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01922 660758

Lines are currently closed

Existing customer
01922 660758

Visiting care and home care in Walsall

Nestled between cities Birmingham and Wolverhampton, Walsall is at the heart of the Black Country, with a rich, industrial history to boot. Still nicknamed as The Leather Capital of Britain and overlooked by the beautiful 11th century motte and bailey castle in Dudley, this friendly area of the West Midlands really does have some wonderful things to offer – including a team of experienced Helping Hands carers.

All of our branches across England and Wales are registered and inspected by the Care Quality Commission (CQC), who make sure that the care and services we are providing are safe, responsive and effective.

We offer visiting care from as little as 45-minute calls to assist with keeping on top of the housework and preparing your lunch, all the way up to full-time live-in care for more complex care needs or those who have a long-term health condition that requires round-the-clock support.

There is no 'one-size-fits-all' approach to our home care in Walsall, which is why we take the time to meet with you before your care commences and create an individualised support plan crafted entirely around you.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Walsall

Our carers provide a wide range of support across Walsall, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Walsall
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Walsall
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    Tasleem Bi
    Tasleem Bi

    Branch Care Manager

    I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares...

    More about Tasleem Bi
    What families say about our care
    CQC Logo
    Fully regulated care supporting Walsall

    Our Walsall branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home Care in Walsall - catered to your needs

    If you’re new to care, the Walsall team are here to reassure you and your loved ones of any worries or questions you may have about what we offer and how home care is delivered. Built entirely around you, packages of care can be put in place as soon as you need, and we’ll be there with you every step of the way.

    The skilled and empathetic carers from the Walsall team will be there whenever you need them – whether it’s to pop in for a cup of team and keep you company, or if you need regular support to apply creams and lotions as part of your medication routine. They’ll even take you for a day out at Dudley Zoo & Castle to spot the majestic giraffes and graceful flamingos if you so wish!

    We only offer person-centred care and have done since we began in 1989. Offering care that promotes independence and freedom of choice has meant that we have kept thousands of individuals in their own homes over the last 30 years, regardless of their diagnosis. And that’s exactly what we plan on doing for the next 30 years and beyond.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you need more intensive support due to complex needs or a progressive illness but don’t want to move into a nursing home, live-in care in Walsall from Helping Hands could be the perfect solution for you. Designed to fit around your existing routines and schedules, a live-in carer will come and live with you in your house to assist you whenever you need.

    All of our live-in carers, including the carers across Walsall, are fully supported by a dedicated team of clinical nurses, who are experts in more advanced and specific medical care.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands are better than a care agency in Walsall

    At Helping Hands, we aren’t and never have been a care agency; we’re a private home care company who have the highest standards of care delivery, and our mission is always “Our care makes it possible for you to live safely at home”. Because we directly employ our amazing carers they feel valued and that means their motivation to provide the best care possible for our customers is sky high. Our fully managed service has grown since we began in 1989 to 155 local branches across England and Wales, and our commitment to always providing the best possible service never waivers. We ensure transparency in everything we do, including keeping your bill straightforward with no hidden costs so you don’t get any unpleasant surprises each time it arrives.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Warwickshire

    We’re extremely proud of our Centre of Excellence in Warwickshire – a bespoke training centre where all of our live-in carers are trained. The exemplary training that is delivered here is also mirrored in our branches, where all of our visiting carers are trained by our in-house experts. Being able to train every single one of our carers ourselves means that we have absolute control of the quality of training we deliver, as well as ensuring that all of our carers are equipped to support you in your home.

    From modules such as manual handling, first aid, medication and many more, our carers are trained in all aspects of care. They are also put through a stringent recruitment process that includes a Disclosure Barring Service (DBS) screening and several character references, taking the fuss and hassle out of any additional paperwork for you.

    As well as being recognised by Skills for Care for our training programme, we are part of the Dementia Action Alliance (DAA) and Spinal Injuries Association (SIA), of which both organisations work on better lives for those living with dementia and spinal injuries respectively.

    Supporting communities across Walsall

    Our carers provide home care in Walsall and nearby areas including these locations.

    Local updates
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    10 Things to Do with An Elderly Parent in Walsall

    Spending time with an elderly parent in Walsall can be both enjoyable and relaxing. This...

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    A carer in a lavender uniform smiles whilst pouring pills into the hand of an older woman who is sitting up in bed, dressed in a striped top, in a cosy room with a lamp and brick wall.
    What to Know Before Beginning Live in Care in Walsall

    How Live in Care in Walsall Differs to Visiting Care Live-in care is often considered...

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    An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
    Why Helping Hands Are a Trusted Elderly Care Provider in Walsall

    Why You Should Choose Helping Hands for Elderly Home Care in Walsall For more than...

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    FAQs

    Home care in Walsall is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Walsall depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Walsall.

    Home care in Walsall can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01922 460224
    Branch information
    Address

    60 Bridge Street, Walsall, WS1 1JG

    Show in maps Walsall Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed