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01392 537195

Lines open at 8:00 AM on Monday

New customer

Lines are currently closed

Existing customer
01392 537195

Visiting care and home care in Exeter

An ancient city on the River Exe, the city of Exeter is bursting with a history that dates back to the Roman era. And above the vaulted, medieval underground passages that snake beneath the city, there is a dedicated team of Helping Hands carers that are committed to giving you the support you need to remain independent at home. Here at Helping Hands, we are fully regulated by the Care Quality Commission (CQC). We ensure that each of our carers receive full background checks - such as Disclosure Barring Service (DBS) screenings - prior to employment, which means that you and your loved ones can rest assured that you have a carer that has been carefully chosen by our managers and is fully committed to providing you with great care.

Our home care packages start from just 30-minute visits per week to regular visiting care each day and full-time live-in care. Get in touch with our team today to begin your care journey with a bespoke package tailored entirely to your requirements.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Exeter

Our carers provide a wide range of support across Exeter, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Exeter
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Exeter
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Karen Horne
    Karen Horne

    Branch Care Manager

    Karen is the Branch Care Manager at Exeter.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Exeter

    Our Exeter branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home Care Exeter

    Visiting care provides you and your loved ones with the care you need if you are finding difficulty in your everyday routines. With you and your wellbeing at the fore, we’ll work closely with you and your loved ones to ensure that you have the support that you need to live independently in the comfort of your own home.

    Whether you need visits that are little and often to support you with your household chores or more complex support for a neurological injury, the team will always work to your needs, letting you direct your care as you wish so that you are able to continue to enjoy time with your loved ones.

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    Bespoke Live in Care

    When care needs become more advanced, it’s important for you and your loved ones to have constant peace of mind that you are in safe hands. That’s why the team provide bespoke live-in care in Exeter packages that give you round-the-clock support and the assurance that you always have someone there to help you when you need them.

    What’s more, we’ll work with you to find a carer that shares many of your hobbies and interests, so if you enjoy learning about the Gothic architecture of Exeter Cathedral or heading to the seaside for a cup of tea and an ice cream, we’ll be right there by your side.

    Read more on what is live in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is Better than a Care Agency in Exeter

    We’re better than a care agency because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Expert Dementia Care in Exeter

    The time following a dementia diagnosis can be extremely upsetting for you and your loved ones. And with over 100 different variants of the condition, understanding each of the symptoms whilst you’re going through the initial stages of dementia can be unsettling for all involved. With specialised dementia care from the team, we’ll work with you to provide a care plan that gives you the information, guidance and support you need to help you and your loved ones come to terms with the diagnosis - and help you to live well with it.

    We are proud to be the leading dementia care specialist in the UK; and with expert dementia training for each of our carers, we are fully equipped to support you and your family through every step of your dementia journey. Whether you need someone to pop in with a friendly reminder to take your medication or more intensive support for the latter stages of the condition, our Exeter team are here for you.

    Supporting communities across Exeter

    Our carers provide home care in Exeter and nearby areas including these locations.

    Local updates
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    10 Things to Do with an Elderly Parent in Exeter

    Spending time with an elderly parent is often about slowing down and enjoying shared moments...

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    A smiling woman in a purple uniform stands in a kitchen, drying a white mug with a green tea towel next to a sink and dish rack with clean crockery.
    How much does home care cost in Exeter?

    How Do I Arrange My Home Care? There really is no place like home, and...

    Read more
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    FAQs

    Home care in Exeter is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Exeter depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Exeter.

    Home care in Exeter can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01392 339439
    Branch information
    Address

    1012A & 1013 Pynes Hill Business Centre Ltd, Pynes Hill, Exeter, EX2 5JL

    Show in maps Exeter Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed