Respite care in Worcester

At Helping Hands Worcester and Malvern, my main role is to ensure that we provide a high quality of care and a safe service. I make sure that the branch runs smoothly day-to-day ensuring that both customer and carers are happy and have the best positive outcomes. Providing person-centred care and support.

I joined helping hands in February 2022 but have worked in care for over fifteen years, starting caring for my own grandparents and then as a carer for a domiciliary care company in Scotland and continue my care journey until I became a care coordinator I joined Helping Hands as a Care & Training Practitioner, then Care Coordinator and now Branch Manager. My aim is to approach everything holistically. I try to create a happy working environment for all allowing trust and comfortability between carers and customers

A bit about me - I enjoy spending my free time with family and friends, enjoying movies and eating out. I have one dog who I love to take on long walks and do so in most of my spare time, I also enjoy most outdoor sports. My perfect day would be sat beside an open fire with my family and friends.

Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and feel privileged to be able to keep people at home. I am passionate about my job and think quality home care is essential. I have lived and worked in Gloucestershire for 14 years so have great local knowledge. In my free time I enjoy walks in the Cotswolds with my Springer Spaniel Woody and going on lovely holidays with my family and friends.

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality.
I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them.
The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.