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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

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National Live-in care coverage

Live-in care and visiting home care in Birmingham

As the UK’s second city and heart of the West Midlands, Birmingham boasts a whirlwind of culture and activity settled in the heart of the country. Whether you want to enjoy Afternoon Tea in Selfridges, an evening meal at Digbeth Dining Club or a walk along the canal, the team at our Birmingham branch will provide you with the right level of care and support to ensure that you can maintain your presence in the community.

Birmingham Branch Manager Marietjie and her team provide a dedicated home care service for  Birmingham, Bournville, Edgbaston, Hall Green, Harborne, Kings Heath, Quinton, Selly Oak and the surrounding areas.

With compassion and empathy at the core of our service, each of our friendly and dedicated carers complete a comprehensive training programme so that they can provide you with the best possible support.

Meet Marietjie Jones, our Branch Manager

Marietjie Jones, branch manager Birmingham

Hello! I’m Marietjie, the manager at the Helping Hands Birmingham branch. My role is to make sure that we get the right fit of carer, that we deliver continuity and quality care and that we complete a bespoke care plan. We can either pop in for half an hour to help you start the day or take you out for the whole day.

Our aim is to be flexible with peoples needs, as we understand that they can change on a daily basis. Our carer training is impeccable with ongoing support from myself and our team of clinical nurses.

Home care visits in Birmingham to suit you

We have been dedicated to providing seamless support to our customers for 30 years, enabling each of our customers to remain in the comfort of their own home while still receiving a personalised care plan to suit their needs. Whether you need visiting care that starts with a half an hour drop-in to help you with your meal or more complex and intensive support that involves overnight, 24hour care, or live in care, our Birmingham live in companions are here to help.

With a comprehensive training programme, our experienced carers have the knowledge and the commitment to provide you with an abundance of support ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, acquired brain injuries and mental health support.

We understand that each individual customer has their own unique requirements, and different care needs can arise for any reason. Whether you need temporary, immediate start respite care while your usual carer tends to a family emergency, or a helping hand in preparing your evening meal; we are here to bring peace of mind to you and your family.

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I’m amazed, David (my husband) has not been so settled in well over three years and it’s all down to the continuity of care that Helping Hands have provided for us.

A Helping Hands customer

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Live in care to support you in Birmingham

Whether you live as a couple, on your own or with a beloved pet companion, our live in carers provide you with round-the-clock support to ensure that all your needs are cared for in the serenity of your own home. Regardless of your requirements, our carers will cater around you so that you can remain safe, secure and independent.

Our Birmingham team are fully equipped to deal with a variety of conditions and complex injuries, so you will receive the right level of care to suit you. We will carefully select each carer to match your personality and preferences, so that you receive so much more than care; we’ll give you friendship. Whether you enjoy a long game of Chess or attending concerts at the Symphony Hall, we’ll find the right live in care assistant for you.

Live in care enables you to remain comfortable in your own surroundings while still being able to live each day on your terms, and not in a care home. There are no visiting restrictions and no set meal times, so you can remain independent while still giving you and your family peace of mind that you’re in safe hands.

Domiciliary care in Birmingham

We understand how important it is that you remain in control of your care, which is why Marietjie and her Birmingham team can provide the perfect domiciliary care package so that you can maintain your usual routine.

Otherwise known as care at home, this level of care will allow you to have the freedom to choose the assistance that you need, when you need it. Regular home visits, from 30 minutes through to several hours a day, can be arranged with our Birmingham team to help you with a variety of everyday tasks, including personal care, housekeeping tasks and clinical care, including catheter and stoma management and PEG feeding.

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I enjoy the variety each day that care work brings. Each customer is different and I enjoy getting to know them. It’s also a lovely feeling, knowing that people appreciate what you do.

Gail, a carer

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Specialised dementia care in Birmingham

With 30 years under our belt, we’re proud to be one of the UK’s leading dementia care specialists. We understand that people living with dementia can be confusing and upsetting for you and your surrounding family, and that the complexities of the condition can often cause anxiety and uncertainty.

Offering extensive knowledge in dementia care, our specialised team are fully-trained to support you and your loved ones while enabling you to remain comfortable in the familiarities of your own home, while also providing guidance to your family on how you can communicate with each other and enjoy your time together.

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Elderly care to support your independence

As we get older, we understand that although our day-to-day tasks may seem more difficult than they used to, the desire to maintain independence and security doesn’t always change.

Whether you need regular reminders for medication, a helping hand with meal preparation or a little help in getting out and about, Marietjie and her team are on hand to give you the support that you need, when you need it.

Each of our tailored elderly care packages are centred around you, so that you can remain free and independent while your family have the comfort of knowing that you’re in safe hands.

Respite care for your short-term needs

When your regular carer needs a break or if you need intensive, short-term support after an illness or injury, our respite care packages offer you the comfort and support that you need, for however long you need it. We’ll ensure a seamless transition between carers, providing you with the quality care that you expect from your own carer and adhering to your own routine, keeping disruption to a minimum.

We understand that emergencies can be unavoidable, but it doesn’t mean that you should sacrifice the personal level of care that you’re used to. We can arrange care cover in a short period of time, covering any of the following instances:

  • Hospital discharge – If you’re due to be discharged from hospital and need some support on your road to recovery
  • Emergencies – When your usual caregiver needs to tend to an emergency
  • Short breaks – If you’d like to take a trip away but would like some extra support while you’re away
  • One-off occasions – When you want to attend a family event or special occasion

Fully-trained carers in Birmingham

As one of the leading care providers in the UK, we understand exactly what is needed to provide the right type of care perfect level of care. Each of our live in carers are fully trained in manual handling, health & safety, safeguarding, equality & diversity, medication support and many more, and each possess the faultless qualities of compassion, empathy and understanding so that you don’t just have a carer; you have a friend.

When recruiting for care jobs, our care workers receive full background checks, such as Disclosure Barring Service (DBS) screening and are each carefully selected by a fine-tuned recruitment process. Throughout their time at Helping Hands, carers also receive regular training courses to ensure their skills and practices are always at the best that they can be to provide excellence.

Helping Hands are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Areas across Birmingham that we cover:

AstonBallsall HeathBartley Green
Hall GreenHandsworth WoodHockley
Jewellery QuarterKings HeathLadywood
QuintonSaltleySelly Oak
SmethwickStirchleyWeoley Castle



Find out more about care in Birmingham

If you’d like to find out more about the care options that Marietjie and her team can provide for you, please get in touch with us. We’re available to take your call seven days a week and will be happy to come and meet you to discuss your requirements in more detail.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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Here are two of our amazing carers Claire and Hayley, we received wonderful feedback about the two of you here to the dream team well done ladies !! ... See MoreSee Less

Here are two of our amazing carers Claire and Hayley, we received wonderful feedback about the two of you here to the dream team well done ladies !!

Comment on Facebook


Very proud of my little sister Claire xx

Today we received a lovely visit in branch from the niece of one of our sadly departed customer. Here’s the beautiful gift we received and thank you card for the amazing care provided ! ... See MoreSee Less

Today we received a lovely visit in branch from the niece of one of our sadly departed customer. Here’s the beautiful gift we received and thank you card for the amazing care provided !

Comment on Facebook

How lovely to get genuine appreciation xx

A big thank you to all social care and healthcare staff who'll be working over the next few days, giving up time with their own family and friends to look after our loved ones. 💜🎄🕯️✨ ... See MoreSee Less

Wonderful afternoon Christmas festivities with our lovely Birmingham carer, and some little guests too!!
Merry Christmas everyone
... See MoreSee Less

Wonderful afternoon Christmas festivities with our lovely Birmingham carer, and some little guests too!!
Merry Christmas everyone
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