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Your nearest branch: Highbury
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Lines open at 8:00 AM on Thursday

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Lines open at 8:30 AM on Thursday

Existing customer
020 3617 5551
Your nearest branch: Highbury
Speak to our team today

Lines open at 8:00 AM on Thursday

New customer

Lines open at 8:30 AM on Thursday

Existing customer
020 3617 5551

Visiting care and home care in Hackney

At Helping Hands, we’ve been delivering life-changing, person-centred home care to customers across England and Wales since 1989. In that time, we’ve helped tens of thousands of people to experience a better quality of life and remain independent, comfortable and secure in the homes that they love. Our Hackney home care team are standing by provide you with compassionate home care that lets you continue doing the things you enjoy with family and friends. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you that all-important peace of mind about our commitment to excellence.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hackney

Our carers provide a wide range of support across Hackney, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hackney
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hackney

    While we do not have a physical branch in Hackney, care in the area is coordinated by our Highbury branch, working with carers who support people across the local community.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hackney

    Care services supporting families in Hackney are delivered by our Highbury branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High Quality Home Care in Hackney

    We pride ourselves on being able to offer flexible, bespoke packages of home care to people with varying needs and preferences. Whether you need a few hours of visiting care a week to help you manage around the house, or would benefit from 24/7 support from a live-in carer, our Hackney carers will always be able to give you the exact type and level of support that you need. We know that you’ll have your own specific set of care requirements, and that you’ll like things to be done in a particular way around your home, which is why we’ll always take the time to provide a holistic assessment of your needs before offering you a care plan that fully supports you day in, day out.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 Live-In Care Support

    Live-in care is a great option for anyone who is currently receiving care – either from loved ones or from a visiting carer – but now requires an additional level of support to manage from day to day. Traditionally, the natural next step for people in this situation might have been to move into residential care, but a popular option nowadays is to instead remain in the warm familiar surroundings of the family home and have a live-in carer come to provide expert, one-to-one support instead. Live-in care is a viable care option for people with a wide array of needs – whether you’re living with a complex condition, such as a type of dementia or cancer, or are experiencing loneliness and need a trusted companion nearby.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is Better Than a Care Agency in Hackney

    When it comes to providing reliable, compassionate home care, Helping Hands is a better choice than a care agency because we truly treasure the people we employ. Our carers really are our most valuable asset, and we do our utmost to ensure they’re fully supported and are always prepared to provide you with wonderful home care when you need it.

    We operate differently to care agencies because we employ our carers directly and provide them with award-winning training, supporting them at all times. Being a private care provider also means that you won’t receive any surprise costs or unexpected fees – we’re completely transparent about the cost of our care, and we’ll take care of all the admin and paperwork that can often be such a great source of stress.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified Carers Providing a Variety of Care Services in Hackney

    Our care experts in Hackney truly are the best in the industry, because we know exactly what it takes to be a great carer. We’re very specific about who we recruit as a Helping Hands carer – we’ll only hire people who possess a naturally empathetic, dedicated approach to their role, and we perform extensive background checks on all candidates to ensure they’re the type of person you’d be happy to have in your home. When they start with us, every carer receives our award-winning training which we’ve been delivering in-house for over 30 years, and will keep participating in regular refresher courses which keep their knowledge and skillset updated.

    Supporting communities across Hackney

    Our carers provide home care in Hackney and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3811 7577
    Branch information
    Address

    Helping Hands Highbury, 2-4 Archway Close, Archway Road, Highbury, N19 3TD

    Show in maps Hackney Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered