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and Sat & Sun: 9am - 6pm

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Live-in and visiting home care services in Redditch

Situated between the hustle and bustle of Birmingham and the beautiful landscapes of the Cotswolds lies the small town of Redditch. What was once a home for the needle and fishing tackle industry, Redditch is now a residence for one of the UK’s leading home care providers – Helping Hands.

Branch Manager Sarah and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Redditch, Winyates, Mappleborough Green, Beoley, Alvechurch, Barnt Green, Studley, Portway, Weatheroak, Hopwood, Wythall and the surrounding areas.

Meet Sarah, our Branch Manager

Sarah Underhill, Redditch Branch Manager

“I am responsible for ensuring our customers receive the best possible care, so that they can remain as independent as possible in their own homes. I ensure that our team of carers have the best possible support and guidance that they need to do their job to the best of their ability. It's really important to me to encourage my team to develop in their roles - I want to help them achieve their goals both personally and professionally.”

Visiting home care to support you in Redditch

If you’re in need of a little more support at home but you don’t feel that residential care is the best option for you, visiting care from Sarah and her team may be the ideal solution for you. With visits available from 30 minutes all the way up to overnight stays, we’ll provide a personalised support plan that focuses entirely around you and your needs.

It may be that you need a little extra help with getting dressed and ready for the day, or perhaps you are living with a progressive condition and you are finding more difficulty in going about your day-to-day life. Whatever it is you need, we’ll work with you to ensure that you have the support you need to feel safe and independent at home, at work or out in the Redditch community.

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The staff at Helping Hands are very helpful and friendly and willing to go the extra mile. Thank you!

Mrs Marshall, a visiting care customer

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Live-in care for round-the-clock support

Live-in care does exactly what it says on the tin; one of our dedicated carers will live with you in your home to ensure that you have the support you need, whenever you need it. As an ideal alternative to residential care, live-in care gives you the freedom to decide how you spend each day. So if you like to start your day with a morning walk around Arrow Valley Lake or coffee and cake in the Kingfisher, you’ll have the support you need that enables you to do just that.

With experience covering a number of conditions ranging from cerebral palsy to dementia to acquired brain injuries, Sarah and her team are fully equipped to give you the support you need to remain independent at home – regardless of your condition. Whether you need help using a mobility aid, continence care or support using a hoist, our carers are fully-trained to cater to your every need, so you can rest assured that you’re in safe hands.

And it’s not just the practical care that we help with – your mental wellbeing matters too. We believe it’s important that you are able to continue to do the things that you enjoy the most, so whether you’d like to go for a picnic by the canal or go for a day out at the Bullring, we’ll be there to ensure that you can continue to do the things you love.

Domiciliary care from our Redditch team

Domiciliary support from our Redditch team is so much more than just care; it gives you the support you need to live your life entirely on your terms. What’s more, it encourages you to live independently at home and out in the local community, whilst still providing you with the person-centred support that you need to feel safe and secure.

With no restrictions on visiting times, no set mealtimes or menus and no daily routines to follow, you will have the freedom to decide how to spend each day. If you want to have a day in the living room filling out crossword puzzles or an afternoon at Morton Stanley Park with your beloved canine companion, we’ll be there to help you to do just that.

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The relationships I establish with my customers are very rewarding. I love the fact that my customers look forward to my visits and that the care I provide makes their lives a little easier.

George, a visiting carer

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One-to-one dementia care from our specialist team

There are over 850,000 people living with dementia in the UK, and with over 100 different variants of the condition that affect each individual differently, coming to terms with a dementia diagnosis can be difficult for you and your surrounding family. And as the UK’s leading dementia specialists, we understand how important it is for you to have information, guidance and support available to you to help you throughout your dementia journey.

With patience and understanding, our Redditch team will work closely with you and your loved ones to ensure that you are fully supported with your everyday care needs such as personal care, health & wellbeing and social activities, as well as helping you to understand the symptoms of your condition and how you can continue to enjoy your time together with your family.

Elderly care that supports your independence

You may be living alone and finding more difficulty in going about your usual routine, or perhaps you are concerned for your loved one who is becoming increasingly frail. With elderly care from Sarah and her team, we provide a personalised care plan that is entirely tailored around you and your needs, so you don’t have to make any compromises to your independence.

Whether you are caring for your partner but you’re finding it more difficult than you used to, or you are simply feeling the sting of loneliness that can be so common in our elderly years; our Redditch team are here for you.

Respite care for short-term support

Respite care is available to you for many reasons. It may be that your usual caregiver needs some rest and recuperation or that you are due to be discharged from hospital but you don’t feel comfortable going home alone. Perhaps you’re considering care but you’re not entirely sure if home care is right for you, so you want to try it out before you commit to long-term care.

With respite care from Sarah and her team, we’ll work closely with you to build a personalised support package that focuses entirely around you and gives you the support you need, for as long as you need it.

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Fully-trained carers to support you in Redditch

Delivering outstanding care is at the forefront of everything we do. And to make sure they’re fully equipped, each of our carers complete a comprehensive training programme that covers areas such as personal care, health & safety and moving & handling. But with their expert training and professional experience aside, each of our carers possess the one quality that is pivotal to becoming a Helping Hands carer: kindness.

Alongside our award-winning training programme, our carers go through a full background check – including Disclosure Barring Service (DBS) screenings. And because our carers are all directly employed by us, we take care of all the paperwork involved.

Like all of our branches, our Redditch office is fully regulated by the Care Quality Commission (CQC), so we are fully committed to always providing a safe and secure service. What’s more, we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Areas across Redditch that we cover:

WinyatesRedditchMappleborough Green
BeoleyBarnt GreenStudley
PortwayAlvechurchRowney Green

Find out more about live-in care or visiting care in Redditch

If you would like to find out more about the care package we can provide for you, you can arrange a meeting with Sarah by calling us. We’re here to take your call seven days a week.

You’re more than welcome to pop and see us in our branch, or we can meet you at a place that is convenient for you – whether that’s your local coffee shop or your kitchen table.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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Happy birthday to Our fabulous Care coordinator Sharon, hope you have a great day and enjoy your break love us all 🎉🎂🎉🎂 ... See MoreSee Less

Happy birthday to Our fabulous Care coordinator Sharon, hope you have a great day and enjoy your break love us all 🎉🎂🎉🎂

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Happy Birthday Sharon! 🎉

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Happy birthday to one of our carers Sharon who has been with us nearly 19 years xx ... See MoreSee Less

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Happy birthday Sharon xxx

Happy Birthday Sharon Wheaty xxx

Do you feel a passion to care for others? Are you looking for a flexible career supporting people on a one-to-one basis so they can live independently at home?

You can earn up to £13.95 per hour as a Care Assistant in Kidderminster with the family-run Helping Hands Home Care. We have many exciting opportunities available in and around Kidderminster, Redditch, Bromsgrove and the surrounding areas.

We are looking for passionate, caring individuals to help support our customers in their own homes. This is perfect for people who are looking for flexible working hours. By committing to regular hours each week you are sure to have continuity and flexibility in your day-to-day life.

No experience is necessary as we provide full training. If you feel a calling to care for others and have the right to work in the UK, and a driving license with access to your own vehicle then we’d love to hear from you, you can apply below or telephone us on: 01562 569 761

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We would like to wish you all of our Fabulous Carers and customers a Happy New Year from Team Redditch and Bromsgrove 🎉🎉 ... See MoreSee Less

We would like to wish you all of our Fabulous Carers and customers a Happy New Year from Team Redditch and Bromsgrove 🎉🎉

Here at Helping Hands Redditch and Bromsgrove. We would like to wish all of our wonderful carers and customers a very Merry Christmas! ⛄

We hope you all have a wonderful day! ⭐
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Here at Helping Hands Redditch and Bromsgrove. We would like to wish all of our wonderful carers and customers a very Merry Christmas! ⛄We hope you all have a wonderful day! ⭐
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