Getting older can be a very positive experience in many ways; we are often more assured in ourselves and more financially secure than we were in our younger years, however one less welcome aspect is that we can find carrying out certain tasks more difficult as we age. This can be because of an existing condition, age-related frailties that develop, or because of a fall or hospital stay.
It can be hard to accept help at home when you’ve always been independent, however we’ll explain your options carefully to you so that you can choose the type of support that’s best for your needs. Our visiting care services start from just 30 minutes per week, whether you need our help to get to appointments and activities, or you require care throughout the day or overnight.
We can also offer live in care for around the clock support, where your carer will reside in your home with you, meaning you get the reassurance of never being alone at home. Your loved ones will also be able to see that you are fully supported in every aspect of your daily routine, which is comforting for them, especially if they don’t live nearby.
Our carers are amazing at what they do – we can confidently state that because we go through many steps to ensure only the most suitable people join us at Helping Hands. We select people who demonstrate natural abilities of compassion and patience, mirroring our ethos for delivering only the highest quality care at all times.
We support our carers by developing their existing skills and giving them training opportunities throughout their career with us, meaning they can apply what they learn immediately to caring for their customers. And because our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you know we are committed to maintaining our consistently high standards.
By talking to our customer care team, you will discover all the information you need to make your decisions about support at home. They are available seven days a week to answer your questions and solve your queries so that you aren’t left wondering.
You can also chat to us via our live webform, or alternatively request a call back for a time convenient to you.