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Locally managed service

Helping Hands Head Office

Call today, care tomorrow. A fully managed service for total peace of mind.

Helping Hands Head Office

Alcester is a picture postcard town, with a High Street that can lead you to imagine you’re walking through a film set or straight into the past. With architecture from various periods throughout history, including the Medieval, Tudor, Georgian and Victorian styles, the oldest house is believed to be The Old Malthouse at the corner of Church Street and Malt Mill Lane, dating from around 1500.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01789443255 *If you are an existing customer, please use the branch phone number

Branch address

10 Tything Road West, Kinwarton, Alcester, Warwickshire, B49 6EP (see on maps)

Quality care provided in your own home

When you choose care at home from Helping Hands, you can be sure that you’re receiving support from one of the UK’s premier care providers. Both our visiting and live-in care services are delivered by compassionate and professional carers and managers, with many of our services coordinated from our head office in Alcester, Warwickshire or from one of our regional centres. We have over 160 local branches that span the whole of England and Wales, offering every type of support at home you could ever need.

Things you may not know about Helping Hands

  • Our head office is in Alcester, Warwickshire, a picture postcard town located near to Stratford-upon-Avon
  • We’re in your area – over 160 branches nationwide and growing all the time
  • We’re not an agency – we employ every carer directly, offer a full-managed service and never charge hidden fees
  • All of our carers are rigorously trained and DBS screened
  • We’re a family-led business and we’ve been the UK’s home care experts since 1989
  • We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales
  • Our accredited partnerships include Parkinson’s Care, Dementia Action Alliance, Spinal Injuries Association, and the UK Acquired Brain Injury Forum, amongst others. We are also founder members of the United Kingdom Home Care Association.

Meet the team

Monica Ahir

Meet Monica Ahir, our Regional Care Director, Helping Hands Head Office

Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!
Denny Bruce

Denny Bruce

Area Care Manager, Central

Read More
Nesta Bishop

Nesta Bishop

Head of Live-in Care, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Care services from Helping Hands

We offer two main types of care; visiting care and live in care.

Visiting care:

Visiting care is the perfect solution when you want to continue living as independently as possible in the home you love, but you require extra support to achieve every aspect of your day-to-day life. Whether you have low level care needs or you’re living with a life-limiting condition, we can support you fully, as our professional, compassionate carers will be with you every step of the way. Even if you require nursing care we can be there, as our team of clinical nurses can guide and supervise our specialist carers. What’s more, they can support you with all manners of personal care – such as support with showering/bathing and getting dressed, mobility support, preparing meals and nutritional support, companionship, as well as other bespoke tasks that you may need help with. Your local branch manager will be pleased to come and talk to you in your own home about the kind of support we can offer, or you can talk to our friendly customer care team based at our head office too.

Live-in care:

As the name suggests, with live-in care one of our compassionate, professional carers resides in your home with you, providing support, companionship and reassurance around the clock. This means you get to retain your independence and live the life you want to lead, all while receiving extra support with every aspect of your day-to-day life, regardless of the severity of your condition. We support customers who require dementia care, those with complex medical needs, younger adults who require support with their higher education, and any circumstances you could imagine. With live-in care, you get to live the life you want in the home you love, with the peace of mind for you and your loved ones that you’ll always have the highest levels of support.

Find your local branch

Finding your local branch couldn’t be simpler, and with over 160 of them across England and Wales, there’s bound to be one near you, or your loved one who requires care. The homepage of our website has a handy search function that will take you straight to the area where you require care, or you can use the contact form to send us a message, after which we’d be happy to call you back.

Call us on 01789443255 Talk to us on live chat Request a call back


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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

3.5 out of 5

from 8 reviews

Our credentials

Our Helping Hands Head Office branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

10 Tything Road West, Kinwarton, Alcester, Warwickshire, B49 6EP Show on Map

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