Website Reviews for Exeter

Helping hands are a excellent team to work for, Office staff help with all requests and situations to the best of their ability and support in all areas. I would recommend Helping Hands to anyone looking to wanting to become a carer

Exeter branch care. I have had visiting care for ĵust over 12 months now and find the management to be very obliging and helpful when i had a bit of an emergency by sending a couple of carers. The carers are always very nice and friendly and smart and see to my needs?.

I hadn't received care before but my MND had got worse so i needed help with washing myself and changing my clothes, i have domiciliary care for 4 mornings a week although it's the minimum amount of time i have it works out fine, i did have a toilet emergency on a day i don't have care so my son phoned Helping Hands who sent 2 carers out right away and sorted things, all the the carers are nice and friendly and see to my needs and do their jobs in a positive and professional manner, the branch office is always there to help when phoned, yes i would recommend Helping hands, i wouuld like to thank Klaudia and Teren for going the extra mile, i particularly would like Klaudia kowalska to receive the Kindness award, thanks JP.

The care is for my mum we had previous care and got took over by helping hands and was definitely a way better care all round it has given my dad and my family a better outlook on things as mum's now doin so much more than she used to do not stuck inside all the time she goes out on day trips which she really enjoys and gives us abit of a break which is nice and sometimes much needed if she can't go out she will do other things at home like get her nails painted or hair done stuff like that. If ever we have a problem or a question we only have to pick up the phone and they are more than happy to help and you don't feel awkward to ask anything very helpful and friendly if anyone was asking about care I would highly recommend helping hands 100% there a lovely bunch of people and mum and dad have came really close to some of them which is nice to see and they go above and beyond for my mum which is very much appreciated great carers and a really good management that helps run a great service and always there for us.

The lady that visited our parents home, was very efficient and empathetic, and passed on our details to her colleague, who then called us to help with our enquiries. The lady who called round was called Lottie, and we felt our parent would be in safe hands if we choose this company to manage care.