Home care in West Bromwich
Visiting care and home care in West Bromwich
West Bromwich was initially a rural village; however the Industrial Revolution meant it expanded rapidly, thanks to the area’s natural richness in ironstone and coal, as well as its proximity to canals and the railway.
Helping Hands have also had a rapid and successful period of growth since our inception in 1989, so history is something that we’re very fond of. We’ve been supporting people to remain as independent as possible while being cared for within their own homes for over 30 years, so there’s no question that we are the home care experts. With visiting care from just 30 minutes a week, you can be sure that we will have expertise in the condition you’re living with, or if you prefer having companionship when you want it around the clock, one of our live-in carers can reside in your home with you.
Quality care provided in your own home
Home care from our West Bromwich team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the West Bromwich care team
Branch Care Manager
As the Branch Manager for Helping Hands Walsall, my main role is to ensure that we provide a high quality and safe service. I make sure that the branch runs smoothly day-to-day ensuring that both customers and carers are happy. Our main goal is to ensure that we provide person centred care and achieve positive outcomes. I joined helping hands in February 2019 but have worked in care for over ten years, starting as a carer for a nursing home in Wolverhampton. I have worked with people with various needs and dependency levels. I became a senior carer for the dementia unit and this quickly became my main passion. I became a dementia friend and began to actively raise money for the Alzheimer's society. I joined Helping Hands as a care Coordinator for the Wolverhampton branch and I am now Branch Manager for Walsall. After caring for my grandad, who had Alzheimer's, I knew my calling was to work in the health care sector. I am extremely passionate about keeping people at home in their own environment and with their routine. A bit about me - I enjoy spending my free time with family and friends. I have two young children and two dogs. My ideal day would be a trip to the farm or zoo, followed by a picnic in the park. I enjoy listening to music and cooking/trying new food.
Area Care Manager, Central
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for West Bromwich to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Visiting care in West Bromwich
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With 30 years’ experience, we really are the homecare experts and promoting your independence is at the forefront of what we do at all times. Our visiting care service will devise a personalised support plan that fits your needs, preferences and routines so that you’re always at the centre of your care experience, while our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.
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Live-in care in West Bromwich
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With personalised live-in care from Helping Hands you get the best of both worlds. You get around the clock support from an expert carer living in your home with you, while you also receive companionship and someone to call a friend. Your bespoke care package will be tailored to your exact requirements so you get the final say on how you want to live your life. Even if you have complex care needs we can support you, thanks to our team of clinical nurses who will supervise your carer and train them to effectively care for your individualised needs.
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Better than an agency in West Bromwich
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Helping Hands is proud to be a home care company rather than an agency as it means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as referral fees and other ‘hidden’ costs. We directly employ all of our carers as we are a fully regulated and managed service, so if you want you and your carer to be focussing only on the priorities of your care, contact us to learn more today.
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Dementia home care
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Being diagnosed with dementia doesn’t mean you’re going to need care right away, however there’s a good chance that as the condition progresses you will need some professional support to reduce the pressure on your loved ones. There’s no need for you to leave the home you adore though as we can provide the highest standards of dementia care to you in the place you love most. What’s more, receiving care in familiar surroundings may well help to reduce your levels of confusion and anxiety, so it makes perfect sense for your carer to come to you rather than the other way around.
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Respite care for short-term support
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Respite care always used to suggest that you go into residential care temporarily, but why do that when you can stay in the home you love? Our compassionate carers come to you so that you get the support you need in the place that means the most to you. Why should you be the one to move? Let our carers do the travelling and come to you instead! When your carer needs to take a break or if you want a holiday, short-term support can be the solution you need, or if you require care in an emergency, we can usually get it to you within 24 hours.
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Elderly care in West Bromwich
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As we age, we all find that tasks can take a little longer than they used to but you don’t need to struggle on alone. With elderly care from Helping Hands you can have one of our expert carers come to your home and support you with all the household chores and personal tasks that may be getting more difficult such as meal preparation, personal care or housework. Whatever you need support with, we can help.
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Fully-trained carers in West Bromwich
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We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands. We only select the most compassionate and empathetic people to look after our customers and ensure they are screened by the Disclosure and Barring Service when they first join us. We are accredited by the Dementia Action Alliance and fully regulated by the Care Quality Commission and Care Inspectorate Wales as well as being founder members of the UK Home Care Association, so it’s no surprise we’re considered the UK’s home care experts.