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Locally managed service

West Bromwich

Little and often, companionship to nursing. With branches nationwide

West Bromwich

Helping Hands really are the home care specialists because we’ve been supporting people to remain as independent as possible within their own home for over 30 years. Our carers go above and beyond to ensure that all of our customers’ needs are taken care of and your personalised support plan will make sure that your routines are always followed effectively. We’ve supported thousands of people to remain cared for at home in the place they love best and with visits starting from only 30 minutes a week, we’ve got your requirements covered. What’s more, we are fully regulated by the Care Quality Commission and Care Inspectorate Wales for our excellent care delivery and service so call us today if you’d like to learn how our friendly team could be supporting you.

We cover care in the following areas in and around West Bromwich: Bescot, Meyer’s Green, Sandwell, Oldbury as well as nearby locations.

This branch covers where you need care:

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To learn more about how we can help call

01215145275 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in West Bromwich

West Bromwich was initially a rural village, however the Industrial Revolution, meant it expanded rapidly, thanks to the area’s natural richness in ironstone and coal, as well as its proximity to canals and the railway.

Helping Hands have also had a rapid and successful period of growth since our inception in 1989, so history is something that we’re very fond of. We’ve been supporting people to remain as independent as possible while being cared for within their own homes for over 30 years, so there’s no question that we are the home care experts. With visiting care from just 30 minutes a week you can be sure that we will have expertise in the condition you’re living with, or if you prefer having companionship when you want it around the clock, one of our live-in carers can reside in your home with you.

Meet the team

Anna Thorn

Meet Anna Thorn, our Branch Care Manager, Birmingham

"Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support with in their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes.

"I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service in which everyone deserves."

Joanne Broderick

Joanne Broderick

Area Care Manager, Central

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Sarika Dhillon

Sarika Dhillon

Regional Care Director, Live-In

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Visiting care in West Bromwich

With 30 years’ experience, we really are the homecare experts and promoting your independence is at the forefront of what we do at all times. Our visiting care service will devise a personalised support plan that fits your needs, preferences and routines so that you’re always at the centre of your care experience, while our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.

Live-in care in West Bromwich

With personalised live-in care from Helping Hands you get the best of both worlds. You get around the clock support from an expert carer living in your home with you, while you also receive companionship and someone to call a friend. Your bespoke care package will be tailored to your exact requirements so you get the final say on how you want to live your life. Even if you have complex care needs we can support you, thanks to our team of clinical nurses who will supervise your carer and train them to effectively care for your individualised needs.

Better than an agency in West Bromwich

Helping Hands is proud to be a home care company rather than an agency as it means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as referral fees and other ‘hidden’ costs. We directly employ all of our carers as we are a fully regulated and managed service, so if you want you and your carer to be focussing only on the priorities of your care, contact us to learn more today.

Dementia home care

Being diagnosed with dementia doesn’t mean you’re going to need care right away, however there’s a good chance that as the condition progresses you will need some professional support to reduce the pressure on your loved ones. There’s no need for you to leave the home you adore though as we can provide the highest standards of dementia care to you in the place you love most. What’s more, receiving care in familiar surroundings may well help to reduce your levels of confusion and anxiety, so it makes perfect sense for your carer to come to you rather than the other way around.

Respite care for short-term support

Respite care always used to suggest that you go into residential care temporarily, but why do that when you can stay in the home you love? Our compassionate carers come to you so that you get the support you need in the place that means the most to you. Why should you be the one to move? Let our carers do the travelling and come to you instead! When your carer needs to take a break or if you want a holiday, short-term support can be the solution you need, or if you require care in an emergency, we can usually get it to you within 24 hours.

Elderly care in West Bromwich

As we age, we all find that tasks can take a little longer than they used to but you don’t need to struggle on alone. With elderly care from Helping Hands you can have one of our expert carers come to your home and support you with all the household chores and personal tasks that may be getting more difficult such as meal preparation, personal care or housework. Whatever you need support with, we can help.

Fully-trained carers in West Bromwich

We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands. We only select the most compassionate and empathetic people to look after our customers and ensure they are screened by the Disclosure and Barring Service when they first join us. We are accredited by the Dementia Action Alliance and fully regulated by the Care Quality Commission and Care Inspectorate Wales as well as being founder members of the UK Home Care Association, so it’s no surprise we’re considered the UK’s home care experts.

Find out more about care at home in West Bromwich

Discover how we could be supporting you or your loved ones, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01215145275 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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