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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

Home care in Helping Hands Head Office

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer
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Lines open at 9:00 AM on Sunday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
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Quality care provided in your own home

When you choose care at home from Helping Hands, you can be sure that you’re receiving support from one of the UK’s premier care providers. Both our visiting and live-in care services are delivered by compassionate and professional carers and managers, with many of our services coordinated from our head office in Alcester, Warwickshire or from one of our regional centres. We have over 160 local branches that span the whole of England and Wales, offering every type of support at home you could ever need.

Things you may not know about Helping Hands

  • Our head office is in Alcester, Warwickshire, a picture postcard town located near to Stratford-upon-Avon
  • We’re in your area – over 160 branches nationwide and growing all the time
  • We’re not an agency – we employ every carer directly, offer a full-managed service and never charge hidden fees
  • All of our carers are rigorously trained and DBS screened
  • We’re a family-led business and we’ve been the UK’s home care experts since 1989
  • We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales
  • Our accredited partnerships include Parkinson’s Care, Dementia Action Alliance, Spinal Injuries Association, and the UK Acquired Brain Injury Forum, amongst others. We are also founder members of the United Kingdom Home Care Association.

Quality care at home

From short term support to longer term visits and live-in care, our Helping Hands Head Office team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Helping Hands Head Office branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
Local updates
pallative care
Helping Hands receives top rating from Alzheimer’s Society for dementia-friendly branch

Helping Hands Home Care have received the highest rating possible from Alzheimer’s Society for their...

Read more
ambient lifestyle
Helping Hands Home Care partners with British Heart Foundation to raise £60,000 for charity’s 60th birthday

Helping Hands Home Care have announced a brand-new 12-month partnership with the British Heart Foundation...

Read more
carers
A day in the life of a Helping Hands branch manager

Hello! I’m Jacqueline Fairbrother, Branch Manager for Helping Hands in Plymouth. I’ve lived in Plymouth...

Read more
Branch information
Address

10 Tything Road West, Kinwarton, Alcester, B49 6EP

Show in maps Helping Hands Head Office Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed