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Your nearest branch: Worthing
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Lines open at 9:00 AM on Sunday

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Existing customer
01903 250447
Your nearest branch: Worthing
Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01903 250447

Visiting care and home care in East Grinstead

If you’re seeking a reliable, trustworthy home care option, then look no further than our wonderful team of carers in East Grinstead. Helping Hands have a foundation of kindness, compassion and empathy, and those values are prevalent in everything that we and our carers do. Our person-centred home care services are designed uniquely around each customer’s specific needs and preferences, ensuring you benefit from a package of care that neither gives you too much or too little. This way, you know you’re getting value for your money but won’t ever be left feeling isolated or unsupported.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in East Grinstead

Our carers provide a wide range of support across East Grinstead, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in East Grinstead
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in East Grinstead

    While we do not have a physical branch in East Grinstead, care in the area is coordinated by our Worthing branch, working with carers who support people across the local community.

    Shannara Wieland
    Shannara Wieland

    Branch Care Manager

    Shannara is the Branch Care Manager at Worthing.

    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting East Grinstead

    Care services supporting families in East Grinstead are delivered by our Worthing branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in East Grinstead

    When it comes to providing home care that really makes a difference and offers true value for money, a one-size-fits-all approach simply doesn’t work. Rather, you need a bespoke package of care that is designed around your specific needs and preferences, to ensure you’re never left feeling isolated or unsupported. From your very first meeting with your local care manager in East Grinstead, we’ll take the time to ensure we fully understand what you’re looking for from a live-in carer, and how they can best help you to continue living life on your own terms and in your own home. It might be that you’d prefer them to focus on assisting with some areas of home life more than others, or perhaps you’d like to be matched with someone of a particular gender or who shares your personality and outlook on life. Whatever you require and however you like things to be done, we’ll make sure every decision that’s taken regarding your care has you at the centre.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the care services our East Grinstead team offer is live-in care, where a friendly, expertly-trained Helping Hands carer will come to live with you in your home – either throughout the day or round the clock – and provide you with customer-led, person-centred support. Your live-in carer will be able to help out with just about anything you might need – whether that’s assisting with toileting, bathing and getting dressed, helping you get into and out of bed, cleaning and tidying the home, preparing delicious, nutritious meals, accompanying you out and about, and so much more. They’re there to be your personal helper and companion, and are an incredible source of support, comfort and peace of mind.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in East Grinstead

    With private care from Helping Hands, we’ll provide you with a personalised care plan that is fully designed to your specific requirements and wishes. Our East Grinstead care team will take the time to learn your personal preferences, hobbies and interests, and will match you with an expert carer who shares your personality. Every aspect of your care will be designed around you and your needs, ensuring you receive a holistic package of care that gives you a level of support, companionship and confidence that allows you to enjoy your normal routines and activities as much as possible.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in East Grinstead

    Our carers truly are at the heart of everything that our customers love about the support we provide in East Grinstead, and that’s because they’re truly wonderful people. Each and every Helping Hands carer has been selectively recruited for their compassionate, dedicated approach to their role, and has undergone rigorous background checks to ensure they’ll be a perfect fit for us and for you. Then, when they start with us, they receive our industry-leading carer training, which includes modules on dementia care, mobility assistance, medication, health and safety, and so much more.

    Supporting communities across East Grinstead

    Our carers provide home care in East Grinstead and nearby areas including these locations.

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    FAQs

    Home care in East Grinstead is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in East Grinstead depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in East Grinstead.

    Home care in East Grinstead can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in East Grinstead, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01903 334217
    Branch information
    Address

    Helping Hands Worthing, 5 Offington Lane, East Grinstead, BN14 9RY

    Show in maps East Grinstead Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed