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Home care in Malvern

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Your nearest branch: Worcester

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01905 676981

Your nearest branch: Worcester

Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer

01905 676981

Visiting care and home care in Malvern

Famous for the iconic Malvern Hills Area of Outstanding Natural Beauty and a regular visiting spot for 20^th century composer Edward Elgar, Malvern is home to some of the most quintessential British culture.

With stunning walks over looking Herefordshire and Worcestershire, Malvern is also home to one of the industry’s leading home care providers – Helping Hands.

Our team at Helping Hands are here to provide compassionate and person-centred care, all within the comfort of your own home. Whether you need complex support that requires overnight or live-in care, or just a helping hand in getting washed and ready for the day, the team are here to support you.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Malvern

Our carers provide a wide range of support across Malvern, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Malvern

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Malvern

While we do not have a physical branch in Malvern, care in the area is coordinated by our Worcester branch, working with carers who support people across the local community.

Cadi Reddick

Branch Care Manager

At Helping Hands Worcester and Malvern, my main role is to ensure that we provide a high quality of care and a safe service. I...

More about Cadi Reddick

Deborah Farrington

Area Care Manager

Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

More about Deborah Farrington

Sophie Parker

Head of Operations

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins

What families say about our care

Fully regulated care supporting Malvern

Care services supporting families in Malvern are delivered by our Worcester branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Malvern

With 30 years’ experience under our belt, we are committed to providing the very best homecare services across England and Wales. As a compassionate, family-run business, we tailor every element of our care to suit you and your needs, enabling you to remain safe and independent in the comfort of your own home.

With a comprehensive training course that is led by our very own expert trainers, we’re equipped to deal with a variety of conditions, ranging from elderly support to neurological conditions such as motor neurone disease. Regardless of your requirements, we’re here to help you live safely and securely at home.

We offer anything from 30-minute visits to help you prepare your meal, to routinely calling several times a day, covering the following care needs:

Personal care – Support with dressing, washing and continence – either in your bathroom or bedroom.
Medication – Gentle reminders to take prescribed medicines.
Mobility support – Assistance with a walking frame and avoiding trip hazards.
Companionship – Popping in for a cup of tea and a chat.
Household duties – Cleaning, laundry and meal preparation.

It’s not just practical support that we can help with; we understand that emotional support is just as important for your wellbeing. So, if you’d like to visit a show at Malvern Theatre or enjoy a coffee while you overlook the beauty of the Malvern Hills, we’ll be right there with you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care to suit your needs

You may be living with a complex condition that requires regular one-to-one support, or perhaps your day-to-day tasks are becoming more challenging than they once were. With our live-in care packages, we can be there to offer you round-the-clock support so that you can continue to live independently in the comfort of your own home.

We understand that welcoming a new person into your home can be a little daunting at first, but we’re here to support you in every step of the way in making decisions on your care. What’s more, our carers are carefully selected based on your personality, hobbies and interests; so whether you enjoy listening to Edward Elgar’s Enigma Variations, or seeing the classic cars at the Morgan Motor Company, we’ll work with you to find the best carer for you. With Helping Hands, you’ll receive so much more than a carer; you’ll gain a friend.

Whether you live on your own, as a couple or with your beloved pet, the team will provide you with unintrusive, round-the-clock support, enabling you to live each day on your terms in the comfort of your own home. Unlike residential care, you will have the freedom of choice over your daily routine with no restrictions on visiting or mealtimes; so you remain in control while still receiving the support you need.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Domiciliary care in Malvern

Domiciliary care, otherwise known as care at home, gives you the freedom to decide the details of your own care. Whether you need a 30-minute drop-in to take your dog for a walk or several hours a day to help you with getting out and about, Petra and her team are here to help you with any of your everyday tasks including personal care, housekeeping tasks and clinical care.

We understand that, regardless of the circumstances, everybody has their own unique requirements. The Malvern team will tailor your care package around you and your needs, ensuring that you receive the care you need, when you need it.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Specialised dementia care in Malvern

Here at Helping Hands, we’re proud to be one of the UK’s leading dementia care specialists, enabling us to support the different types of dementia that nearly 850,000 individuals are living with across the UK.

The complexities of living with dementia can sometimes be unnerving for you and your family, which is why our expert team are fully-trained to support you in making a difficult time that little bit easier. We understand how important it is that you are familiar in your surroundings when you are living with dementia, which is why our team will enable you to remain in the comfort of your own home, while also providing guidance to your family on how you can continue to communicate with each other and enjoy your time together.

A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.

Elderly care to support your independence

As we get older, it can become more difficult to go about our day-to-day life as we used to do. Perhaps you need some help to complete your morning routine or you are finding it difficult to prepare your meals; nonetheless, the team are here to ensure that you maintain your independence as much as possible, without compensating on safety and support.

Whether you need a friendly reminder to take your medication or a helping hand with your laundry, our tailored care packages are created with your independence at the forefront, so that you can continue to live your life with minimal disruption.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Respite care for your short-term needs

We understand that care needs can arise at any given time. Whether it’s a family emergency that your usual carer has to attend to or you’re due to be discharged from hospital and you need a helping hand to get back on your feet, our Malvern team offer respite care packages to provide you with the support you need, for as long as you need it.

We’ll ensure a seamless transition between carers, providing you with the high-quality care that you would expect from your own carer with no disruption to your usual routine. With as little as 24 hours’ notice, we can arrange the right support to ensure that you make no sacrifices to your usual care routine.

An older woman in a lavender uniform and blue gloves smiles whilst preparing vegetables, including carrots, peppers, and greens, in a bright kitchen. A kettle and cups are visible in the background.

Award-winning training for our carers in Malvern

We’re proud to be one of the leading care-providers in the UK, so we understand exactly what is needed to provide the right care for you or your loved one. With each of our carers completing intensive training in areas such as manual handling, health & safety, safeguarding, equality & diversity and medication support, our Malvern team are fully equipped to give you the support you need, so you can rest assured that you’re in safe hands.

Each of our carers receive full background-checks, such as Disclosure Barring Service (DBS) screenings and are carefully selected by a fine-tuned recruitment process, as well as completing regular training refresher courses to ensure their skills and practices are always up-to-date and of the highest quality.

Here at Helping Hands we are fully licensed by the Care Quality Commission (CQC).

Supporting communities across Malvern

Our carers provide home care in Malvern and nearby areas including these locations.

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FAQs

In Malvern we offer hourly visiting care (from just 30-minute visits), live-in care (where a carer moves into your home with you), and respite care for shorter-term support. There’s also condition-led care, elderly care, and specialist dementia support. So whether you need a little help or a lot, we’ll be able to tailor support that fits.

A wide range. We support people living with ongoing, progressive or terminal conditions, whether those have developed gradually with age or followed an accident or injury. That includes neurological conditions like motor neurone disease, the various forms of dementia, and elderly care more generally. If you’re wondering whether we can help with your situation, give us a call and we’ll talk it through.

Yes. Supporting someone here in Malvern with a terminal condition at home, is part of what we do, and we approach it with all the kindness and dignity it deserves. What that support looks like depends entirely on your situation and your wishes. Whenever you feel ready, request a callback and our team will take the time to listen properly.

Yes. For more complex needs, we can arrange overnight care. Live-in care goes further still, with round-the-clock support from a carer living with you in your own home: one-to-one, consistent, and always there.

For respite care, we can often have things in place within 24 hours. That speed matters when life moves suddenly, whether it’s a hospital discharge, a family emergency, or a carer who can no longer manage. When you need us quickly, we’ll do our best to be there.

We don’t simply send whoever’s available. Carers are chosen around your personality, interests and hobbies, so you get someone who genuinely fits rather than just ticks boxes. When the match is right, everything else tends to fall into place.

For live-in care, consistency is built in: one carer, living alongside you at home, and we work to keep that arrangement as stable as possible. For visiting care, you’ll usually have a small group of familiar carers rather than a single person, and we do our best to keep that circle small and settled. If a carer can’t make it, we aim to have cover in place so your care isn’t interrupted. Give us a call if you’d like to talk through how that works for you.

Because we’re a fully managed service, cover is part of what you’re paying for. If your regular carer is unwell or can’t attend, we arrange a replacement so your care carries on without a gap. That’s one of the real differences between a fully managed provider like us and an introductory agency. To hear how we handle it locally, give us a ring: our team is available Monday to Friday 8am to 7pm and weekends 9am to 5:30pm.

Yes, we’re open at weekends: Saturdays and Sundays, 9am to 5:30pm, and 8am to 7pm during the week. If bank holiday cover is relevant to your situation, it’s worth a quick check with the team so you know exactly where you stand.

It’s a bigger question than it sounds, and you don’t have to answer it alone. Requesting a brochure gives you something to read through in your own time with no pressure, and our Help and Advice section has plenty to guide you. Often, though, a quick call gets you to an answer faster and we’re happy to help you work it out.

Speak to our care team

If you're exploring care options in Malvern, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01905 401819

Branch information

Address

Helping Hands Worcester, 32 Broad Street, Malvern, WR1 3NH

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Malvern