Quality care provided in your own home
When you choose care at home from Helping Hands, you can be sure that you’re receiving support from one of the UK’s premier care providers. Both our visiting and live-in care services are delivered by compassionate and professional carers and managers, with many of our services coordinated from our head office in Alcester, Warwickshire or from one of our regional centres. We have over 160 local branches that span the whole of England and Wales, offering every type of support at home you could ever need.
Things you may not know about Helping Hands
- Our head office is in Alcester, Warwickshire, a picture postcard town located near to Stratford-upon-Avon
- We’re in your area – over 160 branches nationwide and growing all the time
- We’re not an agency – we employ every carer directly, offer a full-managed service and never charge hidden fees
- All of our carers are rigorously trained and DBS screened
- We’re a family-led business and we’ve been the UK’s home care experts since 1989
- We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales
- Our accredited partnerships include Parkinson’s Care, Dementia Action Alliance, Spinal Injuries Association, and the UK Acquired Brain Injury Forum, amongst others. We are also founder members of the United Kingdom Home Care Association.

Quality care at home
From short term support to longer term visits and live-in care, our Helping Hands Head Office team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Fully regulated by the CQC
Our Helping Hands Head Office branch is fully regulated and accredited by the CQC
Find out moreOther areas we cover
- Stratford-upon-Avon
- Redditch
- Bidford-on-Avon
- Henley-in-Arden
- Studley
Local updates
Helping Hands receives top rating from Alzheimer’s Society for dementia-friendly branch
Helping Hands Home Care have received the highest rating possible from Alzheimer’s Society for their...
Read moreHelping Hands Home Care partners with British Heart Foundation to raise £60,000 for charity’s 60th birthday
Helping Hands Home Care have announced a brand-new 12-month partnership with the British Heart Foundation...
Read moreA day in the life of a Helping Hands branch manager
Hello! I’m Jacqueline Fairbrother, Branch Manager for Helping Hands in Plymouth. I’ve lived in Plymouth...
Read moreBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |