Gateshead is possibly most famous for its iconic sculpture the Angel of the North, which watches over passing motorists and the city alike. The population boomed when Britain was at its industrial peak, increasing by over 100,000 during the years 1801-1901. Our carers deliver our expert service on a daily basis, promoting our customers’ dignity and independence and keeping them safe and comfortable within the home they love, and because we’re fully regulated by the Care Quality Commission, you can have full confidence in our excellent standards of care.
Quality care at home
From short term support to longer term visits and live-in care, our Gateshead team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have worked with Helping Hands since December 2022. I started as a carer and I am now Branch Care Manager. I am proud to be in a position to help keep people at home for as long as can be. We go above and beyond for all of our customers. I am outgoing, love to read and most of all having really good times with my family and friends.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Home care Gateshead
With home care from Helping Hands, you get the flexibility of a service built around you, combined with the knowledge that you’re being supported by a home care expert. Our compassionate carers will come to you from just 30 minutes a week, right up to 24-hours a day, to ensure your care is carried out to your own exacting standards. So whether you’d appreciate support with housework, personal care, medication, or so much more, we can help.
Gateshead live-in care
With live-in care in Gateshead, you get one of our dedicated and professional carers living in your home with you so that all of your care can be carried out as you need it, day or night. In addition, you also get constant companionship which is of great reassurance to both you and your loved ones, whether you have mild or complex care needs. Your care will be tailored around you and your routines, meaning that you always remain at the centre of your own care journey.
Better than a care agency in Gateshead
We’re better than a home care agency because we don’t do things that agencies traditionally do, such as charge you hidden fees for matching you with your carer or making you pay to be ‘introduced’ to your most suitable carer. We also don’t expect our carers to be self-employed, meaning that they are all fully employed by us and therefore get to concentrate on the most important thing of all, your care.
Domiciliary care in Gateshead
Domiciliary care is literally care at home, and whether you choose to have our visiting service, live-in care, or a blend of both, we will ensure you are looked after perfectly within the home you love. If you have complex care needs, we can also offer the option of a care package overseen by our clinical nurses, which means you can avoid going into a nursing home if you’d prefer to stay in your own home.
Experienced dementia care
When you’re living with dementia, you need to be sure that future care needs will be met by a specialist dementia care company. At Helping Hands, we understand dementia and we know how it affects our customers’ lives, meaning that we will be with you every step of the way as the condition progresses. We will work tirelessly to help you create, preserve and reflect on memories in the home you love.
Short term respite care
If you need temporary support due to your regular carer taking a break, your family going on holiday or while you recover from an accident or illness, then maybe respite care could be the answer. You may not usually have care or perhaps you want to see if it suits you, whatever the reason you need us we can help with every aspect of your daily life and routine. Even in an emergency, we can often get care to you within 24 hours.
Elderly care for extra support
Getting older can sometimes cause us to slow down and find everyday tasks more difficult. Because of this, elderly care can be useful as we age, especially if you’re living with frailties or the results of arthritis or joint pain. Don’t struggle to get tasks done when you could be having one of our helpful carers coming to support you with housework, or any other aspect of your daily routine, such as personal care or meal preparation.
Private care Gateshead
We’re a private care provider, not a care agency, which means we’ll always offer a superior standard of care. We know that no two people have the same care needs, so we’ll make sure you’re at the centre of every decision that’s taken. Whether it’s smaller details such as bedtimes and meal preferences, or more significant aspects of your care, we’ll always tailor your support to you.
Fully trained carers in Gateshead
Our carers are amazing and are the heart of everything we do at Helping Hands. We know this because they go above and beyond every single day to support our customers within their own homes to live the best lives they can. We train them well to achieve this and value them highly, as without them, thousands of people across England and Wales wouldn’t be able to live their best quality of life at home.
