Home care in Helping Hands Head Office
Visiting care and home care in Helping Hands Head Office
When you choose care at home from Helping Hands, you can be sure that you’re receiving support from one of the UK’s premier care providers. Both our visiting and live-in care services are delivered by compassionate and professional carers and managers, with many of our services coordinated from our head office in Alcester, Warwickshire or from one of our regional centres. We have over 160 local branches that span the whole of England and Wales, offering every type of support at home you could ever need.
Things you may not know about Helping Hands
- Our head office is in Alcester, Warwickshire, a picture postcard town located near to Stratford-upon-Avon
- We’re in your area – over 160 branches nationwide and growing all the time
- We’re not an agency – we employ every carer directly, offer a full-managed service and never charge hidden fees
- All of our carers are rigorously trained and DBS screened
- We’re a family-led business and we’ve been the UK’s home care experts since 1989
- We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales
- Our accredited partnerships include Parkinson’s Care, Dementia Action Alliance, Spinal Injuries Association, and the UK Acquired Brain Injury Forum, amongst others. We are also founder members of the United Kingdom Home Care Association.
Quality care provided in your own home
Home care from our Helping Hands Head Office team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Helping Hands Head Office care team
Area Care Manager, Central
Regional Care Director, Central and New Branches
Head of Live-in Care, Central
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Helping Hands Head Office to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Care services from Helping Hands
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We offer two main types of care; visiting care and live in care.
Visiting care:
Visiting care is the perfect solution when you want to continue living as independently as possible in the home you love, but you require extra support to achieve every aspect of your day-to-day life. Whether you have low level care needs or you’re living with a life-limiting condition, we can support you fully, as our professional, compassionate carers will be with you every step of the way. Even if you require nursing care we can be there, as our team of clinical nurses can guide and supervise our specialist carers. What’s more, they can support you with all manners of personal care – such as support with showering/bathing and getting dressed, mobility support, preparing meals and nutritional support, companionship, as well as other bespoke tasks that you may need help with. Your local branch manager will be pleased to come and talk to you in your own home about the kind of support we can offer, or you can talk to our friendly customer care team based at our head office too.
Live-in care:
As the name suggests, with live-in care one of our compassionate, professional carers resides in your home with you, providing support, companionship and reassurance around the clock. This means you get to retain your independence and live the life you want to lead, all while receiving extra support with every aspect of your day-to-day life, regardless of the severity of your condition. We support customers who require dementia care, those with complex medical needs, younger adults who require support with their higher education, and any circumstances you could imagine. With live-in care, you get to live the life you want in the home you love, with the peace of mind for you and your loved ones that you’ll always have the highest levels of support.
Branch information
Kinwarton,
Alcester,
Warwickshire,
B49 6EP