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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Gateshead

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0757 038 5511

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0757 038 5511

Visiting care and home care in Gateshead

Gateshead is possibly most famous for its iconic sculpture the Angel of the North, which watches over passing motorists and the city alike. The population boomed when Britain was at its industrial peak, increasing by over 100,000 during the years 1801-1901. Our carers deliver our expert service on a daily basis, promoting our customers’ dignity and independence and keeping them safe and comfortable within the home they love, and because we’re fully regulated by the Care Quality Commission, you can have full confidence in our excellent standards of care.

We understand rapid growth at Helping Hands, as for the past 30 years we have expanded from one local branch to well over 100 and with our exceptional visiting and home care services we really are the ones to trust with your care at home.

Quality care at home

From short term support to longer term visits and live-in care, our Gateshead team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Gateshead care team
Deborah Burns-Hunter
Deborah Burns-Hunter

Branch Care Manager

I have worked with Helping Hands since December 2022. I started as a carer and I am now Branch Care Manager. I am proud to...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
Other areas we cover
  • Newcastle upon Tyne
  • Birtley
  • Blaydon
  • Ryton
  • Whickham
Local updates
companionship
How Home Care Enables Seniors to Stay Active in Gateshead

Why It’s Important for The Elderly to Stay Active The benefits of staying active as...

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visiting care
How Elderly Care Can Support You in Gateshead

The Importance of Elderly Support in Gateshead Needing some help as we age is perfectly...

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live in care
How much does home care cost in Gateshead?

How Do I Arrange My Home Care? At Helping Hands, we’re passionate about providing those...

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Branch information
Address

Helping Hands Gateshead, Office 2 William Street, Felling, Gateshead, NE10 0JP

Show in maps Gateshead Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed