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CQC & CIW Regulated
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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01384500478 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Kidderminster

Famous for being the carpet-making capital of the UK, Kidderminster is the largest town in the Wyre Forest District and boasts plenty of unique activities on offer. From the starting point of the charming Severn Valley Railway to one of the best collections of wild animals in the country at West Midland Safari Park, you’re sure to find something to do to keep you entertained in Kidderminster. As well as being next door to the roars of the ferocious pride of lions, this town is also home to a team of friendly carers from Helping Hands.

The team have tailored home care options in Bewdley, Blakedown, Chaddesley Corbbett, Far Forest, Hartlebury, Kidderminster, Stourport-on-Severn and the surrounding areas.

Meet the team

Martine Kahwa

Meet Martine Kahwa, our Branch Care Manager, Stourbridge

Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More
Nesta Bishop

Nesta Bishop

Live-In Area Care Manager, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care in and around Kidderminster

Helping Hands have been providing industry-leading home care to thousands of individuals across the UK for over 30 years now, and as a result, we know exactly what it takes to provide quality person-centred visiting care. It’s important to feel safe and comfortable in your own home, which is why we’ll get to know you and your preferences so that we can create a care plan tailored to you.

If you are living alone or with your beloved pet, our friendly team at Kidderminster will ensure that you have the support you need, whenever you need it. So, if you need someone to help you take your canine companion for a walk, we’ll make sure that you both get to stretch your legs with a bit of extra help.

Whether you have Parkinson’s, multiple sclerosis, Alzheimer’s or cancer, we’ll work around you and ensure that you don’t have to compromise on your independence. And if you care needs change, we can alter your care plan at any time so that you always have the right level of support in place.

Live-in care for extra support

You might find that you need more regular support throughout the day and night but going into a residential home just isn’t a viable option for you. With live-in care from Helping Hands, you can rest assured that you’ll always have someone on hand to assist you with whatever you need, whilst you remain in the comfort of your own home.

Designed to make your life as easy as possible, live-in care means just that – a carer that comes to live with you in your home to provide round-the-clock support. And with all of our carers receiving award-winning training, they are able to support with personal care, moving and handling, continence care and much more to a very high standard.

Getting used to living with someone new can be quite unsettling, but our management team will work in collaboration with you to find the carer that’s a perfect match for you. As well as being able to support your practical needs, they’ll also have similar interests and personality traits so that you can build up a rapport and trust with them. So, if you’re a keen train spotter and love spending your time trundling up and down the Severn Valley Railway on traditional steam engines, we’ll do our best to find a live-in carer that shares your interest too.

Better than a care agency in Kidderminster

Helping Hands are a private care provider, rather than a care agency, which means you’ll get certain guarantees from us that many care agencies simply won’t provide you with. For instance, we employ our carers directly, which means we handle all of their wage payments and provide them with all the job security that comes from being an employee. Not only is this more beneficial for our carers, it also allows them to devote more time and energy to providing our customers with a better standard of care. Furthermore, private care gives you more control over your care plan – you’ll get to personalise many aspects of your support to suit your particular needs and wishes, meaning you’ll always get a holistic package of care that never leaves you feeling isolated.

Choice and independence with domiciliary care

For many people, having to make the difficult decision to have a carer can be hard to admit. But our Kidderminster carers will take your lead and help out where you want them to, instead of taking over and do everything for you.

Although we provide personal care and assistance with mobility and medication, it doesn’t mean that if you don’t need that type of support that you can’t have a carer. The team can also help you with cooking, cleaning, changing the beds, going shopping or just pop in for a cup of tea and a chat – the possibilities really are endless.

Dementia support from our experts

As one of the UK’s leading dementia experts in the home care industry, Helping Hands is a proud ambassador for dementia care. With experience in a variety of different types of dementia – such as Pick’s disease, vascular dementia and dementia with Lewy bodies – we have the expertise and understanding of how to support you or a loved one with the symptoms of your conditions and any questions you may have.

To keep you feeling safe and settled, we’ll make sure that you have consistency in your carers so that you can get used to a friendly face when you may not be feeling like yourself. What’s more, we’ll create a completely unique care plan that’s tailored to your symptoms and requirements, so that everything is created around you.

Elderly care to make your life easier

Part of getting older can mean that things start to become more difficult with your mobility or memory. One thing that could make your life that little bit easier is a friendly carer from the local branch of Helping Hands. There to support you both practically and emotionally, they’ll help out wherever they can – even if it’s for half an hour once a week or several times throughout the day.

For some, getting older can mean that you become quite lonely, particularly if a partner has passed and your children live quite a distance away. No one should have to feel lonely in their own home; that’s why are carers can also be there for you as a companion.

Respite care for short-term solutions

Respite care is a great option if you’re looking to see what it would be like with a live-in carer or if you need extra support after a fall or injury. Similar to live-in care, a carer will come and live with you for a short period of time to help you to recover and get back on your feet again.

You may also want to take a short break alone or with your family but are worried about how you’re going to get the best care without disrupting anyone else’s holiday time. A respite carer will travel with you to your chosen destination – whether that’s a break in the local Cotswolds or a trip abroad in the sun – and they will be on hand for your entire holiday so that you can enjoy a real break.

Award-winning training for Kidderminster carers

We are very proud to be recognised as a Centre of Excellence for our detailed training programme – the first and only home care provider to ever receive this accolade. The programme includes modules such as moving and handling, first aid, medication and safeguarding, and all of our carers are required to complete regular refresher training to ensure they are always up to date on the latest and safest care practices.

To ensure our service is adhering to the latest industry guidelines, we are regularly monitored by the Care Quality Commission (CQC), who check that we are fully compliant in providing a safe, effective and responsive service to all of our customers.

Find out more about care in Kidderminster

Choosing the right care for you or a loved one can often be quite confusing, but our experienced team will talk you through the different options available to you at your pace. Just give them a call and they’ll be happy to help. Telephone lines are open seven days a week.

Alternatively, you can pop into our branch on Stourbridge Road in Bromsgrove, where the team can get to know you and your care needs over a cup of team. They can even arrange a meeting in your home so that you don’t have to worry about leaving the house if you find it a bit tricky.

Call us on 01384500478 Talk to us on live chat Request a call back

Our credentials

Our Kidderminster branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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