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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01392 537195

Lines open until 5:30 PM

Existing customer
01392 537195

Exeter dementia support from Helping Hands

Dementia can manifest in various ways, but usually a family would seek a diagnosis after noticing a loved one is struggling with remembering key information about people, places or daily life in general. While this can also naturally be a part of getting older, it makes sense that if those around them are becoming concerned, some medical advice is sought. If a diagnosis of dementia is then delivered it can be a time of anxiety and concern for family members, as well as the person diagnosed, and thoughts naturally turn towards eventual care needs. This is where our friendly and helpful team at Helping Hands Home Care Exeter can guide and support you through the care planning process and discuss your options with you.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Exeter
Karen Horne
Karen Horne

Branch Care Manager

Karen is the Branch Care Manager at Exeter.

Amba Steen
Amba Steen

Area Care Manager

Amba is the Area Care Manager at Exeter.

Sophie Parker
Sophie Parker

Head of Operations

I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

More about Sophie Parker
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins
Looking to become a carer in Exeter?
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An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
Why dementia home care is a good option

Staying in your own home after a diagnosis of dementia can be hugely beneficial. Being in a familiar and much-loved place will help to reduce levels of confusion for your loved one, as well as making them less anxious about having to get used to being somewhere new. Having familiar and treasured possessions around them such as family photos and significant, special items will also help to make them feel that less has changed in their life. This is also the case if there are other loved ones in the house, as being removed from them, especially after many years, will naturally cause an increase in distress and is best avoided if at all possible.

Helping Hands has been supporting people to remain living in their own homes for over 30 years, being founded as a family business in 1989 to make sure people would receive care in the place they wanted to stay the most. Our team in Exeter are all highly knowledgeable in dementia home care and one of the team will be happy to come to your home to discuss care options at a time convenient for you.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Dementia care services tailored to you

Dementia care will vary depending on several factors; how far along their dementia journey the customer is, what their requirements are and how much support they need on a daily basis. Helping Hands can offer visiting care from a few hours a week, right up to full-time live-in care in Exeter. Helping Hands is not an agency, all our carers are directly employed, which ensures a stronger continuity of care and assurances about the professionalism of all our staff. Carers will work from a personalised support plan that will be put together by you or your representatives and the branch team, so that we can ensure it is fully tailored to the customer’s individualised needs.

Whether it’s support with companionship for a few hours a week, light housework or meal preparation, our carers can offer support in whatever area you or your loved one needs. Perhaps it’s help with personal care, medication administration or clinical procedures? It will all be undertaken in a professional and empathetic manner by your carer from our local Exeter branch. If the time comes that the customer needs live-in care than that’s no problem, as the branch team can advise you on your options with regard to live-in care too.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Qualified dementia carers in Exeter

Helping Hands are regulated by the Care Quality Commission (CQC) in England, and on their most recent inspection Exeter branch were awarded a ‘Good’ rating. We can also promise that all carers will be knowledgeable and well-trained, thanks to the extensive levels of instruction that they receive before being able to visit customers. All Helping Hands staff are also DBS checked so you can be confident with who is supporting you at home. All our carers learn the best ways of supporting someone living with dementia through expert continuous professional development, both from our own training and with opportunities from external healthcare partners. Helping Hands is also a member of the Dementia Action Alliance, meaning that we are dedicated to providing the very best dementia support in line with the latest and safest practices.

Contact us for dementia support

Our friendly branch team in Exeter are available to take your call and would be happy to discuss your care options with you or your representatives. Alternatively, we have a dedicated team of customer care specialists who are available seven days a week to inform and advise you about your options. You can also request a call back or email from our informative website. We look forward to hearing from you.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Exeter home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Exeter with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our Exeter carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Exeter adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Exeter costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

1012A & 1013 Pynes Hill Business Centre Ltd, Pynes Hill, Exeter, EX2 5JL

Show in maps Exeter Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed