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Your nearest branch: Harlow
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Lines open at 8:00 AM on Monday

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Existing customer
01279 905367
Your nearest branch: Harlow
Speak to our team today

Lines open at 8:00 AM on Monday

New customer

Lines are currently closed

Existing customer
01279 905367

Epping dementia support from Helping Hands

At Helping Hands, we’ve got over 30 years’ experience in helping our customers to enjoy their independence and maintain a better quality of life in the comfortable, familiar surroundings of their own home. The main focus of our dementia care is to help your or your loved one to enjoy the best possible quality of life whilst managing the symptoms of your condition. Our professional dementia care gives you the opportunity to remain in the home that you love and spend more time doing the things you enjoy with friends and family.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Epping

While we do not have a physical branch in Epping, care in the area is coordinated by our Harlow branch, working with carers who support people across the local community.

April Briggs
April Briggs

Branch Care Manager

My role at Helping Hands as a Branch Manager is to make sure my customers are receiving safe care and that the visiting carer has...

More about April Briggs
Angie Austin
Angie Austin

Area Care Manager

Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

More about Angie Austin
Paul Sewell
Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Epping?
Apply here
An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
Why dementia home care is a good option

We fully believe that home is the best place to receive specialist one-to-one care, especially for people living with a complex medical condition such as dementia. Being able to remain in a familiar environment, where you’re still able to enjoy the views, sights, smells and memories that you know so well, can be especially helpful for dementia patients who might be struggling with memory loss or aren’t adept at adapting to new surroundings. Opting for home care also means you’ll have more control over your care plan, and you’ll get dedicated one-to-one support from our experienced, expert dementia carers who will be able to support you in whatever way you need – from mobility support and helping with the laundry, to providing medication assistance and continence care.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Dementia care services tailored to you

With dementia care from Helping Hands, you’ll get a care plan that is fully tailored to your individual needs and preferences. We know that your condition and circumstances will be unique to you, which is why we’ll make sure we take the time to understand exactly where you are on your dementia journey and will design you a package of care that won’t leave you feeling isolated or unsupported. And, if your condition changes or develops, our care experts will be able to monitor your condition and recommend appropriate amendments to your care.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Qualified dementia carers in Epping

We’re very proud of our Epping care team – they truly are the heart and soul of our organisation, and they go above and beyond every day to make sure our customers receive the industry-leading care that they’ve come to expect from Helping Hands. All of our carers have been selectively recruited for their empathetic, kind personalities which we believe make them perfectly suited for a care role, and will undergo a number of background checks before starting with us.

Every carer also receives our award-winning training which equips them to provide a wide range of care services to our customers, as well as participating in regular refresher courses to keep their knowledge and skill set up to date. Plus, for your added peace of mind, all of our care services are fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can know we’re always totally committed to only the very highest standards of care.

Contact us for dementia support

If you’d like to find out more about our dementia care services in Epping and the surrounding area, please get in touch with our friendly customer support team today or contact us via our website to arrange a callback at a time that suits you.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Epping home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Epping with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our Epping carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Epping adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Epping costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

Helping Hands Harlow, 40 The High Street, Old Harlow, Epping, CM17 0DW

Show in maps Epping Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed