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CQC & CIW Regulated
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Over 1,250 reviews
Locally managed service


All our carers are dementia specialists. Let's keep your loved one at home.

5 out of 5 stars from 12 reviews


With home care in Fareham, you can feel confident that your loved one is in the capable, compassionate hands of a fully-trained carer. With ongoing development and Care Quality Commission (CQC) regulation, our team is dedicated to best practice and delivering our service with kindness above all else.

With a team that supports families across Bishops Waltham, Boarhunt, Bosham, Fareham, Gosport, Hill Head, Lee-on-the-Solent, Portchester, Southwick, Stubbington, Titchfield, Waterlooville, Wickham and the surrounding areas, our Branch Manager Karen is on hand to support you and your loved ones to live independently, so you can make the most of the beautiful area around you.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01329 655 322 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Fareham, Thackeray House, 189 West Street, Fareham, Hampshire, PO16 OEN (see on maps)

Live-in care and visiting care in Fareham

Situated directly between the New Forest National Park and South Downs National Park, Fareham is a small market town within easy reach of beautiful forestry and a stunning coastline. However, being able to enjoy the sights of the wild horses in the New Forest and the peaceful horizon on the seafront can be difficult if you are in need of some extra support. That’s why we have a dedicated team of carers in Fareham to help you to live independently – both at home and out in the local community.

Whether you need a companion to check in with you once per week, a friend to make your meals, or a specialist to support a complex condition, your Helping Hands carer can be available as little or often as you need. With a flexible package that can change as your needs do, our visiting care team are on hand to help as regularly as you require, while our live-in care team can provide support around the clock.

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Fareham

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

Read More
Nikki Wood

Nikki Wood

Regional Clinical Lead, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care tailored to you

Here at Helping Hands, we’ve been committed to providing person-centred homecare to thousands of families across England and Wales for over 30 years – so we know what it takes to provide outstanding care. When the need for more intensive support arises, it can be unnerving to go through the various options and find out which is the best fit for you. But with visiting care from Karen and her team, we will be on hand to provide guidance and support through every step of the way whilst you’re arranging care, and we will get to know you and your preferences so that you have a personalised package of care that is completely unique to you.

With thorough in-house training for each of our carers, Karen and her team are fully equipped to support you with a wide range of conditions, including dementia, neurological injuries, cerebral palsy and many more. Whether you are starting university and would like some support in getting around campus, or you’re in your more senior years and you’d like some help with keeping on top of your household chores – we’re here for you.

Live-in care for round-the-clock support

The great thing about live-in care is that it enables those who want to stay at home for as long as possible to do just that, without any compromise to their safety or independence. Whether you’re living alone, with your partner or with your beloved pet, Karen and her team offer bespoke live-in care packages that focus entirely around you and your needs and preferences.

Enabling you to retain your independence and autonomy is at the heart of what we do. With live-in care from our Fareham team, there are no visiting restrictions, no set meal times or menus, and no daily schedules to follow. We will encourage you to live your life entirely on your terms and be there to support you whenever you need us to.

We understand that inviting someone new to live in your home can be quite daunting. That’s why Karen and her team will work with you to find a carer that shares your personality, hobbies and interests so that you receive so much more than practical care; you’ll gain a friend. So if you enjoy perusing the shops at Gunwharf Quays or heading down to Fratton Park to cheer on the Pompey team, your carer will be there enjoying it with you.

Discover more on what is live-in care here.

Private care in Fareham

When you choose private care from Helping Hands you are assured a professional and dedicated service from carers and support staff who always put our customers first. You’ll be reassured by the professionalism of our customer care team and the ease with which they help you to arrange your bespoke package of care, meaning that you’ll be supported in your home quickly and effortlessly from the moment you need us. Our packages of care are flexible enough to fit around your lifestyle and your changing care needs, so you never have to worry that your routines and requirements won’t be respected; what’s more, our amazing carers regularly go above and beyond to ensure our customers get to live their best life possible in the home they love, every single day.

Domiciliary care tailored to you in Fareham

As a family-run business, we understand how important it is for you to maintain control of your routine. That’s why Karen and her team will work closely with you to build a personalised care plan that takes your needs and routines into account.

Also known as visiting care, domiciliary care gives you the support you need to remain safe and independent in the comfort of your own home. Whether you need visits that are little and often to help you with your household chores or more complex support for clinical conditions such as neurological injuries or stroke aftercare, Karen and her team are fully equipped to support you in any way you need them to.

One-to-one dementia care for you and your loved ones

With 920,000 people living with dementia in the UK, the demand for straight-forward and accessible information is rapidly increasing. And as one of the leading dementia care specialists in the UK, we understand that the time following a dementia diagnosis can be distressing and unnerving for you and your surrounding family. That’s why Karen and her team are here to give you guidance and support through every step of your journey and help you to live well with dementia.

With over 100 different variants of the condition, it can be difficult to understand the symptoms of dementia and how to manage them in a difficult situation. Whether you are experiencing problems with memory loss or you are in the latter stages of dementia and require more constant care, we’re here for you.

Elderly care to support your independence

As we reach our elderly years, our movements can become slower and we can sometimes become a little more forgetful – but that doesn’t necessarily mean that our desire to remain independent changes too. Maybe you are finding more difficulty with getting in and out of bed, or perhaps you don’t feel comfortable going out into your local community on your own; regardless of what it is you need, Karen and her team will provide a personalised care package that enables you to remain independent at home with no compromise to your safety or confidence.

As we grow older, it’s not uncommon for loneliness to take its toll on our wellbeing. But elderly care from Karen and her team doesn’t have to be just practical care; if you’d simply like a friendly face to pop in for a cup of tea and a chat a couple of times a week, we’ll be there for you.

Respite care for short-term support

Care needs can arise at any given moment for any given reason; often with such little notice that finding an alternative seems almost impossible. But with respite care from our Fareham team, we’ll work with you to provide a personalised care plan that is built entirely around you and your needs – often with as little as 24 hours’ notice.

You may be recovering from an unexpected illness or injury and you’d like some support with getting back on your feet, or perhaps you’re looking for care but want to see if home care is the right option for you before committing to anything long-term. Whatever it is you need, we can swiftly put a package of care in place that gives you the support you need, for as long as you need it.

Fully-trained carers to support you in Fareham

We’re proud to have been providing person-centred care to thousands of families across England and Wales for over 30 years. Built on a foundation of family values, we understand how important it is for you to receive care that makes you feel safe and supported. We only employ carers that have the kindness and compassion to provide the best level of care.

Each of our carers go through a fine-tuned recruitment process that is followed by an award-winning training course, covering modules such as moving and handling, health and safety, safeguarding and dementia care, as well as regular refresher courses to ensure that their knowledge and expertise are always at the best level they can be.

All of our wonderful carers are directly employed by Helping Hands, so you don’t need to worry about any additional paperwork or background checks – we’ve got it covered.

Helping Hands are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Find out more about care in Fareham

If you’re considering care for you or your loved one and you’d like to find out about the support packages that Karen and her team can provide for you, please call our team. We’re here to take your call seven days a week.

If you’d rather meet face-to-face, you’re welcome to pop into our branch on West Street, or we can meet you at a place that’s more convenient for you – whether that’s at a café on the seafront or in your front room.

Call us on 01329 655 322 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Fareham to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 12 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 4 reviews

Our credentials

Our Fareham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Fareham, Thackeray House, 189 West Street, Fareham, Hampshire, PO16 OEN Show on Map

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