Live-in care and visiting care in Birmingham
As the UK’s second city and heart of the West Midlands, Birmingham boasts a whirlwind of culture and activity settled in the heart of the country. Whether you want to enjoy Afternoon Tea in Selfridges, an evening meal at Digbeth Dining Club or a walk along the canal, the team at our Birmingham branch will provide you with the right level of care and support to ensure that you can maintain your presence in the community.
The Birmingham team provide a dedicated home care service for Bournville, Edgbaston, Hall Green, Harborne, Kings Heath, Quinton, Selly Oak and surrounding areas across the city.
With compassion and empathy at the core of our service, each of our friendly and dedicated carers complete a comprehensive training programme so that they can provide you with the best possible support.
Meet Anne, our Branch Manager
"Hi, I’m Anne. I have a fantastic team working with me at the Birmingham branch, including many wonderful and dedicated carers. I enjoy visiting customers and discussing their care needs; if they’re happy then I’m happy! I’ve lived in the West Midlands all my life and I know the area very well, which helps me to get to our customers in need. Meeting people and listening to their life stories and experiences is one of my favourite parts of my job."
Visiting care visits in Birmingham to suit you
We have been dedicated to providing seamless support to our customers for 30 years, enabling each of our customers to remain in the comfort of their own home while still receiving a personalised care plan to suit their needs. Whether you need visiting care that starts with a half an hour drop-in to help you with your meal or more complex and intensive support that involves overnight, 24hour care, or live in care, our Birmingham live in companions are here to help.
With a comprehensive training programme, our experienced carers have the knowledge and the commitment to provide you with an abundance of support ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, acquired brain injuries and mental health support.
We understand that each individual customer has their own unique requirements, and different care needs can arise for any reason. Whether you need temporary, immediate start respite care while your usual carer tends to a family emergency, or a helping hand in preparing your evening meal; we are here to bring peace of mind to you and your family.
I’m amazed, David (my husband) has not been so settled in well over three years and it’s all down to the continuity of care that Helping Hands have provided for us.
A Helping Hands customer
Choosing Helping Hands rather than a care agency in Birmingham
When choosing care from a fully managed service such as Helping Hands, you and your loved ones can rest assured that your care will be overseen right from the get go, which isn’t always the case from a home care agency. From the professional training of your carer and assurance that there will always be someone to fill in for them should they be ill or unavailable, to the all-inclusive cost for your care instead of paying for each job that you require to be completed by a care agency – home care is managed completely by our Birmingham team, taking the stress and worry out of managing your care directly with your carer.
What’s more, not all care agency services are regulated by the Care Quality Commission (CQC), unlike our Birmingham team, who are fully compliant and inspected by the CQC to ensure they are providing a safe and effective service to our customers across the city.
Domiciliary care in Birmingham
We understand how important it is that you remain in control of your care, which is why the Birmingham team can provide the perfect domiciliary care package so that you can maintain your usual routine.
Otherwise known as care at home, this level of care will allow you to have the freedom to choose the assistance that you need, when you need it. Regular home visits, from 30 minutes through to several hours a day, can be arranged with our Birmingham team to help you with a variety of everyday tasks, including personal care, housekeeping tasks and clinical care, including catheter and stoma management and PEG feeding.
I enjoy the variety each day that care work brings. Each customer is different and I enjoy getting to know them. It’s also a lovely feeling, knowing that people appreciate what you do.
Gail, a carer
Specialised dementia care in Birmingham
With 30 years under our belt, we’re proud to be one of the UK’s leading dementia care specialists. We understand that people living with dementia can be confusing and upsetting for you and your surrounding family, and that the complexities of the condition can often cause anxiety and uncertainty.
Offering extensive knowledge in dementia care, our specialised team are fully-trained to support you and your loved ones while enabling you to remain comfortable in the familiarities of your own home, while also providing guidance to your family on how you can communicate with each other and enjoy your time together.Request a callback Email us
Elderly care to support your independence
As we get older, we understand that although our day-to-day tasks may seem more difficult than they used to, the desire to maintain independence and security doesn’t always change.
Whether you need regular reminders for medication, a helping hand with meal preparation or a little help in getting out and about, the team are on hand to give you the support that you need, when you need it.
Each of our tailored elderly care packages are centred around you, so that you can remain free and independent while your family have the comfort of knowing that you’re in safe hands.
Respite care for your short-term needs
When your regular carer needs a break or if you need intensive, short-term support after an illness or injury, our respite care packages offer you the comfort and support that you need, for however long you need it. We’ll ensure a seamless transition between carers, providing you with the quality care that you expect from your own carer and adhering to your own routine, keeping disruption to a minimum.
We understand that emergencies can be unavoidable, but it doesn’t mean that you should sacrifice the personal level of care that you’re used to. We can arrange care cover in a short period of time, covering any of the following instances:
- Hospital discharge – If you’re due to be discharged from hospital and need some support on your road to recovery
- Emergencies – When your usual caregiver needs to tend to an emergency
- Short breaks – If you’d like to take a trip away but would like some extra support while you’re away
- One-off occasions – When you want to attend a family event or special occasion
Fully-trained carers in Birmingham
As one of the leading care providers in the UK, we understand exactly what is needed to provide the right type of care perfect level of care. Each of our live in carers are fully trained in manual handling, health & safety, safeguarding, equality & diversity, medication support and many more, and each possess the faultless qualities of compassion, empathy and understanding so that you don’t just have a carer; you have a friend.
When recruiting for care jobs, our care workers receive full background checks, such as Disclosure Barring Service (DBS) screening and are each carefully selected by a fine-tuned recruitment process. Throughout their time at Helping Hands, carers also receive regular training courses to ensure their skills and practices are always at the best that they can be to provide excellence.
Areas across Birmingham that we cover:
|Aston||Ballsall Heath||Bartley Green|
|Hall Green||Handsworth Wood||Hockley|
|Jewellery Quarter||Kings Heath||Ladywood|
Find out more about live-in care in Birmingham
If you’d like to find out more about the care options that the Birmingham team can provide for you, please get in touch with us. We’re available to take your call seven days a week and will be happy to come and meet you to discuss your requirements in more detail.