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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01905 676981

Lines open until 5:30 PM

Existing customer
01905 676981

Visiting care and home care in Worcester

Just a stone’s throw away from the scenic Malvern Hills, the city of Worcester is home to a wealth of interesting architecture, fascinating history, an iconic riverside cathedral and the well-known Worcestershire County Cricket Club. Yet with so much to see and do around the Worcester area, getting out and about can be difficult if you are in need of a little extra support. That’s why we have a dedicated team of Helping Hands carers in the local area to support you to live safely and independently at home and out in the local community.

From as little as 30-minute visits per week to around-the-clock live-in care, our carers are on hand to provide all the assistance you require, with a home care package tailored to your needs. Get in touch with us today to arrange a meeting and begin receiving the help you or your loved one needs to maintain their independence in the comfort of their own home.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Worcester

Our carers provide a wide range of support across Worcester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Worcester
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Worcester
    Cadi Reddick
    Cadi Reddick

    Branch Care Manager

    At Helping Hands Worcester and Malvern, my main role is to ensure that we provide a high quality of care and a safe service. I...

    More about Cadi Reddick
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Sophie Parker
    Sophie Parker

    Head of Operations

    I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Worcester

    Our Worcester branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Worcester - visits to suit you

    Helping Hands was founded by Mary Lee in 1989 in order to provide person-centred home care to those who needed it in the comfort of their own homes. Built on a foundation of family values, we have always ensured that the service we provide has been family-focused and completely tailored to you and your needs. And over 30 years later, we are proud that we are still providing the same level of high-quality home care to each and every one of our clients across England and Wales.

    Every member of the Helping Hands team is here to ensure that we enable our clients to enjoy the quality of life that they deserve in the comfort of their own homes, irrespective of their personal or medical needs. So whether you need support with your housekeeping and medication administration or simply a friendly face to pop in every now and again for a cup of tea and a chat, we’ll be there for you.

    And what’s more, with the support of our dedicated Clinical Nurse team, we’re fully equipped to support with more complex conditions such as multiple sclerosis, spinal injuries, Parkinson’s and those that are recovering from a stroke, so you can rest assured that you’re in safe hands.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Personalised live-in care for round-the-clock support

    With live-in care in Worcester, provided by Bernie and her team, one of our carers will live with you in your home and be there to help you around the clock – so you always have someone to call on, no matter the time of day.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better Than a Care Agency In Worcester

    At Helping Hands we have never been an agency, we’re a private home care company who, since our founding in 1989 has delivered the highest quality home care to people in their own homes. The biggest difference between a care agency and a private company is that an agency will charge you ‘referral fees’ and other costs and then also expect you to employ and manage your carer yourself.

    At Helping Hands though, we offer fully managed home care services on both a visiting and live-in basis, and our incredible carers will support you with every aspect of your daily routine. We’ll design you a bespoke package of care that will be flexible to your changing needs and your local care managers will always ensure your support is delivered to the highest standards.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Award-winning training for our Worcester carers

    Our Worcester carers are committed to providing you or your loved one with the very best possible care. And to ensure that they deliver your care to the highest standard, they each complete a comprehensive training programme that covers modules such as moving and handling, personal care, medication administration and safeguarding. What’s more, they also complete regular refresher training courses throughout their time with us to ensure that their skills and expertise are always at the best that they can be.

    Our carers are committed to ensuring that you receive the best condition-led care possible, and they will work closely with you, your loved ones and your GP to understand the best way to support you.

    Here at Helping Hands, we’re proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC).

    Supporting communities across Worcester

    Our carers provide home care in Worcester and nearby areas including these locations.

    Local updates
    A man holding a jumper on a swing.
    How to choose a home care provider in Worcester

    Questions to ask a home care provider Ask how carers are recruited, trained and introduced...

    Read more
    Four older adults sit around a patio table outdoors, smiling and chatting over tea and snacks, surrounded by greenery and sunlight.
    10 Things to Do with an Elderly Parent in Worcester

    Worcester is a particularly lovely city for a day out with an elderly parent, and...

    Read more
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    FAQs

    Home care in Worcester is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Worcester depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Worcester.

    Home care in Worcester can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Worcester, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01905 401819
    Branch information
    Address

    Helping Hands Worcester, 32 Broad Street, Worcester, WR1 3NH

    Show in maps Worcester Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed