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Fareham

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

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Reviews for our Fareham Branch

Julie Sedgwick and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.7 / 5

4.7 rating

Based on 13 reviews
Outstanding92%
Excellent0%
Good0%
Satisfactory0%
Poor8%
Have you organised care from our Fareham branch? Leave a review

Read our Reviews

1.0 rating
3 January 2023

I had an appointment today with my 92 year old mother for an assessment for help in the morning with getting up and personal care. I had said that I needed someone to start as soon as possible. A lady came and the first she said was we don’t have anybody that can start till the end of the month! She was very abrupt in her manner. I said I wished that someone had told me this when I had made this appointment to which I was told that people in the office don’t know about the availability of carers!! I said well there isn’t any point taking this any further so she just got up and walked out, no goodbye to my mum or sorry for the misunderstanding! I found her to be very rude for someone who is a carer and to be honest I wouldn’t want someone like her looking after my mum!!

Michelle
5.0 rating
19 September 2020

My parents are both ninety, my father with Parkinsons and my mother suffering with stress from caring for my father. We were at the point of considering a nursing home but both of them hated the idea. They wanted to live their lives in the family home. Helping Hands has made this a possibility for them. By flexible timing of the number of hours required, they have allowed my parents the dignity of staying in their own house, but within a budget that will not destroy their savings of a lifetime. The staff are excellent. My parents have a new lease of life. I cannot recommend them highly enough.

jon skinner
5.0 rating
8 December 2019

Very professional and friendly staff and the service offered is comprehensive and flexible. Thank you.

Bee Crawford
5.0 rating
27 November 2019

Very mindful of my needs for dad. Reassurance that he will be cared for by professionals aware of dementia whilst letting him retain independence.

Yvette Clembintson
5.0 rating
21 November 2019

Clear informative responses. Prompt action.

Jonathan Smith
5.0 rating
17 October 2019

Very helpful and reassuring chat with Tricia McKenzie.

Andrew Napier
5.0 rating
10 October 2019

Well pleased, thank you.

Maureen Reeve
5.0 rating
30 September 2019

Because the person I spoke to listened to me & understood how anxious I am at the moment & reassured me help was at hand.

Tessa
5.0 rating
20 September 2019

Very helpful and informative

Michael Taylor
5.0 rating
10 September 2019

All the girls that come in to see Alex are great. Friendly caring and professional in every way.

Carole Dryden
5.0 rating
22 August 2019

The person I spoke to was helpful and understood my needs.

Marilyn Razzell
5.0 rating
10 July 2019

We hit it off right away and will work out things as we go along.

Tessa Goodall
5.0 rating
31 May 2019

Friendly, professional manner and patient with mum.

Kim Butler

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