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Home care in Hammersmith

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines are currently closed

Existing customer
020 3326 6403

Lines are currently closed

Existing customer
020 3326 6403

Visiting care and home care in Hammersmith

Made famous by its trendy shops, laid-back gastropubs and the landmark Hammersmith Bridge that is the halfway point for the annual Oxford and Cambridge Boat Race, Hammersmith always has something going on for all tastes. Also available in this popular borough in the West of the capital is a team of knowledgeable and friendly carers from Helping Hands, who can support you in and around your home if you need care and support.

Fully-trained to care for those who need little or lots of care, our team offers support across Hammersmith, Old Oak Common, Shepherd’s Bush, West Kensington, Walham Green, White City and the surrounding areas.

Quality care at home

From short term support to longer term visits and live-in care, our Hammersmith team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Hammersmith care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

CQC Logo
Fully regulated by the CQC

Our Hammersmith branch is fully regulated and accredited by the CQC

Find out more
Home care in Hammersmith from Helping Hands

For care that’s centred around you and that works with your existing routines and timetable, home care in Hammersmith is designed to fit in with your life and preferences and allows you to stay within the comfort of your own home. Helping you with everything from personal care, taking medication and your mobility, to a spot of cleaning, cooking and general companionship – we cover all aspects of both practical and emotional support so that you feel safe and content in familiar surroundings.

With flexible options that can be altered to fit in with your changing needs, we can add extra support in at any time, particularly if you have a spell in hospital or you’re struggling to keep up with the housework. We’ll also make sure that we keep to a pool of the same carers, so that you can get to know them and feel comfortable with them – especially if you are receiving support with personal care.

Live in care for 24/7 support

If you have a more advanced condition or require 24-hour support, live-in care in Hammersmith is a great way to receive the highest quality of one-to-one care without having the upheaval of leaving your home.

To ensure that you are matched with a carer that you can fully trust and get along with, we’ll work alongside you to find someone that shares similar interests with you, as well as having experience in your particular care needs. We’ll also make sure that we create a detailed support plan that outlines all of your preferences, wishes and things that you need assistance with, so that both your care and emotional needs are taken into account.

After all, care is so much more than the practicalities; it’s about supporting you emotionally too. So, if you are worried about your canine companion not getting its daily walk or you want to go and watch your favourite comedian at the Hammersmith Apollo, your carer can help out with these things too, as well as the practical elements of your care.

Individually tailored dementia care

When there’s a dementia diagnosis in your family, it can be difficult for all of you in different ways. Your loved one may be confused about what’s happening and you may be struggling with getting to grips with the changes that will happen in the next few months and years. As dementia experts, we can help with providing specialist dementia care to your loved one and supporting you and your family too.

We’ll make sure that all of their routines are left untouched so that they can relax at home, whilst also providing tailored care to their specific needs – whether that’s just popping in to check on them or intensive support with personal care and getting in and out of bed.

Why Helping Hands are better than a care agency in Hammersmith

As well as ensuring that all of our carers are empathetic and compassionate, we insist that they all complete a thorough training programme that gives them the skills and knowledge they need to provide only the very best home care. Training modules include moving and handling, personal care, dementia, first aid and safeguarding, and all of our carers are required to complete regular refresher courses to ensure that they’re delivering the latest and safest care practices.

We are registered with the Care Quality Commission (CQC), which means that the care we deliver is fully regulated by the care industry’s governing body. In addition to this, we are closely aligned by the Dementia Action Alliance, who work with us to ensure we are providing the most up-to-date care for those living with dementia.

FAQs

Helping Hands was founded by Mary Lee in 1989 as a way to enable families who needed a little extra support to remain safe and independent at home, and for the last 30 years this is exactly what we have been doing. As a family-run business, we understand the importance of retaining your independence as much as possible, regardless of your condition. This is why the team are here to provide the support you need, when you need it, with no compromise to your day-to-day routine.

You may be living alone and are finding it difficult to go about your household chores, or perhaps you are living with your partner and you’re no longer able to support them like you used to; regardless of your situation, we’re here to help.

Home care needs can arise for a variety of reasons, at any given time and for people of all ages – which is why we work closely with you to establish your individual care needs and create a bespoke support package that gives you the support you need to live your life in the way you want to.

Whether you are looking for 30-minute drop-ins or more regular visits throughout the week, our Kensington & Chelsea home care team can cover any of the following care needs:

  • Home care – If you need support with washing, dressing and incontinence
  • Medication – Offering friendly reminders and helping to administer your medication
  • Routine calls – Supporting you to get in and out of bed safely
  • Mobility support – Providing support for when you need to pop out
  • Companionship – Stopping by for a cup of tea and a chat
  • Household duties – Helping to keep the house clean and tidy including washing up, vacuuming and laundry
  • Health and nutrition – Supporting you to prepare your meals to ensure you’re getting the nutrients you need

Just because you’ve reached a certain age, that doesn’t necessarily mean that you have to change your entire lifestyle. If you’re finding your day-to-day tasks a little more difficult than you used to, agency care from the team is a great way to maintain your usual routine, just with a little extra support. How much does home care cost?

As we grow older, loneliness can often become a bigger burden than most, which is why our Kensington & Chelsea team provide more than just practical care; we’ll give you friendship. So, if you enjoy supporting your team at Stamford Bridge, we’ll be right there with you in a blue and white scarf.

When the need arises for more intensive support, we understand that residential care isn’t always everybody’s preference. With live-in care in Kensington from our Kensington & Chelsea team, we’ll work with you to provide a bespoke live-in care package so that you can receive the support you need to remain comfortable and independent in the place you know best.

Discover more on what is live-in care here.

Built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home. So, if you would like the freedom to choose the intensity and frequency of your care, private care support from the team is the ideal solution for you.

You may need assistance in getting dressed and ready for the day, or perhaps you enjoy going for a walk along the River Thames. Whatever it is you need, we’re here to ensure that the right home care and arrangements are put in place to enable you to live each day exactly how you’d like to.

With 850,000 people in the UK living with dementia, the demand for more support and advice has never been higher. And as the UK’s leading dementia care specialists, we understand the importance of providing the right level of care and support to both the individual and their families to enable them to live well following a dementia diagnosis.

Although the time following a diagnosis can be unnerving, we understand the complexities behind the condition and are able to support you with the many varying symptoms and behaviours that can arise. With patience and understanding, we’ll help you and your loved ones through every step of your dementia journey.

As one of the leading home care providers in the UK, we know exactly what it takes to make a great carer – and our team is full of them! Fully-trained in a number of areas including manual handling, health & safety, dementia care, equality & diversity and many more, each of our carers are qualified, experienced and naturally wonderful people.

Throughout our fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and they are all directly employed by us – so you don’t need to worry about any paperwork.

Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, London,, W10 6TH

Show in maps Hammersmith Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed