Live-in care and visiting home care tailored to you in Worcester
Just a stone’s throw away from the scenic Malvern Hills, the city of Worcester is home to a wealth of interesting architecture, a fascinating history and the well-known Worcester Warriors Rugby Football Club. Yet with so much to see and do around the Worcester area, getting out and about can be difficult if you are in need of a little extra support. That’s why we have a dedicated team of Helping Hands carers in the local area to support you to live safely and independently at home and out in the local community.
Branch Manager Petra and her team of expert carers are fully committed to providing you or your loved ones with bespoke home care services in Worcester, Broomhall, Claines, Collow End, Ledbury, Fernhill Heath, Kempsey, Powick, Storridge, Lower Broad Heath, Martley and the surrounding areas.
Meet Petra, our Branch Manager
“Hello! I’m Petra, the manager at Helping Hands’ Worcester branch. I am passionate about ensuring safe and reliable support to our customers out in the community, offering help and guidance for both customers and carers alike. It’s imperative for me to make sure our carers are supported to work within the guidelines set out by Helping Hands and the Care Quality Commission. I regularly meet with customers to keep track of their changing needs and situations, and to ensure that we provide a consistently high standard of person-centred care."
Home care in Worcester tailored to your needs
Helping Hands was founded by Mary Lee in 1989 in order to provide person-centred care to those who needed it in the comfort of their own homes. Built on a foundation of family values, we have always ensured that the service we provide has been family-focused and completely tailored to you and your needs. And over 30 years later, we are proud that we are still providing the same level of high-quality care to each and every one of our customers across England and Wales.
Every member of the Helping Hands team is here to ensure that we enable our customers to enjoy the quality of life that they deserve in the comfort of their own homes, irrespective of their personal or medical needs. So whether you need support with your housekeeping and medication administration or simply a friendly face to pop in every now and again for a cup of tea and a chat, we’ll be there for you.
And what’s more, with the support of our dedicated Clinical Nurse Team, we’re fully equipped to support with more complex conditions such as multiple sclerosis, spinal injuries, Parkinson’s and those that are recovering from a stroke, so you can rest assured that you’re in safe hands.
From day one Petra and her team have been wonderful! They are caring, helpful, professional and a ray of sunshine! I wish everyone could have such care – this is a quote from my Mum and speaks volumes! She looks forward to seeing them every day and they have had a massive impact on her happiness and wellbeing! I thank them from the bottom of my heart!
Vicki, from Worcester
Personalised live-in care for round-the-clock support
With live-in care from Petra and her team, one of our carers will live with you in your home and be there to help you around the clock – so you always have someone to call on, no matter the time of day. Whether you have a progressive medical condition or have been recently injured and you need some extra support in your home and out in the local community, we’ll work closely with you to establish the exact level of care you need so that you can remain in full control of your care.
And what’s more, we ensure that you have a choice of carers that suit your interests and personality, whether that be a love of the history behind the Worcester Cathedral or a passion for classical music in the birthplace of Edward Elgar.
Domiciliary care in Worcester to bring you peace of mind
With personalised care packages that are built around you, domiciliary care from Petra and her team puts you at the centre of your care and in control of the support you receive. We’ll work closely with you to establish your needs, routines and preferences, so we can provide you with a service that is completely unique to you.
Whether you live alone, as a couple or with your beloved pet; domiciliary care offers a viable alternative to residential care and gives you and your loved ones’ peace of mind knowing that your care needs are being met in the comfort of your own home.
Specialist dementia care for you and your loved ones
As one of the UK’s leading dementia home care specialists, we have a wealth of experience in supporting people to live with any one of the many different variants of dementia. Whether you are coming to terms with a recent diagnosis or you have a loved one that is in the latter stages of the condition, each of our carers are experts in understanding and helping you to support you and your loved ones through each step of your dementia journey.
It’s important to remember that familiarity is key when someone is living with dementia, that’s why our team will work closely with you and your loved ones to establish your routine so that you can continue to live a life that is familiar and comfortable to you.
Elderly care to support your independence
As we reach our more senior years, it may be that we begin to find a little more difficulty in completing the everyday tasks that once came so naturally to us. Whether you are having trouble with keeping on top of the housework or you need some support with getting dressed and ready for the day, elderly care from our Worcester team gives you the support you need to feel safe and independent at home.
Here at Helping Hands, we don’t just focus on practical care – your mental wellbeing is important to us too. We understand that loneliness can often become a bigger burden than most in our elderly years, which is why Petra and her team are here to provide more than just care – they’ll give you friendship. So if you enjoy a long game of chess or a walk along the riverbank, we’ll be there to ensure that you can continue to do the things you love – with a friendly face to enjoy it with.
Respite care for your short-term needs
Providing care for your loved one can be one of the most rewarding jobs there is, but it’s vital that you have some time for yourself to recharge your batteries. That’s why Petra and her team will work closely with you and your loved ones to provide a seamless transition between carers, ensuring that you continue to receive the high-quality care you are used to with minimal disruption to your usual routine.
Respite care is also available if you are looking for short-term support following an unexpected illness or injury, or you would like to attend a family event such as a wedding or a birthday but you would like some extra support whilst you’re away from home.
Award-winning training for our Worcester carers
Our Worcester carers are committed to providing you or your loved one with the very best possible care. And to ensure that they deliver your care to the highest standard, they each complete a comprehensive training programme that covers modules such as moving and handling, personal care, medication administration and safeguarding. What’s more, they also complete regular refresher training courses throughout their time with us to ensure that their skills and expertise are always at the best that they can be.
Our carers are committed to ensuring that you receive the best condition-led care possible, and they will work closely with you, your loved ones and your GP to understand the best way to support you.
Here at Helping Hands, we’re proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC).
As a carer, I get to meet amazing customers, the staff are wonderful, and the management treat you with respect.
A visiting carer, posted on Glassdoor
Areas across Worcester that we cover:
|Fernhill Heath||Great Malvern||Kempsey|
|Leigh Sinton||Lower Broadheath||Martley|
Find out more about care in Worcester
If you would like to find out more about how Petra and her team can support you, please get in touch. We’re here to take your call seven days a week.
If you’d rather meet face-to-face, you’re welcome to pop in and see us at our branch on Broad Street, or just let us know a time and a place that is most suitable for you and we’ll be happy to come and see you.Request a callback Email us