation with the Wigan team to understand your needs and preferences. A free care assessment will then be arranged in your home with a local Care Manager. During this assessment, the Care Manager will discuss your routines, goals, and the type of support you want. Once the plan is agreed, the care team will introduce you to your assigned carers and confirm a start date. They will ensure that both you and your family are fully comfortable with the arrangements before any care begins.

Yes. All Helping Hands carers in Wigan are fully insured, bonded, and employed directly. Each carer undergoes rigorous background checks, initial and ongoing training, and regular supervision. This ensures you receive professional, safe, and reliable support from someone you can trust in your home.

If your regular carer is unavailable for any reason, the Wigan care team will provide a trained replacement who is fully briefed on your care plan. All carers receive consistent training and support, meaning any replacement will be familiar with your needs, preferences, and routines. This ensures continuity of care so that you experience minimal disruption.

Branch information

Address

Helping Hands Wigan, Thrive, Atlas House, Caxton Close, Wigan, WN3 6XU

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Dalton