Home care in Walsall
Visiting care and home care in Walsall
Nestled between cities Birmingham and Wolverhampton, Walsall is at the heart of the Black Country, with a rich, industrial history to boot. Still nicknamed as The Leather Capital of Britain and overlooked by the beautiful 11th century motte and bailey castle in Dudley, this friendly area of the West Midlands really does have some wonderful things to offer – including a team of experienced Helping Hands carers.
All of our branches across England and Wales are registered and inspected by the Care Quality Commission (CQC), who make sure that the care and services we are providing are safe, responsive and effective.
We offer visiting care from as little as 45-minute calls to assist with keeping on top of the housework and preparing your lunch, all the way up to full-time live-in care for more complex care needs or those who have a long-term health condition that requires round-the-clock support.
There is no ‘one-size-fits-all’ approach to our home care in Walsall, which is why we take the time to meet with you before your care commences and create an individualised support plan crafted entirely around you.
Quality care provided in your own home
Home care from our Walsall team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 45 minutes up to several hourly or overnight calls throughout the week.
- From 45 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Walsall care team
Branch Care Manager
As the Branch Manager for Helping Hands Walsall, my main role is to ensure that we provide a high quality and safe service. I make sure that the branch runs smoothly day-to-day ensuring that both customers and carers are happy. Our main goal is to ensure that we provide person centred care and achieve positive outcomes. I joined helping hands in February 2019 but have worked in care for over ten years, starting as a carer for a nursing home in Wolverhampton. I have worked with people with various needs and dependency levels. I became a senior carer for the dementia unit and this quickly became my main passion. I became a dementia friend and began to actively raise money for the Alzheimer's society. I joined Helping Hands as a care Coordinator for the Wolverhampton branch and I am now Branch Manager for Walsall. After caring for my grandad, who had Alzheimer's, I knew my calling was to work in the health care sector. I am extremely passionate about keeping people at home in their own environment and with their routine. A bit about me - I enjoy spending my free time with family and friends. I have two young children and two dogs. My ideal day would be a trip to the farm or zoo, followed by a picnic in the park. I enjoy listening to music and cooking/trying new food.
Area Care Manager, Central
Regional Care Director, Central and New Branches
Reviews and credentials
4.9 out of 5 | Based on 17 reviews
We are actively collecting and monitoring our reviews and feedback for Walsall to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home Care in Walsall - catered to your needs
If you’re new to care, the Walsall team are here to reassure you and your loved ones of any worries or questions you may have about what we offer and how home care is delivered. Built entirely around you, packages of care can be put in place as soon as you need, and we’ll be there with you every step of the way.
The skilled and empathetic carers from the Walsall team will be there whenever you need them – whether it’s to pop in for a cup of team and keep you company, or if you need regular support to apply creams and lotions as part of your medication routine. They’ll even take you for a day out at Dudley Zoo & Castle to spot the majestic giraffes and graceful flamingos if you so wish!
We only offer person-centred care and have done since we began in 1989. Offering care that promotes independence and freedom of choice has meant that we have kept thousands of individuals in their own homes over the last 30 years, regardless of their diagnosis. And that’s exactly what we plan on doing for the next 30 years and beyond.
24/7 live in care support
If you need more intensive support due to complex needs or a progressive illness but don’t want to move into a nursing home, live-in care in Walsall from Helping Hands could be the perfect solution for you. Designed to fit around your existing routines and schedules, a live-in carer will come and live with you in your house to assist you whenever you need.
All of our live-in carers, including the carers across Walsall, are fully supported by a dedicated team of clinical nurses, who are experts in more advanced and specific medical care.
Why Helping Hands are better than a care agency in Walsall
At Helping Hands, we aren’t and never have been a care agency; we’re a private home care company who have the highest standards of care delivery, and our mission is always “Our care makes it possible for you to live safely at home”. Because we directly employ our amazing carers they feel valued and that means their motivation to provide the best care possible for our customers is sky high. Our fully managed service has grown since we began in 1989 to 150 local branches across England and Wales, and our commitment to always providing the best possible service never waivers. We ensure transparency in everything we do, including keeping your bill straightforward with no hidden costs so you don’t get any unpleasant surprises each time it arrives.
Qualified carers providing a variety of care services in Warwickshire
We’re extremely proud of our Centre of Excellence in Warwickshire – a bespoke training centre where all of our live-in carers are trained. The exemplary training that is delivered here is also mirrored in our branches, where all of our visiting carers are trained by our in-house experts. Being able to train every single one of our carers ourselves means that we have absolute control of the quality of training we deliver, as well as ensuring that all of our carers are equipped to support you in your home.
From modules such as manual handling, first aid, medication and many more, our carers are trained in all aspects of care. They are also put through a stringent recruitment process that includes a Disclosure Barring Service (DBS) screening and several character references, taking the fuss and hassle out of any additional paperwork for you.
As well as being recognised by Skills for Care for our training programme, we are part of the Dementia Action Alliance (DAA) and Spinal Injuries Association (SIA), of which both organisations work on better lives for those living with dementia and spinal injuries respectively.
Branch information
60 Bridge Street,
Walsall,
West Midlands,
WS1 1JG