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Locally managed service

Redditch

Little and often, companionship to nursing. With branches nationwide.

Redditch

This branch covers where you need care:

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01527813459 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in and visiting home care services in Redditch

Situated between the hustle and bustle of Birmingham and the beautiful landscapes of the Cotswolds lies the small town of Redditch. What was once a home for the needle and fishing tackle industry, Redditch is now a residence for one of the UK’s leading home care providers – Helping Hands.

The Redditch team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Redditch, Winyates, Mappleborough Green, Beoley, Alvechurch, Barnt Green, Studley, Portway, Weatheroak, Hopwood, Wythall and the surrounding areas.

Meet the team

Miguel Camelo

Meet Miguel Camelo, our Branch Care Manager, Redditch and Bromsgrove

"I consider myself to be a nice and easy-going person, fascinated for the care industry and what it all entails. I am driven by my personal and professional goals. I like to impress and to be impressed. I am very competitive which gives me the motivation I need to do more and better all the time. I love to play percussion instruments and listen to music and I like family games and sports. I am a tech fanatic and impressed with how quickly it grows. I’m a problem-solver by nature, very calm and stressless regardless of what is happening around me. My immediate goal when I speak to a customer or colleague is to get their issue resolved as quickly and efficiently as possible.

"I do love to have a good laugh and to tell a few jokes. Happiness at work is what we need."

Monica Ahir

Monica Ahir

Regional Care Director, Central

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Sarika Dhillon

Sarika Dhillon

Regional Care Director, Live-In

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting home care to support you in Redditch

If you’re in need of a little more support at home but you don’t feel that residential care is the best option for you, visiting care from the Redditch team may be the ideal solution for you. With visits available from 30 minutes all the way up to overnight stays, we’ll provide a personalised support plan that focuses entirely around you and your needs.

It may be that you need a little extra help with getting dressed and ready for the day, or perhaps you are living with a progressive condition and you are finding more difficulty in going about your day-to-day life. Whatever it is you need, we’ll work with you to ensure that you have the support you need to feel safe and independent at home, at work or out in the Redditch community.

Live-in care for round-the-clock support

Live-in care does exactly what it says on the tin; one of our dedicated carers will live with you in your home to ensure that you have the support you need, whenever you need it. As an ideal alternative to residential care, live-in care gives you the freedom to decide how you spend each day. So if you like to start your day with a morning walk around Arrow Valley Lake or coffee and cake in the Kingfisher, you’ll have the support you need that enables you to do just that.

With experience covering a number of conditions ranging from cerebral palsy to dementia to acquired brain injuries, the team are fully equipped to give you the support you need to remain independent at home – regardless of your condition. Whether you need help using a mobility aid, continence care or support using a hoist, our carers are fully-trained to cater to your every need, so you can rest assured that you’re in safe hands.

And it’s not just the practical care that we help with – your mental wellbeing matters too. We believe it’s important that you are able to continue to do the things that you enjoy the most, so whether you’d like to go for a picnic by the canal or go for a day out at the Bullring, we’ll be there to ensure that you can continue to do the things you love.

Domiciliary care from our Redditch team

Domiciliary support from our Redditch team is so much more than just care; it gives you the support you need to live your life entirely on your terms. What’s more, it encourages you to live independently at home and out in the local community, whilst still providing you with the person-centred support that you need to feel safe and secure.

With no restrictions on visiting times, no set mealtimes or menus and no daily routines to follow, you will have the freedom to decide how to spend each day. If you want to have a day in the living room filling out crossword puzzles or an afternoon at Morton Stanley Park with your beloved canine companion, we’ll be there to help you to do just that.

One-to-one dementia care from our specialist team

There are over 850,000 people living with dementia in the UK, and with over 100 different variants of the condition that affect each individual differently, coming to terms with a dementia diagnosis can be difficult for you and your surrounding family. And as the UK’s leading dementia specialists, we understand how important it is for you to have information, guidance and support available to you to help you throughout your dementia journey.

With patience and understanding, our Redditch team will work closely with you and your loved ones to ensure that you are fully supported with your everyday care needs such as personal care, health & wellbeing and social activities, as well as helping you to understand the symptoms of your condition and how you can continue to enjoy your time together with your family.

Elderly care that supports your independence

You may be living alone and finding more difficulty in going about your usual routine, or perhaps you are concerned for your loved one who is becoming increasingly frail. With elderly care from the team, we provide a personalised care plan that is entirely tailored around you and your needs, so you don’t have to make any compromises to your independence.

Whether you are caring for your partner but you’re finding it more difficult than you used to, or you are simply feeling the sting of loneliness that can be so common in our elderly years; our Redditch team are here for you.

Respite care for short-term support

Respite care is available to you for many reasons. It may be that your usual caregiver needs some rest and recuperation or that you are due to be discharged from hospital but you don’t feel comfortable going home alone. Perhaps you’re considering care but you’re not entirely sure if home care is right for you, so you want to try it out before you commit to long-term care.

With respite care from the Redditch team, we’ll work closely with you to build a personalised support package that focuses entirely around you and gives you the support you need, for as long as you need it.

Fully-trained carers to support you in Redditch

Delivering outstanding care is at the forefront of everything we do. And to make sure they’re fully equipped, each of our carers complete a comprehensive training programme that covers areas such as personal care, health & safety and moving & handling. But with their expert training and professional experience aside, each of our carers possess the one quality that is pivotal to becoming a Helping Hands carer: kindness.

Alongside our award-winning training programme, our carers go through a full background check – including Disclosure Barring Service (DBS) screenings. And because our carers are all directly employed by us, we take care of all the paperwork involved.

Like all of our branches, our Redditch office is fully regulated by the Care Quality Commission (CQC), so we are fully committed to always providing a safe and secure service. What’s more, we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Find out more about live-in care or visiting care in Redditch

If you would like to find out more about the care package we can provide for you, you can arrange a meeting with the team by calling us. We’re here to take your call seven days a week.

You’re more than welcome to pop and see us in our branch, or we can meet you at a place that is convenient for you – whether that’s your local coffee shop or your kitchen table.

Call us on 01527813459 Talk to us on live chat Request a call back

Our credentials

Our Redditch branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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