West Bromwich

With 30 years’ experience, we really are the homecare experts and promoting your independence is at the forefront of what we do at all times. Our visiting care service will devise a personalised support plan that fits your needs, preferences and routines so that you’re always at the centre of your care experience, while our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.

With personalised live-in care from Helping Hands you get the best of both worlds. You get around the clock support from an expert carer living in your home with you, while you also receive companionship and someone to call a friend. Your bespoke care package will be tailored to your exact requirements so you get the final say on how you want to live your life. Even if you have complex care needs we can support you, thanks to our team of clinical nurses who will supervise your carer and train them to effectively care for your individualised needs.

Helping Hands is proud to be a home care company rather than an agency as it means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as referral fees and other ‘hidden’ costs. We directly employ all of our carers as we are a fully regulated and managed service, so if you want you and your carer to be focussing only on the priorities of your care, contact us to learn more today.

Being diagnosed with dementia doesn’t mean you’re going to need care right away, however there’s a good chance that as the condition progresses you will need some professional support to reduce the pressure on your loved ones. There’s no need for you to leave the home you adore though as we can provide the highest standards of dementia care to you in the place you love most. What’s more, receiving care in familiar surroundings may well help to reduce your levels of confusion and anxiety, so it makes perfect sense for your carer to come to you rather than the other way around.

Respite care always used to suggest that you go into residential care temporarily, but why do that when you can stay in the home you love? Our compassionate carers come to you so that you get the support you need in the place that means the most to you. Why should you be the one to move? Let our carers do the travelling and come to you instead! When your carer needs to take a break or if you want a holiday, short-term support can be the solution you need, or if you require care in an emergency, we can usually get it to you within 24 hours.

As we age, we all find that tasks can take a little longer than they used to but you don’t need to struggle on alone. With elderly care from Helping Hands you can have one of our expert carers come to your home and support you with all the household chores and personal tasks that may be getting more difficult such as meal preparation, personal care or housework. Whatever you need support with, we can help.

We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands. We only select the most compassionate and empathetic people to look after our customers and ensure they are screened by the Disclosure and Barring Service when they first join us. We are accredited by the Dementia Action Alliance and fully regulated by the Care Quality Commission and Care Inspectorate Wales as well as being founder members of the UK Home Care Association, so it’s no surprise we’re considered the UK’s home care experts.